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“Great little hotel in the heart of Downtown” 4 of 5 stars
Review of Hotel Adagio, Autograph Collection

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Hotel Adagio, Autograph Collection
Ranked #49 of 235 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Cleveland, Ohio, Usa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great little hotel in the heart of Downtown”
4 of 5 stars Reviewed September 6, 2013

The hotel is in a wonderful location and it provided easy access to the rest of the city. Wonderful staff and clean rooms made this an easy trip. I enjoyed the grabbing a drink in the nice hotel restaurant and the fact that all my local friends were familiar with the location.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 18, 2013
Dear David J,

Thank you for your review and for providing insightful details on what a Hotel Adagio experience is all about. We are very pleased to hear that our wonderful staff, clean accommodations and fantastic location made it an easy visit for you. We appreciate your business and hope we have earned your guest loyalty.

Best,
Michael Pace, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,132 reviews from our community

Traveler rating
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    137
    35
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
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  • Spanish first
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English first
South Florida, Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 5, 2013 via mobile

This was a last minute booking and honest opinion best hotel in town. They're an Autograph Collection and they make you feel right at home. It was a unique experience. Lobby and room was spotless. Service was immaculate and location of hotel was great! Two blocks away from union square and main attractions.

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank JM1016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 18, 2013
We are ecstatic to be named the best hotel in San Francisco! It is genuinely our pleasure to make you feel right at home while staying at our unique hotel. Your review has been shared with our staff, as it is always a thrill to receive 5 star feedback on our exceptional customer service. We are anxiously looking forward to having you as our guest again, JM1016! Thank you for your excellent review.

Best,
Michael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
217 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed September 4, 2013

The Adagio is a trendy personal-sized boutique hotel in the shopping/restaurant/nightlife center of Union Square neighborhood.

Neighborhood: Although the neighborhood outside is a little gritty, between Union Square and the quite-gritty Tenderloin area, it's also amidst the city's pulsing restuarant, shopping, drinking streets, at center of San Francisco.

Hotel: Handsome lobby with high cielings and open-flow to small lounge bar.

Room: Ask for a corner room! Wonderful light flooding the room from two directions, very spacious. Sizeable bathroom. Immaculately clean. Excellent bed/mattress/linens.

Staff: Very professional, friendly, efficient.

WiFi: My only complaint, the WiFi had poor signal/speed/connection in both my room and the lobby. Not recommended for the business traveller who plans to do significant work from the room/hotel, particularly if dealing with big-files attached to email or anything requiring a good solid WiFi speed/connection.

I'd recommend the hotel to friends, family and would be happy to stay there again.

Room Tip: Ask for a Corner Room; mine was flooded with natural light from windows on two sides, with view down...
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank washbrol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 18, 2013
Dear washbrol,

Your wonderfully detailed review on your experience with us was a thrill for all of us to receive! We value your input and are confident that other TripAdvisor travelers will find your comments on our renovated rooms, incredible location and professional staff very helpful. While it's exciting to hear about all that you enjoyed, we also appreciate your feedback on our wifi in your room. Our internet service provider has been informed of the issues you experienced in the corner room you stayed in, and the necessary resolutions will be made. Again, thank you for choosing to stay at Hotel Adagio and for completing the review.

Kind Regards,
Michael Pace, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wayland, Massachusetts, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 3, 2013

If you like looking at brick walls or listening to the elevator or hallway noise, this is the place for you! Otherwise, just pass on this one. the front desk claimed all rooms were spoken for in spite of us using our gold Marriott points. Overall a disappointing stay

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Bob N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 18, 2013
Dear Bob N,

Naturally, we are displeased that your stay was disappointing. Please accept our apology. We do our very best to fulfill our guests' requests and always hold our Marriott Rewards Members in high regard. It is our pleasure to relocate guests into another room that better fits their preference; however, when operating at full capacity our options are quite limited. We appreciate your patience and understanding, and regret that we weren't able to make things right on this occasion. Again, we are sincerely sorry. Our hope is that you will give us another chance to accommodate you and deliver an improved experience.

Best Regards,
Michael Pace, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed September 3, 2013

We stayed at the Adagio for three nights. The room was nice and fairly conveniently located. We were in a lower floor room facing the street but the noise level was OK. It was perfect for our needs. I would stay here again.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank DBH1Mega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 18, 2013
It's wonderful to hear that Hotel Adagio was perfect for your needs on this recent business and leisure visit. Our amazing location certainly is convenient for travelers visiting San Francisco for both pleasure and business. The nearby business centers, dining options, site seeing attractions and much more within walking distance make it easy for our guests to enjoy so much of what our city has to offer! We're glad you had a great experience and would stay with us again.

Kindest Regards,
Michael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caracas, Venezuela
1 review
4 of 5 stars Reviewed September 3, 2013

We stayed there from August 26 to 30. Good location, couple of blocks to Union Square, big room size, very clean.... and the attention from the front desk people and concierge were excellent and friendly.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Alonso5591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 18, 2013
Dear Alonso5591,

What a pleasure it was to have you and your family stay with us while visiting the U.S. Your positive feedback on the excellent front desk and concierge service you received is greatly appreciated. Not only is it our job to keep our guests comfortable and happy; providing attentive and helpful service is what we truly enjoy doing. We hope you have already made plans to return to San Francisco and make us a part of your visit again.

Best,
Michael Pace, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troy
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 2, 2013

we stayed here for 2 nights and loved the room set up and the price. Having 3 children, we couldn't find a hotel in the city that accommodated 5 per room, so we booked connecting rooms here. The room rate was great compared to other hotels and the rooms were beautifully remodeled and beds were comfortable. The room with the 2 queen beds was huge and fit a cot perfectly so each child could have their own bed. A great option for those with large families. It is in the Marriott family so we earned points too. Staff was so helpful and pleasant. I would definitely stay here again. we walked to Pier 33 to Alcatraz, but it was about 20 blocks.

Room Tip: parking is over $50 per night, so if you have a car be sure to add that into the budget.
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Laurie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 18, 2013
We are extremely happy to learn of your whole family's comfort and enjoyment while staying at Hotel Adagio. Thank you for sharing that our beautifully renovated rooms are spacious and that connecting rooms accommodated your large family perfectly. Our staff is thrilled that you will all definitely stay with us again. We can't wait to welcome you back and serve you again!

Best,
Michael Pace, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Adagio, Autograph Collection

Property: Hotel Adagio, Autograph Collection
Address: 550 Geary St, San Francisco, CA 94102-1650
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Business Hotel in San Francisco
#28 Luxury Hotel in San Francisco
#35 Green Hotel in San Francisco
#47 Family Hotel in San Francisco
#54 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Adagio, Autograph Collection 4*
Number of rooms: 171
Official Description (provided by the hotel):
Hotel Adagio, Autograph Collection features a fresh design that bridges its Spanish Colonial Revival architectural roots to a clean and contemporary design aesthetic. In the heart of San Francisco's theater, dining and shopping districts, the Adagio is the perfect destination for exploring whether you're visiting on business or pleasure. Uniquely San Franciscan and clearly Californian, Hotel Adagio offers a pace and atmosphere that is luxuriant and aromatic. ... more   less 
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Also Known As:
Adagio San Francisco
Hotel Adagio San Francisco

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