We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Flea ridden dog house” 1 of 5 stars
Review of Knights Inn San Francisco/On Lombard Street

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Knights Inn San Francisco/On Lombard Street
Ranked #210 of 236 Hotels in San Francisco
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Flea ridden dog house”
1 of 5 stars Reviewed April 27, 2014 via mobile

Where do I start!
1. It's not Knights Inn
2. The room had smashed windows that were taped back up. These were right next to the fire escape so really, really safe!
3. The site I booked on there was a continental breakfast. They offered juice and coffee in the office!
4. There was no hot water in the shower and only hot water in the wash basin.
5. There was no cable as advertised. There was barely an image on the tv - plus with all the noise coming in from the broken/taped windows you couldn't hear the tv even if you wanted to watch it.
6. There was a broken light socket, taped up with a plastic bag - cause plastic won't melt if the live wire sparked!
7. I was completely attacked by fleas.
DO NOT STAY HERE! Awful doesn't even cover it!
I tried to complain but could never find anyone around to complain. I was told on check inn there was no refunds (should've seen that as a sign!) Worst place I've ever stayed at!!!

  • Stayed April 2014
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank dlpoysrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

116 reviews from our community

Traveler rating
    5
    15
    32
    22
    42
See reviews for
20
50
6
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Alexandria, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 23, 2014

This is not named Knights Inn it's the Alpha Inn. We were given room 225 OMG it was awful as soon as you stepped in the room it smelt terrible,damp and musty. The walls were filthy as was the windows & net curtains the other curtains were hanging off the rails & you couldn't see out of the windows as they were thick with dust & dirt. The fridge didn't work and there were no coffee machine the bedding was stained and worn.
The towels in the bathroom were worn and threadbare. We complained and were moved to another room not much better. I would not recommend this hotel to anyone.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Roseanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these San Francisco hotels

Beersheba, Israel
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed March 13, 2014

We stayed here 3 nights and we really liked the place. The room is simple but big enough with fridge and a big bathroom. The location is very good- there are many places to eat nearby, gas stations and supermarket. The public bus is just 5 minutes walk and the public transportation is probably the most comfortable way to travel in San Francisco. We had a rented car so it was very helpful that the hotel had a free private parking. We didn't use our car here so the parking really helped. The parking is small maybe for 20 cars so if you get here late maybe you won't have a place to park. In total the place is worth the money- it's not expenssive and the people are nice and can give you maps of the city, buses..good luck:)

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank oritzuf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 1, 2014

At check in, we walked to the glass door opened by a buzzer and were told our actual building wasn't the Knights Inn but actually the Alpha Inn down the street. When we got to the Alpha Inn, we thought it looked nice because of the parking, heated pool, and welcoming manager. Those were the only good things about the place (we never got to try the pool).

We first entered the building from a glass door just outside the parking lot (which was locked the rest of our short stay). Upon entering, there was a strong musty smell which was probably due in part to a giant mold stain on the ceiling just before the staircase leading up to our room. This got us a little worried, but we ignored it because maybe the room was still going to be ok.

When we got to the room, we dropped our bags and noticed a poof of dust. The chairs and curtains were stained with... let's not go into that. Everything about the place screamed unsanitary. My girlfriend opened the toilet with a "sanitized" sticker and was greeted with a big, nasty hair on the seat. The blankets on the bed had holes. The room was poorly heated by two small, dusty space heaters on tables next to the bed. It's a good thing we brought a sheet to sleep on.

Pros:
Large, cheap room
has tv
microwave
refrigerator
all basic necessities

Cons:
You don't want to use any of the things listed above because it's so gross.

It's too bad because it seemed like there was so much potential and the manager was really nice.

  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Brad P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed January 26, 2014 via mobile

I decided wanted clam chowder instead of Chik Fil A so i ventured off to SF. This is what my husband was able to get me. From the time I checked in, it was such a good experience. The elder which checked me in/out was such a nice sweet man. Not much English, but enough to get by. I was a bit concerned when I walked toward a patch of mold on the ceiling, but was too tired to care. Hiked up the stairs to our room (225). Opened the door and in amazement...it wasn't that bad. Ok, so the curtains were pulled off their rail, but pretty nice AND clean. The bed was very comfortable. I check the beds everywhere I place I stay; no stains or bed bugs. The sofa and chairs appeared clean and sturdy. Everything worked very well. Had a great nights sleep and walked over to Home Plate for breakfast in the morning. I don't have any issues or complains. I'm just waiting for them to bill my CC.

  • Stayed January 2014
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank OMyLord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 21, 2013

It rained and inside the entrance to the lobby was a HUGE leak from the ceiling (mold from prior leaking) pooling up on the floor. The carpet was super wet from the leak. Our room had no heat and it was cold, the hair dryer in our room did not work, the box spring to our bed had all of the springs exposed and we got bit by bed bugs all over our bodies.

  • Stayed November 2013
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank Seefuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miller Place, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 2, 2013 via mobile

The room did smell so we sprayed air freshener and left the windows open for a while and that helped. Good location. Towels quite worn. At least clean but in need of major freshening and/or renovation especially if paying $150 per night.

Stayed October 2013
Helpful?
1 Thank Martha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Francisco hotels
Marina District
Knights Inn San Francisco / Near the Presidio
Knights Inn San Francisco / Near...
#168 of 236 in San Francisco
3.0 of 5 stars 80 reviews
Marina District
Days Inn San Francisco - Lombard
Days Inn San Francisco - Lombard
#161 of 236 in San Francisco
3.0 of 5 stars 491 reviews
Marina District
Greenwich Inn
Greenwich Inn
#177 of 236 in San Francisco
3.0 of 5 stars 205 reviews
Show Prices
Show Prices
Show Prices
SoMa
Civic Center Motor Inn
Civic Center Motor Inn
#199 of 236 in San Francisco
3.0 of 5 stars 316 reviews
Marina District
Travel Inn
Travel Inn
#187 of 236 in San Francisco
3.5 of 5 stars 307 reviews
Marina District
Super 8 San Francisco/Near the Marina
Super 8 San Francisco/Near the M...
#160 of 236 in San Francisco
3.0 of 5 stars 413 reviews
Show Prices
Show Prices
Show Prices

Been to Knights Inn San Francisco/On Lombard Street? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Knights Inn San Francisco/On Lombard Street

Property: Knights Inn San Francisco/On Lombard Street
Address: 2505 Lombard St, San Francisco, CA 94123-2503
Location: United States > California > San Francisco > Marina District
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #210 of 236 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Knights Inn San Francisco/On Lombard Street 2*
Reservation Options:
TripAdvisor is proud to partner with Priceline so you can book your Knights Inn San Francisco/On Lombard Street reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing