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“Wonderful hotel and very helpful staff.”

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Four Seasons Hotel San Francisco
Ranked #12 of 229 Hotels in San Francisco
Certificate of Excellence
Fredericton, Canada
1 review
“Wonderful hotel and very helpful staff.”
Reviewed December 19, 2013

Wonderful hotel and very helpful staff. Highly recommend!

The rooms were lovely, the hotel very clean and the staff was really knowledgeable and helpful. I would recommend this hotel to anyone travelling on business or pleasure. I will definitely return!

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CynthiaB0u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, December 24, 2013
Thank you for your kind words. I am glad you had a wonderful time in San Francisco. We look forward to having you again soon.

Doug Housley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,557 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (289)
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English first
Dana Point, California
1 review
Reviewed December 19, 2013

Great place to host a meeting/event and within walking distance to shopping and restaurants. Would stay there again for either business or leisure. Looking forward to my next trip to SF and a continued relationship with the FS.

Stayed December 2013, traveled on business
Helpful?
Thank 593Guest123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, December 24, 2013
Thank you for your kind patronage. I am delighted to hear you enjoyed your experience in San Francisco. We hope to see you in the near future.

Doug Housley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basalt, Colorado
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed December 18, 2013

Always the best 5 star in town for us. The location is ideal for exploring the city and close as can be for Union Square and shopping. The hotel bar has been updated and alive now and the hotel restaurant is great as well.

Room Tip: Face SOMA, rooms away from Market St. are quieter and with a nicer view.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andy g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, December 24, 2013
I am thrilled that you had a great experience at our newly remodeled restaurant and bar MKT. Thank you for your kind recommendation. Please come visit us again soon.

Doug Housley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 16, 2013

Stayed here for two night. Good location in walking distance of my office and the tram is just outside the door. which runs past a lot of the attractions or close by. Rooms were very nice lack a bit of comfort, thought the RC and GY offer more luxury touches...a bit minimalist but overall a nice experience. The hotel is a bit more business focussed perhaps and misses the grand lobby and nice lounging areas of other 5 star hotels.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EvanTravs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, Manager at Four Seasons Hotel San Francisco, responded to this review, December 24, 2013
I am happy to hear you enjoyed your stay at the Four Seasons. Thank you for your constructive feedback. We hope to see you again soon!

Kaitlin Russell
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Charles, Illinois
Level 5 Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 14, 2013

A perfectly located hotel for a short visit to San Francisco. The staff was extremely warm and welcoming and the room was lovely. The bathroom was huge and the toiletries smelled fabulous. If you're able to treat yourself, this is a lovely place to stay.

Room Tip: We were on the 17th floor with a beautiful view. You could hear the condo residents above us from ti...
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  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Farmerville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, December 15, 2013
Thank you for staying at the Four Seasons. I am thrilled that you had a great experience. We hope to see you next time you return to San Francisco.


Doug Housley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Califon, New Jersey
1 review
Reviewed December 12, 2013

Just perfect! Very helpful with gluten free diners. Rooms were clean and comfortable. Concierge was helpful and informative. Couldn't have asked for more, everyone was friendly. We would definitely stay again!

  • Stayed December 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, December 15, 2013
Thank you for staying at the Four Seasons. I am delighted our kitchen had many gluten free options for you to enjoy. We hope to see you again soon.

Doug Housley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed December 12, 2013

I had the joy of staying here from 2 nights from 4th December following a short stay in New York for business.
I arrived at night and my bags were scooped up instantly as soon as I arrived. I was directed by the doormen to the elavator to the reception which is tough locating if you don't know where you're going! The reception room was beautifully decorated with a Christmas tree.
Check in was a quick process and I was directed to the elavators where I could get to my room. As it was late, I ordered dinner from the in-dining service and received the spaghetti bolognase within 20 minutes. It arrived on a table wheeled in by a man who also brought in side bread and butter and a glass of water.

The room was very spacious with a large bed, desk, safe hidden in a cupboard, wardrobe space and a nice cushioned bench on the window sill to relax and watch the New York streets below. The bathroom was spacious complete with toiletries, hair dryer, bath robes, separated toilet (good for couples!), separate bath tub and separate shower. Definitely enough space for me to lay out my make up and toiletries which is nice!

The bed was very comfortable, it was quiet and I wasn't disturbed at all through the night.
House keeping was great, I have no complaints. The room was always clean and tidy when I returned in the evenings.

Wifi in the hotel was not free which is disappointing. It costs $15 per day. For the price of the room that you are paying, I would have expected wifi to be free. Most hotels offer this for free including the cheaper hotel that I went to stay in after this one in Union Square, SF. Across the road is a popular tram stop, although queues form so you could be waiting a while!

Location of the hotel is perfect in my opinion. It's a 10/15 minute walk to the Financial District and on Market Street. It's on Market Street which is where Westfield Shopping Centre is along with lots of other shops and Union Square (Macy's, Tiffany's, Saks) is not far at all.

I used the gym once and saw people having personal training sessions and a few others in there working out. The gym is huge and plentiful equipment. Sweat towels were available along with small bottles of water and headphones so you don't need to carry anything from your room to the gym!

The check out process was smooth and no issues except when they tried to charge for car parking!
Overall, a great place to stay, very friendly and luxurious, very good location and would definitely go back

Stayed December 2013, traveled on business
Helpful?
Thank MissAmyYa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, Manager at Four Seasons Hotel San Francisco, responded to this review, December 15, 2013
I am happy to hear you enjoyed your stay in San Francisco. Thank you for your constructive feedback about our internet, I will ensure to let our upper management staff know. We hope to see you again soon!

Kaitlin Russell
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel San Francisco

Property: Four Seasons Hotel San Francisco
Address: 757 Market St, San Francisco, CA 94103-2001
Phone Number:
Location: United States > California > San Francisco > SoMa , South Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in San Francisco
#5 Spa Hotel in San Francisco
#10 Luxury Hotel in San Francisco
#10 Family Hotel in San Francisco
#22 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel San Francisco 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
4 Seasons Hotel San Francisco
Four Seasons San Francisco
San Francisco Four Seasons

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