Having just spent a week at this superb hotel, my wife and I agree that the hotel is one of the best city hotels in which we have stayed. However what does come across is that the training given to all levels of staff is self-evident. The ethos of customer service at this hotel is taken to a new level of excellence. Well done, special note of concierge staff, they are the tip of the iceberg of the aforementioned excellence.
If you get a chance to come to this eccentric city, do stay here, you will have a hotel in the best location, with rooms that have size and equipment to match the service.
If you get time, visit Muir Woods and Sausalito. Travel by cable car and stand on the running board - hang on tight!
Our appreciation of the hotel limo and the great public transport system was tempered by the number of drop-outs begging on the streets. Not seen in NYC.More
- Free Wifi