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“Amazing!” 5 of 5 bubbles
Review of Omni San Francisco Hotel

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Omni San Francisco Hotel
Ranked #3 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Mass.
Level Contributor
160 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Amazing!”
5 of 5 bubbles Reviewed April 15, 2014

What an amazing hotel! I loved everything about it. A great central location in a wonderful city. The room was a comfortable size and well appointed. I was lucky enough to have a room on the upper floors. Others I was traveling with were not so lucky. My only complaint is I wish it had a better gym.

  • Stayed April 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank drpoirier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,821 reviews from our community

Traveler rating
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    997
    185
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    20
See reviews for
1,190
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (631)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Maple Ridge, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 15, 2014

We stayed at this hotel during our trip to San Francisco for my daughter's 16th birthday. I called ahead to ask some questions about the area as I had never been there before. I spoke to Juan on the phone and he answered all my questions and offered some great advice for my teenagers. Once we arrived at the hotel, we couldn't help but to be impressed with the customer service from the door men, to the front desk, to the concierge, as well as house keeping. The service level was outstanding and they took the time get to know our preferences in order to make our stay amazing. Wherever we went, they were able to help with transportation, whether be by car, transit, and tour buses. Every night when we returned from our adventures, the beds would be neatly turned down and there was cookies and milk for the girls. The concierge desk even ordered our pizza for us.The best part of our stay was Daryll the door man. He was so friendly and loved to joke around with the girls.

All in all, I highly recommend this hotel if you are planning on being in the San Francisco area. It is walking distance to Union Square and Chinatown. There is a cable car stop right outside the door and the area is very quiet at night.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CdnAngie14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Pleasant, Texas
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed April 15, 2014

From the moment we stepped out of the cab, we knew that the Omni San Francisco took pride in customer service! The bellmen addressed us by name, and took our luggage to the front desk, where they were already checking us in before we even got to them. The front desk clerk, Maggie, was so helpful in showing us what attractions to see and which buses to take. The Omni, unfortunately, doesn't have a spa, but the concierge, Mark, booked in-room massages for us, and we were so glad he did! The massages were fabulous! Every time any of the staff members would see us, they would have a smile and a warm greeting! By the end of our long weekend, we felt like they knew us!

The location was excellent! We were within walking distance to many of the attractions, including Chinatown, Ferry Building, Union Square, and Fisherman's Wharf. The Omni San Francisco is definitely on the top of my list for my next trip to this city!

  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank msm5830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 15, 2014

Located in financial district - down the street from Chinatown and close to Union Square. Walking distance to excellent restaurants and shopping, as well as major tourist attractions. Friendly, helpful staff. Spacious rooms. Very comfortable beds. Offers in-room massage (highly recommended!).

  • Stayed April 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MangoTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
5 reviews
5 of 5 bubbles Reviewed April 15, 2014

We chose this hotel for a few days for part of our honeymoon and were very happy with our choice. The hotel was clean and inviting, and everyone working at the hotel was very friendly. The location was easy walking distance to the Ferry Building and Chinatown, cable cars and the BART. I was glad we didn't choose to stay on top of Nob Hill, which is right up the street, because it means we didn't have an uphill walk every time we came home.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank CarrieM45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 15, 2014

The Omni is near the Financial District and within walking distance of Union Square/Market Street shopping. The staff is very helpful and welcoming. The room was large with good amenities including robes, coffee/tea maker, and excellent wireless internet service.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jameshcsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Dorado Hills
1 review
5 of 5 bubbles Reviewed April 15, 2014

I stayed at the Omni with my two sons on 13 April 2014. (We went to the GIANTS baseball game and enjoyed the 10th inning walk off HR!) Upon arriving at our room there were four chocolate chip cookies waiting with two glasses of milk. My boys loved it and I appreciated the thoughtful gesture. The staff at the Omni Hotel was attentive and friendly. The location of the Omni is perfect for seeing just about anything in San Francisco. From the hotel you can walk to the GIANTS game or catch a ride on a bicycle taxi at the Embarcadero ferry building to the ballpark!

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni San Francisco Hotel

Property: Omni San Francisco Hotel
Address: 500 California Street, San Francisco, CA 94104-1001
Phone Number:
Location: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in San Francisco
#2 Business Hotel in San Francisco
#2 Romantic Hotel in San Francisco
#3 Luxury Hotel in San Francisco
#20 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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