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Four Seasons Hotel San Francisco
Ranked #14 of 227 Hotels in San Francisco
Certificate of Excellence
Honolulu
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Best in the city! My favorite!”
5 of 5 bubbles Reviewed November 19, 2012

Stayed at many hotels in SF and the Four Seasons is the overwhelming best. Service is terrific, where they think of all the details. At arrival the Doorman lets the Front Desk know that I arrived and they are expecting me. That rooms are spacious, luxurious, and quite. It's amazing that I couldn't hear any street noise even if the hotel is on Market St. Love that they polish your shoes overnight. Easy to get to any part of the city.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leslie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, December 1, 2012
"Thank you very much for your detailed comments about your recent stay. We appreciate your feedback as this is the best gauge by which we can measure our success and make changes where necessary and appropriate. We will certainly share your insights with the entire team and hope that we will have the opportunity to welcome you back soon. I will let the Doorman and Front Desk know they are doing a great job!”
Doug Housley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,486 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (283)
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Connecticut
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed November 18, 2012

My husband and I stayed at the Four Seasons San Francisco during the last week of September. It was a great location that was close to Union Square. The property was beautiful from the lobby to the Sports Club LA Boston, to the restaurant.
We had made the reservation through hotels.com and I had to add on an extra day/reservation with hotels.com, and I was worried that we might have to change rooms on our last night but the reservation at the front desk was made seamless thanks the excellent staff at the front desk. I was very relieved that although I hadn’t booked the room through the hotel directly, they still gave me the same Four Seasons welcome and we were given a nice hotel room.

As a tip to those who haven't stayed in San Francisco, traffic is a nightmare so don't rent a rental car. We rented a car and left it in the garage the entire time until we left for Napa and the valet parking at the hotel is pricey.

And it is tricky to find the correct entrance for the hotel. The Market street entrance is only for pedestrians or when you take a taxi. When you first arrive you have enter from Stevenson, off of 3rd Ave.

The room was very dry and since we’re from the summer in the East Coast, I think I’m used to more humidity in the air. After having a rough night’s sleep I called housekeeping and asked for a humidifier at about 4 or 5am. Housekeeping came within minutes to bring in and setup the humidifier. I was really impressed.

My husband and I really liked taking advantage of the Sports Club LA that was in hotel. I loved the ballet class taught my Michael. It was one my highlights of the stay.

The Spa and Salon at the Sports Club LA were excellent too.
We had lunch and dinner at the restaurant and both were excellent in food and service.

The staff is truly what makes the Four Seasons what it is: from the valets and doormen, to front desk, restaurant, and housekeeping they all make you feel like you’re someone special since you’re a guest with them.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bbhayes21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, December 1, 2012
"Thank you for taking the time and writing about your recent experience with us here in San Francisco. We are excited to hear that you had a great time with us and hope that we will be able to welcome you back in the near future. I especially like that you were able to utilize many of the amenities available to our guests!" Doug Housley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed November 16, 2012

We stayed September 15th for 3 nights in a Deluxe category room. The hotel has a great location just two blocks off Union Square, two blocks from the Westfield shopping center, and is central to many shops and restaurants and the BART. The staff at the hotel; Concierge, housekeeping, restaurant and front desk, were all outstanding and friendly, and went out of their way to be helpful. The hotel has modern decor and definitely has a luxurious feel to it. The rooms are spacious and very quiet AND the windows do open! Wonderful if you don't like to be trapped in an air-conditioned bubble. Yes, the room rates are high, BUT this is a 5 star deluxe hotel, and in my opinion you do get your money's worth. The gym attached to the hotel is huge, and over 2 floors, with full size swimming pool, indoor basketball court, and plenty of PT on hand to help. There is also a Spa but we didn't have time to use this. Entry to the gym is complimentary for hotel guests. They had a chocolate birthday cake waiting in the room for our arrival which was a very nice surprise too. We experienced no problems during our stay, and found this Four Seasons hotel to be wonderful. I am a very critical traveller and thoroughly enjoyed my stay! On previous visits to SFO I have stayed at The Palace, Grand Hyatt, Inn at the Opera, Clift, and at the Fairmont.

