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“The food was just "okay" the service was ABYSMAL and they charged us a 48.29% tip.”
Review of Crustacean

Crustacean
Ranked #163 of 5,839 Restaurants in San Francisco
Certificate of Excellence
Price range: $41 - $80
Cuisines: Asian, Seafood, Vietnamese
More restaurant details
Restaurant details
Good for: Business meetings, Special occasions
Dining options: Late Night, Dinner, Outdoor Seating, Reservations
Neighborhood: Nob Hill
Reviewed January 26, 2014

STAY AWAY at all costs. This place puts on the front of being a classy place but the food was mediocre at best and the service was horrible and they had the nerve to charge us a $57.66 gratuity on a bill of $119.39. Even the best service at a restaurant doesn't deserve a 48% tip, but the service was just terrible. Our server (an older Caucasian woman) was indifferent and down right rude at times and her completely appalling service overshadowed any merits the food may have had. My experience here has just spoiled an otherwise amazing trip and other excellent dining experiences in the wonderful city of San Francisco. If service is important to you, do not waste your time with this place. If it was possible to give this place a zero rating I would.

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1  Thank MychLovesStan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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144 - 148 of 361 reviews

Reviewed December 17, 2013

A great fish restaurant, true masters of crab in endless varieties. Ambiance is inviting and lets you enjoy your time with friends or friends to be. Try the nudels that come with the crab.. Areas of improvement: service, which felt impersonal, and value, still borderline, particularly if you decide to indulge in wine picking.

Thank Andrea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2013

Wow, what a terrific surprise. Arrived in town and they gladly accommodated us during a super busy time. A Yin Yang Asian décor, Excellent food (had crab legs and garlic noodles), and great service! A little pricy ($165 for two) but we did have two glasses of wine each too. Delish! I will be back!

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Thank ArizonaTraveler_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

If you like crab, garlic, noodles this place is second only to heaven. This is one of the if not the best restaurants for crab in San Francisco. Bring the family they'll all love you for doing so. Try the appetizers and don't forget to Oder Ann's garlic noodles with your roasted crab.

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Thank Suhail K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

This restaurant has a twin in beverly hills which is quite good. And i have to say, this location didnt miss a beat. Great wait staff, classy interior and of course amazing food. I got their signature roasted crab which was giant and awesome. Great varied wine list that isnt too pricey (unless you want it to be).

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1  Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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