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“READ THIS before booking, this hotel is not that bad BUT...” 3 of 5 bubbles
Review of Layne Hotel

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Layne Hotel
Ranked #201 of 227 Hotels in San Francisco
Stockholm, Sweden
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“READ THIS before booking, this hotel is not that bad BUT...”
3 of 5 bubbles Reviewed March 5, 2012

....basically you just need to know what you're getting into when you book here. Also, the price you pay is going to majorly influence your opinion of the place, since the prices for the same room seem to vary hugely.
We paid $50/night for a double room with a shared bathroom, the first weekend of March. Here's the easy breakdown:
Location: I think its great, if you're scared of 'shady' characters at night you ought to stay out of the Tenderloin/Tendernob, but keep in mind that there are 5 star hotels in this neighborhood as well.
Room: smallish, but very adequate. Big tv, big closet, nice clean little vanity/sink area. The bad part was that the bed was only a double; small for my boyfriend and I (we're tall). The bed was on the hard side but comfortable, and the blankets and pillows were nice. There was only one shower/toilet for the whole floor, which could be a problem if the hotel were full (it wasn't for us).
Staff: Honestly I thought the old man at the front was very sweet, although everyone seems to gripe about him in their reviews....I think these people are harsh. Yes he's slow, but he was very polite and helpful to us. The downside is that twice when we wanted to be let into the hotel I had to wait 5 minutes for someone to buzz us in, that was awfully inconvenient but didn't seem to be the norm at all. The women working there were quiet but sweet.
Price: as stated, at $50 this place is a steal...I saw someone say they paid closer to $150 for our room, and I can see how they felt ripped off.

Other: Theres a great cheap indian restaurant called Chutney down the road, get the Cholly chicken! The parking garage next door was cheap and seemed professional enough, but if you're paranoid maybe you wouldn't think so.

Hope this helps!

Room Tip: We were in room 126, very isolated and great if you dont mind a double bed
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank jlblum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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250 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Chapel Hill, North Carolina
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed March 5, 2012

No parking, small and creepy room, broken elevator, not so friendly staff, awful shared restroom. The room smell bad, sink could not really drain, and the mirror is useless. The shower on the 3rd floor shared bath room produced less water, more like drizzling.
It's located in a ghetto neighborhood so u need to walk through a hundred of homeless greeting either from metro or parking lot to the hotel. Oh, btw there's no parking for the hotel, a safe parking lot near by cost like $30 a night. So totally it's not so cheap included parking.

My friend booked this hotel when she was broke, so it's choosing based on price. But we get what we pay for.

Room Tip: Stay away!!
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  • Stayed February 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank NamwarnP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these San Francisco hotels

San Diego, California
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed January 18, 2012

For San Francisco prices, it's cheap, so don't expect anything.
Stayed there 3 nights and even if "Raj" (our host) had a hard indian accent and didn't smile a lot and was prompting us for the money, he wasn't rude, he was helpful and funny in a way. The hotel is very old and so it "looks" old, but despite the age it's very quaint, it's clean and very quiet and very well located, close to very nice places and to public transportation, next door to a big parking structure, which was nice when parking is hard to find and expensive, we payed only $25 dlls for 24 hrs and took the bus, so it worked nicely.
Though not a gourmet breakfast buffet, it sure helps when u go out in a run, and can take little cakes to go.
We stayed in a room with no bathroom, but didn't mind at all, facilities were real close and clean, no bad smells of any kind, no noises either.
We went there only to sleep and shower, and it worked for us.
Didn't want to pay for anything else but a clean bed and shower, and that's what u get. We wanted to get to know the city, not the hotel, and we did.
Don't be discouraged by the other reviews, this hotel "works" for the money.

Room Tip: ask for in room bathroom and in the back of the hotel. also ask for hotel guest discount at the park...
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Gigi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valencia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed December 28, 2011

This hotel is horrible. First of all, they charge you the price at the beggining, but you have also to pay $250 for deposit. It was not specified in the booking terms and conditions.

The staff is not friendly, they didn't allow us to print out a page, or give us another pastry.

The breakfast is awful, just one process pastry, and no choose. Water coffee and horrible orange juice in a small table in the lobby.

Last thing is the room, it was completely creepy. Old, one TV with just 2 channels, dirty (blood in the sink), mirrors useless because of they are from 50 years ago. The radiator was completely noisy without turn it on. There were cracks on the walls and ceiling.

Room Tip: Rooms without radiators, because if not you are not going to sleep. Too noisy!
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  • Stayed December 2011, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank qginer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derry, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed October 2, 2011

Over priced...terrible customer service, definately doesn't deserve the hotel title. I've travelled all over the world and this has to be worst hotel I have EVER stayed in. Please book elsewhere as you will be disappointed

  • Stayed September 2011
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank AnnMarie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed September 24, 2011

I had an awful experience with someone at the desk front. At the check out, he refused to give me a receipt for the luggage storage and started to yield.
Moreover, the price is quite high for the quality of the room. The breakfast is also very disappointing.

Positive points: the 50's atmosphere of the hotel and the ladies at the desk front who are very nice and helpful, in contrary to the men.

  • Stayed September 2011
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Feliy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed September 19, 2011

This was not my first choice, but I booked this place last minute through another travel website, and it was within budget (under $130/night) and location (Civic Center). I read other reviews and it was a mix between good and bad, so I was prepared for the worst. My list of Pros and Cons:

Pros:
+ Location - walking distance to Union Square and Chinatown and steps from small Mom & Pop restaurants with excellent food and lines out the door, Walgreens on the next block, and paid parking lot was next to the hotel.
+ Room was organized clean with private bathroom, ironing board, mini fridge, and I can't remember if it was a safe or microwave (haha I didn't use it obviously).
+ 24 hour front desk staff buzzing in the door to let you in the lobby and feels safe
+ Price was OK compared to the other hotels in the area

Cons:
-- Checking in took about 10 minutes, had to fill out an info card with pen and sign this and that.
-- Attention to detail by the housekeeping staff needs work - found a used razor and used soap in the shower from previous guests, bedside lamp wasn't working, curtains were ripped from old age and usage (but we laughed and took funny photos), ALL the towels were taken out of our room and not replaced until we came back later
-- Neighborhood is considered sketchy (close to Tenderloin), but no one bothered us or made us feel unsafe. Just keep walking and don't make eye contact!!
-- Continental breakfast is packaged danishes on a table (no eating area)

My lessons learned:
Book a nicer hotel within budget ahead of time. I wouldn't mind staying at the Layne if I was desperate again, but the price should be lower.
The Civic Center/Tenderloin neighborhood is not that bad.
Places to eat within one block: Shalamar Indian, Dottie's True Blue Diner, Farm:Table cafe.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank beckipx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Layne Hotel

Property: Layne Hotel
Address: 545 Jones Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Amenities:
Free Breakfast Shuttle Bus service
Hotel Style:
Ranked #201 of 227 Hotels in San Francisco
Price Range (Based on Average Rates): $
Hotel Class:2 star — Layne Hotel 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Layne Hotel San Francisco

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