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“Great Hotel”

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Omni San Francisco Hotel
Ranked #3 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Bellwood, United States
2 reviews
“Great Hotel”
5 of 5 bubbles Reviewed September 23, 2013

Great experience at the hotel; very friendly staff (at front desk and room service), nice fitness room with various equipment, and convenient location. The room was spacious and very clean. The bed was comfortable allowing restful nights.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Stephanie Brown... D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,914 reviews from our community

Traveler rating
    3,641
    1,011
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See reviews for
1,214
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (636)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Saint Bonifacius, United States
1 review
5 of 5 bubbles Reviewed September 23, 2013

The Omni Hotel in Downtown San Francisco exceeded my expectations. My wife and I were celebrating our honeymoon in Napa, CA and we decided to spend 2 nights downtown to end our trip. I chose the Omni because of it's location and price. From the moment we arrived at the hotel, we were treated to excellent customer service. Every member of the staff I encountered during our stay was friendly and competent. The concierge desk provided excellent recomendations on which attractions to visit, and at which restaurants to dine. We were even treated to a chilled bottle of Champagne in celebration of our honeymoon. This is a fantastic choice if you're visiting San Francisco. The location is great, right on the border of Chinatown and the Financial District and the customer service is top notch.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Akhtar H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kill Devil Hills, United States
1 review
5 of 5 bubbles Reviewed September 23, 2013

I have stayed at the Omni many times and will continue to do so. The hotel rooms are every lovely, larger than some, and what I would describe as cozy elegance. The staff could not have been better. They respond immediately to any questions/issues I have. They also project sincere friendliness. The Omni is a great hotel in a great location convenient to the Financial District and in walking distance to shopping and to Chinatown.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Elizabeth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
64 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed September 23, 2013

I booked this stay some months back. Expensive ($500/night), but location and reviews seemed to warrant. I received a promotional e-mailer the day before our departure with terrific rate. I sent e-mail to (Omni) reservations to see if we could apply it to our stay and save. Reply was that it was "not available for our dates." Out of curiosity, I followed the link on the promo e-mail and the rate was available for our dates. I called the 800 # to follow up and a very cordial representative said it was available, and switched the booking - a 35 pct saving.
I received a subsequent e-mail saying that the initial message to me about availability was in error, and offered an apology.
I sent e-mail to concierge to ask if they could arrange a rental car to be dropped off for us on our departure and was told that they do not offer this service. Odd, as every other comparable hotel in SF we have stayed at does so.
Those foibles aside, on our arrival, things could not have been nicer. Front desk staff very nice, as was very helpful concierge. Great location, terrific facitilies, very nice room.
All told, I would probably return. My biggest concern is not the staff or facilities, but getting the best possible rate (something that Omni "guarantees.")

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FLADHG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, United States
1 review
5 of 5 bubbles Reviewed September 23, 2013

This was our first stay in the financial district (always stayed in Union Square prior) this location is by far the best. Many great restaurants within a short walk. All-in-all a great hotel. The concierge was among the best we have encountered; booked great dining while providing a history lesson. We could not have asked for more.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Karl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed September 23, 2013

Great place to stay in SF. In the financial district, so quieter at night. Can walk to almost everything. The staff is friendly and helpful. Pricey but worth it. The rooms are nicely appointed and comfortable.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, United States
1 review
4 of 5 bubbles Reviewed September 23, 2013

Very nice hotel. Very comfortable beds. Parking is extremely high priced and hard to find. Very close to Chinatown, bus route and trolley route. Staff is very friendly. Hotel rate is also very high but so is everyone else in San Francisco. Love their Select Guest option. A must to sign up for.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Theresa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni San Francisco Hotel

Property: Omni San Francisco Hotel
Address: 500 California Street, San Francisco, CA 94104-1001
Phone Number:
Location: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in San Francisco
#2 Romantic Hotel in San Francisco
#2 Business Hotel in San Francisco
#3 Luxury Hotel in San Francisco
#20 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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