This restaurant with its active bar scene in the evening can be noisy and not conducive to a good dining experience, but lunch is the opportune time to enjoy an excellent high quality meal in this high end Chinese "chain" restaurant (there are about a dozen Hakkasans in various major cities in and outside the U.S.)
Three of us had lunch here on January 8th, and the waiter Chris expertly guided us through the menu (my wife has a gluten allergy), making suggestions that appealed to all of us. Wonderful flavors, very filling. Two of us had a glass of the Gavi wine, which was good.
The restaurant offers a choice of still or sparkling water when you are seated, and is very good about ensuring that water glasses are refilled and used plates are removed.
If you're not comfortable using chop sticks, don't hesitate to ask for a knife and fork. Also, ask for a serving spoon for each of the meals you ordered if you're sharing (as we did). We should have asked for separate small plates for some of the food as the sauces from one dish otherwise blend into the next one you are trying.
The tables are comfortably apart and it is easy to converse during lunch (although they could have turned down the volume of the music). The restaurant is beautifully appointed. The wait staff is very professional (and abundant, which one would expect for the price, the quality of the meal, and the experience).
Yes, it is expensive, but the value is there.
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