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“Great Stay!” 4 of 5 bubbles
Review of The Metro Hotel

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The Metro Hotel
Ranked #32 of 227 Hotels in San Francisco
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Stay!”
4 of 5 bubbles Reviewed June 6, 2014 via mobile

I love the little garden oasis, and the employees were nice. The room was spacy and warm.

I think that they should put fridges in each room, because we did not have one and we did a lot of walking so it would be great if we could keep the drinks cold.

The cleaning was great, although our room was dirty when we got there. The enployees were nice and gave some input about the city.

It was great!

Stayed June 2014
Helpful?
1 Thank Naomi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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449 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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English first
Mayfield, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 28, 2014

Stayed here for four nights in early April and had a great time. The rooms are a little small, but the location is great, right in the heart of SF, so you feel like a native. Staff are very friendly and helpful, the hotel has free wifi, and has great access to local restaurants and cafes etc. Very well priced considering its location.

  • Stayed April 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank Nathaniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed May 23, 2014

We found out about the metro from our daughter in-law's parents. I think we found the best kept secret in San Francisco. We've been to the city countless times, stayed in way more expensive places, and have now found the perfect hotel for us. It's convienent, very friendly, and easy to get to. There are plenty of cafes, shops, gas stations, and restaraunts close by, as well as the famous Haight - Ashbury streets.
The staff is very friendly. The rooms are very basic. Ours was room 101, which is on the street side and is noisy from the sound of the big city. The first night we had a little trouble sleeping especially around 5A.M. when the recycle guy came by and picked up what seemed like an endless amount of cans and bottles. On the advice of other reviewers, the next night we got some foam earplugs, problem solved so I can't tell you if he picked up the bottles the next night. The bed, which was a queen size, was very comfortable. The room also came with two basic chairs, a long thin desk in front of the windows, and a small night stand with a clock that didn't work, so we used our cell phones, again, no real problem. I'm sure that if we went down to the desk and asked for a different clock, we would have gotten one. There's also a medium flat screen on the wall with of course, basic cable. As for the room, once again, it's very basic. The bathroom was clean and the shower was good. There's also a ceiling fan which helped a lot because there is no air conditioning. By the way, theres no elevator so you'll need to carry your own bags. As for parking, it's all on street. If you do bring a car, be aware of the street signs, and remember to move your car when you should. I heard parking tickets were $65 which is almost the cost of another nights stay.
I would definitely stay here again and bring ear plugs with me next time. The price can't be beat, just remember you get what you pay for. If your a person that need no frills, this is the place for you.

Room Tip: Bring ear plugs. Be aware of the street signs in regard to parking.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank davbuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merion, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 22, 2014

My son lives around the corner, so we have stayed in this hotel several times. I have also tried other hotels in the area. This is by far the best. The Desk Staff make the experience sweet, the rooms are small but clean and have everything you need. The beds are comfy, the bathrooms new. And the price is ever so right. Convenient to transportation and lots of good restaurants in walking distance. I love the Metro and it feels like "home" whenever I return.

Room Tip: ask for a room away from the back steps. there is a restaurant in the back of hotel that sometimes...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank suekagancarson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 18, 2014

On arrival at the Metro hotel the staff could not have been more helpful! They provided recommendations on local places to eat, maps and public transport information and a general friendliness that is sometimes all too rare. The Metro is a great value hotel, the rooms are very clean and appeared recently redecorated, perfect for a couple looking for a base to tour the city from. We had Room 114 which had a window overlooking the back courtyard, it was quiet and only one flight of stairs up (no lift). The hotel was close to a couple of bus routes which take you all over the city as required. The neighbourhood is great to wander through with cafe's, boutique shops and restaurants. Mexican restaurant Nopalito was recommended by the hotel and was fabulous!

Room Tip: Room 114 was great, quiet on back side of hotel overlooking courtyard and only one flight up.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank em77Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, IN
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 13, 2014

The Metro is a gem if you are looking to stay a bit off the regular tourist beat and are okay with few frills. The room was clean, but very basic and probably not for the overly picky hotel guest. For our needs and for the price we were willing to overlook the spartan bedding and slightly creepy shower. We had a room in the front of the building and as expected from other reviews it was noisy. What we weren't expecting was the lack of curtains over the window, just blinds, - which meant sleeping with a mask or getting a very early and sunny wakeup.

Although most travelers might prefer to stay in the center of things at Union Square or the Wharf, we absolutely loved being in the Lower Haight. There are so many great restaurants, coffee spots, and bars close by that we enjoyed our mornings and nights in. Our MUNI passports were heavily used, but the hotel is located within a block or two of several major lines.

If you are a traveler looking to stay in a vibrant, non-touristy neighborhood that is okay with basic accommodations, look no further than the Metro. This hotel isn't for everyone, but we were happy with our choice and would most likely stay again, even if they don't put up those much needed curtains.

Room Tip: Rooms in front are noisy (this is a city!) and bright in the morning.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SquaraJean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FL/NY
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 4, 2014

The hotel is in the Ashbury Haight section near the bus stops. The price is reasonable and the rooms are clean. The shower was a little too small for my 250 lb frame.
Best of all was the front office staff, especially Shaena, who was absolutely fabulous. She helped us find street parking and avoid tickets and towing. You have to be aware of the times the streets are swept. She also was great in teaching us how to take the public buses everywhere. We never used the rental car except to move once because of the street sweeping days.
Shaena is a very special person. My wife and I had a few friendly conversations with her. As an example of her character: I forgot to leave a tip for the cleaning girl. We phoned Shaena the next day to charge our card and give the housekeeper a tip.. Shaena said no worries and that she would give the maid the money from a generous tip she had received from a patron.

Room Tip: Try to get a larger bathroom.
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  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank shutterbug47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Metro Hotel

Property: The Metro Hotel
Address: 319 Divisadero St, San Francisco, CA 94117-2208
Phone Number:
Location: United States > California > San Francisco > Haight-Ashbury
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#1 Best Value Hotel in San Francisco
#38 Romantic Hotel in San Francisco
#64 Family Hotel in San Francisco
Price Range (Based on Average Rates): $
Number of rooms: 24
Official Description (provided by the hotel):
The Metro Hotel is the perfect option from which to explore the city. It's central location near the Haight Ashbury and Castro neighborhoods is perfect. Our no-frills rooms are extremely clean and budget friendly. This is one of the best values you'll find in the city. Choose from 24 unique rooms all with updated bathrooms. Live like a local and access some of the best places in the city. We are also a short walk to Golden Gate Park and all of it's great things to explore. Learn why some call The Metro Hotel "the city's best kept secret." ... more   less 
Also Known As:
Metro Hotel San Francisco

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