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“Chocolate education and tasting, not really factory tour”
Review of TCHO Chocolate Factory Tour - CLOSED

TCHO Chocolate Factory Tour
Attraction details
Reviewed January 17, 2013

The first half hour was spent learning about chocolate: Where it comes from, how it is processed before it ends up in TCHO's factory, and a bit about how TCHO was started. A combination of video presentation and speaking by the guide.

Next came about 10 minutes inside the factory, but the noise was so loud that it was next to impossible to hear anything and to ask questions. I really wish the tour part would be improved, e.g. by showing how the machines work and showing more in detail how the chocolate is handled after it has been made into bars.

The chocolate tasting that followed was excellent. It really made me appreciate the differences in dark chocolate and the difference between dark chocolate and milk chocolate.

Very informative, but more of a chocolate education and tasting than a factory tour

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Thank kennethdarling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (50)
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29 - 33 of 50 reviews

Reviewed January 1, 2013

Lots of chocolate samples. The factory tours are free. You can book the tours on line. But mostly go because their chocolate is awesome. I would recommend it for anyone visiting the Embarcadero area. They also have great gifts for those chocolate lovers you know back home.

Thank Clarina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

Take the time to enjoy a very informative tour. Very educational learning about the history and making of chocolate. Experience tasting chocolate as one would taste wine. Letting it melt in your mouth and discovering the unique taste of the choclate and the region of the wolrd where the cocoa beans are from.

Thank Canuck55Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012

We stumbled in to TCHO while walking down the Embarcadero, and happened to be there right when they were beginning the afternoon tour, which was great luck. It was very interesting to see how the chocolate is made and packaged. We walked out with more knowledge about the intricacies of cocoa sourcing and chocolate manufacturing, as well as several bars of chocolate and other assorted gifts. Since our trip, we have ordered more chocolate from the factory. Great gifts! Check the tour schedule and make a plan to visit while you are in the Embarcadero area!

1  Thank Texas Family Travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012

We found this to be a most informative and enjoyable experience, in part due to the evident enthusiasm of our guide (Jose) for things chocolate. Tcho is just a take on the pronunciation of the first syllable of the word chocolate. You start with a very well done lecture/demonstration about chocolate production (the presentation is supplemented with various props you get to handle, such as cacao pods, roasted cocoa beans, and lump cocoa butter), a short look/see at the actual production facility (which like most factory floors is just machinery, pipes, and a packing facility), and a very well thought out tasting that starts with chocolate nibs and continues through half a dozen chocolate samples (4 dark, 2 milk).

All the chocolates are excellent, better than Ghirardelli's in my estimation, and I've had a lot of their dark chocolate. If you aren't interested in learning about chocolate production you might find the first part of the tour boring, but if like me you are curious about such factoids as how many pods it takes to make a chocolate bar, you will find this tour as fascinating and informative as I did. I suspect anyone who enjoys chocolate would go for the tasting experience at the end of the tour

I heartily recommend having a $2 Tcho shot before you leave, which is a shot glass size cup of the richest hot chocolate I've ever experienced, total yum. There are only 2 tours each day (10:30am and 2:00pm) and you may be able to do one as a walk-in, but if you are able to plan, you should book your tour on-line (it is totally free, and there is no sales pitch, plus you get a 10% discount on any chocolate you buy at the end of the tour). The stuff isn't cheap, about twice the cost per ounce of mass producer's dark chocolate, but then it is better stuff than theirs.

Thank JAXers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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