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“Excellent Hotel”

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Omni San Francisco Hotel
Ranked #3 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Marlboro, United States
1 review
“Excellent Hotel”
Reviewed January 20, 2014

The hotel was wonderful. Staff was courteous and helpful, rooms were spacious and very clean. Highly recommend. I am not an easy person to please so if I go out of my way to post a review it is simply because I was extremely pleased with the hotel in all aspects of my stay.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Judith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,245 reviews from our community

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Rating summary
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  • Rooms
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  • Value
  • Cleanliness
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Eureka, cA
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 20, 2014

Reserved for a weekend away with my husband and small dog. The weekend rates were far better than other hotels at the higher end and they took dogs, yay. Great customer service from the valets to the bellman to the front test. Also when we needed bandaids (long story) they were there within minutues. I hate to do it but I'm taking off a point for the room service fare - not at the level expected. Otherwise, an all around stress free weekend at a nice hotel in the city.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank VJF57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles CA
Level 4 Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 20, 2014

First time here and it was largely based on rate and the fact they took pets. Extremely helpful and pleasant from the distinguished gentleman who helped us unload Jake and his gear to the young woman who assisted us at check in to the doormen who were always attentive and quick with a "good morning" when we went out for our frequent walks. Well located hotel, good size room, very comfortable, and all in all will definitely return. As always the upper rooms are the quietest and the lifts are fairly efficient. The Omni was a great place to stay.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank woccer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cupertino, CA
Level 4 Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 20, 2014

Good value for an excellent hotel, at a convenient location neat to financial district. Nob Hill and Union Square. Staff among the most efficient and friendly I've seen in a very long time. Check-in, check-out fast and friendly. Doorman full of information. Even the breakfast waitress at Bob's was outstanding, could not do enough for us.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank kts123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 19, 2014

Stayed at the Omni San Francisco in December 2013 with my family for 4 nights. The room itself was quite nice spacious, clean and comfortable. The bathroom is also very nice and spacious (however the bath is quite small and shallow, although not a problem for us). We were also given milk and cookies each night which was a nice touch. The hotel itself is great and is well looked after, the lobby is beautiful and the staff are all very polite and helpful. Location is good a couple of blocks down from chinatown and a short walk to union square. As the hotel is located in the financial district it is quiet during night time and the weekends so if sleep quality is important to you the Omni SF will provide you with a good nights sleep. Would definitely stay here again as it made my trip to San Francisco a great one. It is now one of my favourite cities!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shannonjy96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level 6 Contributor
392 reviews
170 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed January 19, 2014

This is a great hotel. The rooms are very well appointed and the corporate and personal guest service is excellent.
What can you say that's bad about it?
Its expensive BUT not the most expensive in the town.
Its restaurant is a very traditional steak house thats expensive and will not fit the nouveau designs of most foodies BUT there are 20 foodie defined places with 5 minutes AND their breakfast is excellent.
Its set on the side of the hill BUT its san francisco AND the doorman, front desk and bell hop know your name when you return.
Its old SF but you can walk to everything.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DoesNotGetOutMuch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level 5 Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 16, 2014

My family and I stayed at the Omni San Francisco just after the Christmas holidays. My wife and I have a soft spot for the Omni chain as we had stayed at a few around the US. They are in my opinion, full of charm and style of the old world that makes them unique. If you want a contemporary style, corporate type hotel then this is not for you. The Omni SF has beautiful wood, glass and chrome that makes it look and feel lavish. We arrived late in the night but were checked in quickly and efficiently with all our questions answered. Our bags were brought up to our room promptly and without fuss. The room decor was stylish and was clean. The bathroom had a marble counter, was well stocked and again was spotless. I've noticed that a lot of the Omni don't have full sized baths but I'm more of a shower person so that didn't bother me. There was a large TV with a good selection of channels to choose from. Internet access was straightforward and was free being a member of their Omni programme. They have a restaurant which is where breakfast is served in the mornings. In the evenings it is a steak house which get very favourable reviews. We did not try it out as it was a little beyond our budget. Service at the hotel has always been great and nothing was too much trouble for the staff there.
The hotel is situated in the heart of the Financial District which means that it gets quieter at night but never feels unsafe to walk around. There are plenty of restaurants and bars within easy walking distance and the cable car stops just at the top of the block. Chinatown and Union Square are with 10-15 minutes walk away so is perfectly situated for the heart of the city.
I really enjoyed my stay at this hotel and though it may not be the cheapest, its worth every penny.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smileycamel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni San Francisco Hotel

Property: Omni San Francisco Hotel
Address: 500 California Street, San Francisco, CA 94104-1001
Phone Number:
Location: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in San Francisco
#2 Romantic Hotel in San Francisco
#2 Business Hotel in San Francisco
#3 Luxury Hotel in San Francisco
#20 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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