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All reviewsunion squaregreat locationellis streetcable carcontinental breakfastsingle roomrooms are smallaround the cornerbart stationpowell stmarket streettwo blockswestfield mallstreet noisecentral locationthird floorpublic transport
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Reviewed March 7, 2011

The hotel is aptly named, being a fusion of a very old and creaky building, with a "clean hotel" veneer fused on top of it in a somewhat haphazard fashion. Sheets and towels were clean, but carpet and bedspread stained. Each room has a refrigerator, and wired internet access was fast and reliable, after I'd strung a 12-foot cable across the room. There is wireless in the lobby, but not the rooms. Staff is very friendly, even putting mints on my pillow a couple times a week. Walls are thin though, and noise was a regular issue, be it from the thump-thump-thump of the nightclub, or hearing every step in a nearby room as someone turns their water on and off, opens and closes their safe, etc. Be wary of having neighbors that are loudly "pre-partying" in a Fusion room, before they head over to the club later that night. And my own biggest concern about the hotel was the lack of air conditioning. I visited the area at a time that San Francisco was having record-breaking cold temperatures, and my room could still get very warm and stuffy! Opening a window is an option, but then security is an issue since the windows open right onto a common airshaft, so anyone could crawl out of one window and right into an adjoining room if the window was left open. It's also possible to look straight into other people's rooms from your own (and vice-versa!). I can't imagine what the hotel is like during the summer. Light is also an issue, as the room never got really dark: There's a thin shade, but no blackout curtains on the window, and the door to the hallway has gaps along the bottom and side so the hall light was always shining into the room (I tended to put a towel or the bathrobe on the floor to block the light). The safe in the room is also very old and rickety: Be sure to check that it locked, because it may take a couple tries! The "included" breakfast is miniscule: A closet-sized room on the 5th floor, which from 7-9 a.m. has oatmeal, juice, and a few sweet pastries, but no bagels or muffins or anything like that. No tables, just take what you want and retreat to your room. The room layouts are also very strange, so you may wish to look at a room before accepting it. Some have desks, some don't. Some have a full size bed that you can walk around, others have a twin pushed up against the wall. Some have the sink in the bathroom, others have the sink over next to the closet, etc. On the plus side, the hotel's location is superb, right between Union Square and the Convention Center, so everything is easy walking distance: Restaurants, shopping, cable car, all within a block. The hotel is also security conscious, so there's a bouncer who keeps track of who's entering, and you need to use your key to even use the elevator. I always felt safe in the hotel, and I didn't spend that much time in it anyway since I was off doing other things for a business conference. So overall, if you're looking for an inexpensive hotel that's right in the middle of things, and you know what you're getting into (like if you were staying at an eccentric relative's home), it's not a horrible choice. If you're just looking for a place to sleep in between partying, it's probably fine. But if it's important to have a clean and quiet room with air conditioning and room service, you won't find it here.

  • Stayed: March 2011, traveled on business
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3  Thank GamerGirl-STL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2011

My husband and I recently stayed at the Hotel Fusion for 3 nights while we were in town visiting friends. First, the location cannot be beat. The hotel is right in the middle of Union Square, within steps from great shopping and dining, as well as public transportation. The room itself was small but adequate. There was a nice flat-screen TV and the room was stylish, not generic like so many hotels are. The closet was kind of hard to access, and there wasn't much drawer space. The bathroom was small-ish, and the shower tended to spray water all over the room. Bed was OK. There's free continental breakfast - although options were limited, it was still appreciated. Oddly, the elevators require a room key to get up to the hotel floors, as a security measure I guess, but there's a wide-open staircase that goes up to all the floors, so go figure.

Our first night the room next door was having an extremely loud party and we had to call down to the front desk. Eventually they sent up security and the party disbanded for the evening. The other two nights, we had no problem with noise. I know others have complained about the music from the attached club but we did not have a problem with that.

All in all, we enjoyed our stay, but we also didn't spend too much time in the room. Our biggest problem stemmed from the unruly guests next door, which isn't really the hotel's fault. If the price were right, we'd go back, I suppose.

  • Stayed: February 2011, traveled as a couple
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1  Thank abbalish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2011

I have just returned from 5 nights and could not complain at all
Rooms were large and clean well presented
Hotel in great location for getting everywhere two minutes from the cable cars
Only down side was the breakfast really let down but plenty of places to eat around
Coffee and tea at reception all staff very attentive

  • Stayed: March 2010
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1  Thank rd3audi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2011

Some context - we live 45 minutes from the City, so we are familiar with the area, and just wanted an inexpensive but clean place to stay for the night following an evening out. We booked our room via Bookit.com - a "Contemporary Full" for $91.45 including taxes. (though parking was extra) Not bad for a clean and modern place in a great location.

Pros -
LOCATION AND BUILDING: The location of Hotel Fusion is GREAT. Really couldn't be better in terms of proximity to Union Square and other SF sites (cable car turnaround at Powell & Market, etc.).