Room Tip: Higher the floor, the better the view.
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrtravellerLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, December 1, 2012
"Thank you very much for your detailed comments about your recent stay. We appreciate your feedback as this is the best gauge by which we can measure our success and make changes where necessary and appropriate. We will certainly share your insights with the entire team and hope that we will have the opportunity to welcome you back soon.”
Doug Housley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corona del Mar, California
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 13, 2012

We stayed with another couple for five nights last month. The hotel itself is nice and service good.
We had a rental car when we arrived and found the hotel address and the auto entry are two different locations. Access to the hotel is difficult. When we wanted to take a cab anywhere there were hardly any to be found. Had to use a local limo service instead as the location/access is not very conducive to getting a sufficient number of cabs to wait for guests. This is a nice hotel but the location is not great and I doubt I would ever stay there again.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, December 1, 2012
"We are sorry to hear that your experience didn't match your expectations of our hotel. Please feel free to contact us if you like to discuss the details of your stay further." Imke Gahrmann, Assistant Director of Rooms, 415-633-3495
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SW USA
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed November 11, 2012

The Four Seasons is in an excellent location, downtown San Francisco with good access to shopping, sites and Mass Transit. The rooms are clean, well appointed with definite European amenities. I can't say enough good about this hotel and would not hesitate to stay there again!!

Room Tip: The south side rooms appear to be quieter with less street noise.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MoSwUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, November 15, 2012
"Thank you very much for your detailed comments about your recent stay. We appreciate your feedback as this is the best gauge by which we can measure our success and make changes where necessary and appropriate. We will certainly share your insights with the entire team and hope that we will have the opportunity to welcome you back soon.”
Doug Housley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dublin
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed November 10, 2012

We stayed here for 3 nights after the long flight from London. We had a very nice suite where the teenager had privacy without being alone. It was a great place to get over our jet lag, comfy beds, luxury and quiet.
However I could not get having to get two lifts to get to our room and reception being on the 4th or 5th floor. It confused me every time.
We liked the tea and coffee in the morning in the lobby, I found the concierge helpful but not very patient, maybe it was the jet lag! Location is good for shopping and probably for business.
The gym is a huge big local gym which the hotel guests have access to, we found it a little intimidating, However massages very good.
In summary,this was a good start to out California adventure!

Room Tip: The suites are a good size for travelling with children/teens
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hardtofindaname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, November 11, 2012
"Thank you for taking the time and writing about your recent experience with us here in San Francisco. We are excited to hear that you had a great time with us and hope that we will be able to welcome you back in the near future. I am happy to hear the entire family got the Best Coast Adventure off to a great start; despite having a lobby on the fifth floor!" Doug Housley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

From start to finish the service and our stay at Four Seasons SF has been phenomenal and nothing less than 5 star! On every level, service, room size and comfort, concierge, dining, amenities etc etc, we cannot have been more pleased during our 3 night stay. We opted for an executive suite with a toddler in tow and loved the amount of space that the room had. There was even a kid's size bathrobe waiting in the closet. Nice touch! Location is great with plenty of shops, chemist, banks/ATMs and dining options galore. Our check in coincided with the SF Giants parade and so the streets were blocked off and concierge did a great job of directing our taxi driver and us when we got stuck and even greeted us by name upon arrival .. we felt truly special and like top guests. Although it is on the pricey side, if you want luxury and top class service, there is really no other choice but Four Seasons SF! It's a no brainer in our opinion and we enjoy staying in luxury hotels and this is definitely one of the best. It made the final leg of our SF trip extremely enjoyable and felt like home away from home.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AML2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, November 11, 2012
"Thank you very much for your detailed comments about your recent stay. We appreciate your feedback as this is the best gauge by which we can measure our success and make changes where necessary and appropriate. We will certainly share your insights with the entire team and hope that we will have the opportunity to welcome you back soon. It was very fortunate that you were in town the World Series Champion SF Giants celebration! It was quite the spectacle. GO GIANTS!!”
Doug Housley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel San Francisco

Property: Four Seasons Hotel San Francisco
Address: 757 Market St, San Francisco, CA 94103-2001
Phone Number:
Location: United States > California > San Francisco > SoMa , South Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in San Francisco
#5 Spa Hotel in San Francisco
#10 Family Hotel in San Francisco
#11 Luxury Hotel in San Francisco
#22 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel San Francisco 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
4 Seasons Hotel San Francisco
Four Seasons San Francisco
San Francisco Four Seasons

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