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Four Seasons Hotel San Francisco
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Reviews (1,731)
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1,156
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All reviewssports clubmarket streetequinox gymmkt restauranthealth clubroom servicein room diningunion squareluxury hotelthe ritzhotel guestsfitness centerconcierge deskcorner roombusiness hotelferry buildingthe location is perfect
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986 - 991 of 1,731 reviews
Reviewed March 11, 2014

A good four seasons. Stayed here when they first opened and since then they have made a number of improvements, mainly in décor and amenities. The suites are relatively large for San Francisco, not as large as say the Fairmont but definitely newer and more contemporary in design. Very good room service, a good gym, and a good location- not too far from union square and right on market next to lots of shopping. No views but good location for business trips.

Stayed: February 2014, traveled on business
1  Thank pkmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this reviewResponded March 22, 2014

Thank you very much for making the Four Seasons San Francisco your choice hospitality experience in the city. Hopefully your next visit to San Francisco will be hosted by us at the Four Seasons.

Have a great day,

Doug Housley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

Great amenities, beautiful view of the City, friendly & accommodating staff, extremely close to Union Square, convenient walk to coffee shops & restaurants. The breakfast wasn't exceptional but the service fantastic!!! Highly recommend for a romantic weekend!

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Isabelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, Manager at Four Seasons Hotel San Francisco, responded to this reviewResponded March 22, 2014

I am pleased to discover that our hotels location was to your benefit while visiting San Francisco. I am sorry to hear that the quality of food was not on the same level. I will forward your feedback to my executive management team for further review.

Have a great day,

Adam Ponce
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2014

We were there for business so we received the group rate which was reasonable. But the level of service from the bartenders to the concierge staff was exceptional!
Breakfast was a little iffy, service could have been better and the value was a bit pricey for the food.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
2  Thank easygoin15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, Manager at Four Seasons Hotel San Francisco, responded to this reviewResponded March 22, 2014

I am pleased to hear that you enjoyed your stay with us at the Four Seasons San Francisco. I apologize that the service and food quality was not to your enjoyment. Hopefully next time you visit San Francisco you will make us your choice hospitality venue.

Adam Ponce
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2014

Great service and wonderful people. Front staff were very courteous and helpful. The gym is massive and very well equipped. Location is also convenient for shopping and walking around. Runners breakfast is good.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank simzhewei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this reviewResponded March 22, 2014

Thank you so very much for making the Four Seasons part of your visit to San Francisco. I am pleased to discover that our Front Office team was able to extend genuine hospitality.

Have a great day,

Doug Housley

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2014 via mobile

We stayed here for 2 nights for his business conference very nice hotel staff very helpful rooms comfortable close to food and shopping would stay again had relaxing time bartender was very friendly and helped us out with our own fireball shots

Stayed: February 2014, traveled on business
2  Thank Trischa468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this reviewResponded March 22, 2014

Thank you so very much for staying with us at the Four Seasons San Francisco during your visit to the city. I am pleased to hear that our bar staff was able to accommodate your beverage preference. We look forward to hosting your next venture to San Francisco.

Have a great day!

Doug Housley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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