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“Food Poisoning and Bad Service”

PPQ Dungeness Island - San Francisco
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Ranked #373 of 5,819 Restaurants in San Francisco
Price range: $15 - $50
Cuisines: Vietnamese
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Restaurant details
Good for: Families with children, Large groups
Dining options: Delivery, Reservations
Neighborhood: Outer Richmond
Description: San Francisco location now offers outdoor seating! Reservation is strongly recommended. Please send us an email with your reservation. We hope to see you soon!
Reviewed October 5, 2015

The most horrible experience I've ever had in a restaurant. We dropped by, ordered for take out and left a generous tip. The person at the check in (probably a manager) was really RUDE! He said the wait would take 10 min, it took 25 min - we were not even offered a seat to wait, and he didn't even apologize or tried to do anything when I asked when our food would be ready. He also mislead us on the ingredients of the food - I found tofu in my order that I asked to exclude. And lastly, the food quality was really bad, I had food poisoning after that order. The worst experience ever, would NOT recommend.

Date of visit: September 2015
    • Value
    • Service
    • Food
Thank vegtravelling
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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52 - 56 of 150 reviews

Reviewed September 28, 2015

Dinner for two: imperial rolls, salad, Dungeness crab with garlic noodles, fried bananas with tropical ice cream, food coma!

Date of visit: June 2015
Thank Mildred L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2015 via mobile

Die for the garlic noodles! The sizzling beef was also excellent and in general, all the dishes we ordered were very tasty. Quick service too.

Date of visit: September 2015
Thank Paul T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2015

Even if you have to crab walk to this restaurant, do so. The garlic butter roasted Dungeness crab is delicious, as are the accompanying garlic noodles. Our meal started with excellent spring rolls, not too greasy and served on a bed of Asian coleslaw with a side of a chili vinegar dipping sauce. Dungeness crab season is coming in late October or November and I will return. Currently, the crab comes from the Northwest, yet still tastes fresh. The garlic butter sauce is rich and bathes the succulent crab. However, as the crab was chilled before roasting it wasn't quite hot enough. I don't know if one can ask to have the crab served piping hot as they do in Cantonese restaurants.
Getting there early may be advisable as by 6:00, diners started trickling in and filling the restaurant. After 6:00 reservations may be advisable. The service is prompt and unobtrusive. The ambiance is quiet enough for conversation and the decor conservatively quiet, unlike many Asian restaurants where one can't hear conversation over the clanging of dishes and patrons.

Date of visit: September 2015
    • Value
    • Service
    • Food
Thank Dessertarian44
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2015 via mobile

This is slightly off the beaten track, but worth the trip.
Crab was fantastic!!!!
Only negative point although we had a reservation for 7h30 we were only seated at 8h00 - but well worth the wait...

Date of visit: August 2015
Thank didam2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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