Great food and wonderful service. Just a wonderful dining experience. That's why I gave it high marks. The vegetarian soup was outstanding with hints of wonderful flavors. Their famous Rainbow Salad was so so. The coconut rice was great also, as was the pumpkin in the stews. The service and atmosphere were a "5" but the food was "3.5". I averaged it out and gave them a 4.
You should change your scale to a ten point system. It would allow for less mistakes as well as fewer 5 star restaurants that really shouldn't b at the top.