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MariK888
Woodland Hills, CA
Perfect Again!
5.0 of 5 bubblesReviewed Sep 10, 2016via mobile
You cannot go wrong staying here. The location is just perfect to everything you would need in San Francisco. The rooms are comfortable with great linens and toiletries. There is great public transportation nearby and on Saturday mornings it's just a 10 minute walk to the ferry building, with the most fabulous farmers market. It is a little noisy staying on the lower floors of the Montgomery Street side. The bar food is quite nice. The breakfast food in the restaurant is a little overpriced and not great. The service is very slow. There are a lot of other breakfast places nearby.
Date of stay: August 2016Trip type: Traveled with family
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Reviewed September 10, 2016

Can't say enough about our stay at the Omni. Every employee we came in contact with, couldn't do enough to help. Everyone was so friendly and helpful. I had called the hotel on multiple occasions before our stay as well for information, and everyone that I contacted was so kind and patient. The hotel was so clean. I loved how they had fresh fruit and a cool beverage out for the guests every day. The location was perfect, walking distance to a lot of restaurants and some attractions. I would definitely book here again in the future.

Date of stay: September 2016
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
Thank Debbie H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 9, 2016

The hotel staff were very friendly and helpful. The room was a nice size, the bed was great, the bathroom was nice, and the furnishings were fine. The location is very good in the heart of downtown. Overall, it was a very good experience, and I'd be happy to stay there again for business.

Date of stay: September 2016
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
2  Thank matthewcC1586NU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 9, 2016

Loved our stay at the Omni. Staff is fantastic! Very friendly and helpful. Mark the concierge was great in helping us with tours before we even arrived! Helped to organize and arrange. Closed to shopping, and the cable cars! Only complaint, could hear the street noise in our room, and we were high up. Turns out a window was slightly open, closed it, but still could hear the noise. But no matter, the room was great the bed was great, slept well.

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Evelyn F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James L, General Manager at Omni San Francisco Hotel, responded to this reviewResponded September 22, 2016

Dear Evelyn F,

Thank you for sharing such kind words about our staff and hotel! I am glad that our concierge, Mark, was able to assist you with your tours. We are so lucky to have him on our team. I apologize for the street noise you experienced during your stay-- we do have quiet, courtyard facing rooms that you can try the next time you visit us.

We look forward to welcoming you back soon!

Best,
James Lim
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2016

Our hotel staff could not have been friendlier and more helpful. The location of the hotel was excellent -- downtown. The concierge arranged a wine country tour with Eric. It was excellent. We will definitely stay at this hotel our next trip to San Francisco.

Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Brad H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 8, 2016

Extremely excellent service all around. The bell hops were always waiting to assist with a smile, the front desk was always gracious in giving us directions and suggestions and the cleaning staff could not have been more professional and nice. I highly recommend the Omni.

Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Taylor O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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