There are rooms on the 2nd, 3rd, 4th, and 5th floors. The nightclub Infusion Lounge sits on the ground floor and basement.

DECOR: The aesthetic is very modern and the hotel is nicely decorated. Our room was very clean.

CHECKOUT TIME: Our room came with a 2pm late checkout, which was very convenient for us.

Cons -
ROOM: Though spotlessly clean, our room (#208) was absolutely TINY. Probably the tiniest we have ever stayed in, including some very small rooms in Europe The distance from the door to the window (the widest part of the room), was about 10-12 steps. No exaggeration. The space between the foot of the bed and the bathroom was very small (see picture). You could not leave the bathroom door open and get around the bed.

There was a small desk and chair in the room, as well as small flat screen TV. There was an iron and ironing board, but the iron was broken so we were unable to use it.

Our particular room overlooked an inner courtyard-like area of the building, though "courtyard" is a stretch because it wasn't nice looking - just some light and other windows and a roof and air ducts. We could not leave the window open because given the height of the roof, it would not have been safe to do so. Also, there was no screen on the window.

For a one night stay, this tiny size and lack of view really woudln't have been an issue; however, the combination lent itself to causing the room to be INCREDIBLY STUFFY. Horrendously stuffy actually. And this, despite the fact that the room was outfitted with a ceiling fan AND a portable fan. We used both during the night, but because the room was so tiny, the ceiling fan blew on our faces to the point of making it hard to sleep, so we would turn it off, only to have to turn it back on again 2 minutes later because it got super stuffy super fast. It was truly awful. And though we kept telling ourselves that it was a cheap room, so what could we expect, it didn't seem to help.

Also - since we were on the second floor, we were blessed with hearing the club pounding "ba bomp ba bomp bomp bomp bomp" from the Infusion Lounge 2 floors below. We expected this because we had read the reviews on Trip Advisor, so it was not terribly bothersome. However, if you are a light sleeper, you should INSIST on a room on the fourth or fifth floors.

SERVICE: The service was average. The front desk staff was friendly enough, but when we asked the morning front desk clerk for a breakfast recommendation, she offered one place as a possibility but then said that "she really didn't know the area" and had no other recommendations to give. Also, from what we could tell, there was no way to dial the front desk from our hotel phone. It is possible that we missed something, but we found this to be a bit odd.

Other -
A continental breakfast is offered from 7 - 9AM in another TINY room on the 5th floor. No place to sit. Just pick up your food and go. Oatmeal, pastries, fruit, juice, coffee.

Parking - Parking is by valet and costs $25 plus tax. Typical for the area, and slightly cheaper than some places. Each time we wanted the car, it took about 15-20 minutes for it to arrive as the parking is off-site.

Infusion Lounge - Our room came with 2 VIP/Front of the Line discount passees to Infusion Lounge. If we were clubbers, these would have been fantastic. We aren't, but we used them just to check the club out and for the enterainment value of seeing hoardes of girls in underwear-length dresses and 6-inch heels and guys trying desperately to hook up with girls so they could get into the club. True to the description, we literally had a "fast pass" to the front of the line, passed at least 50 - 75 people and got right in. The normal cover was $25 per person; we got in for $10 per person with our passes. Very worth the 25 minutes that we stayed and checked out the crazy scene.

In our room we found a floorplan/schematic of the hotel, and indeed, room 208 appeared to be one of the tiniest rooms in the hotel. So our experience with our tiny and horribly stuffy room, might have been a unique one. We would strongly recommend that if you choose to stay at this hotel that you should insist on a room with a street-facing window (though be aware that your window may open out to the club-side of the street) and more importantly, that you stay on the 4th or 5th floors.

Overall - it wasn't a terrible stay because it was a pleasant environment and well-located. But in terms of the quality of sleep that we got, we can't call it a "good" stay. We will choose a different place to stay the next time we want to spend a night in the City.

  • Stayed: February 2011, traveled as a couple
    • Value
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3  Thank WishIWasTravlngNow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2011

We stayed in this hotel for 4 nights In October 2010. We had booked a standard room, but were pleasantly surpised when we arrived as they had upgraded us to a larger room at no extra cost. The location of the hotel was excellent, it was just off Union Square. When you come out of the hotel, make sure you turn left to go to Union Square and not right as this would take you into Tenderloin which is not a very nice area. The room was of a good size and very clean and tidy. Our room was on the fourth floor and was an internal room, so was very quiet and we did not really hear any street noise. Breakfast was available every morning and you had to go up to a room on the fifth floor to collect it and then take back to your room to eat. There was a limited choice of breakfast items and consisted mainly of pastries and cakes, so not that healthy, but there was fruit and oatmeal available as well. The staff at the hotel were very friendly and helpful. There is also a Chinese restaurant which is directly next door to the Hotel which we tried one evening as we were feeling lazy. The food was authentic and very tasty. I would certainly stay at this hotel again.

  • Stayed: October 2010, traveled as a couple
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1  Thank TinyPigTheSouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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