We were staying in San Fran for four nights and looking for a reasonable place to stay, we hit the jackpot. The location could not have been better right on the city transportation line --walking distance to many places to eat and a very safe neighborhood. It was a pleasure to meet and speak with Bill and Ed. Our room was not quite ready when we arrived so we left the luggage and Bill saw to it - -it was taken to our room. Ed and Bill were very helpful, informative and attentive to our needs. The rooms are small but we were aware of that and it is a very clean place. When we go back to San Fran we will with out a doubt stay at the Carl Hotel.