Booked Hotel Adagio for a recent work visit to San Francisco. Room was nicely renovated and easily the biggest I've had in San Francisco for the price. They have done a good job taking an old hotel and modernizing. Breakfast in Green Room and room service dinner were fine.
A letter from GM was in the room asking to advise them of anything that could be done for a 10 star stay. I provided the front desk with a list of two repairs the next morning that were completed by the time I returned - great! The problem was that the front desk didn't even know guests were receiving the letter and seemed confused when I showed it and the repair items. Desk also didn't realize that the elevator was down for maintenance that evening. When I said that I will be checking out during the down time - from the seventh floor - front desk said "Well you'll start the day with some good exercise then." No offer for staff to help with my bags down six flights of stairs in the early morning for a female guest traveling alone. No matter how nice the room or hotel location, it is these little things that make the difference.
- Official Description (provided by the hotel):
- Hotel Adagio, Autograph Collection features a fresh design that bridges its Spanish Colonial Revival architectural roots to a clean and contemporary design aesthetic. In the heart of San Francisco's theater, dining and shopping districts, the Adagio is the perfect destination for exploring whether you're visiting on business or pleasure. Uniquely San Franciscan and clearly Californian, Hotel Adagio offers a pace and atmosphere that is luxuriant and aromatic. ... more less
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- Also Known As:
- Adagio San Francisco
- Hotel Adagio San Francisco