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“Best hotel bed....ever!”

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Omni San Francisco Hotel
Ranked #3 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Reviewed May 8, 2013

My husband and I chose this hotel as the base for our trip to SF. I was very happy with this hotel and would not hesitate to return.

We arrived early on a Friday morning and were happy to find out that our room was available before the normal check-in time (We expected to check our bags and come back). The hotel is only 4 blocks from the Montgomery stations (BART & Muni stops) and does have the California cable car go u and down the street. It is only two blocks from Chinatown and a short walk to the piers.

Everyone at the hotel was friendly and professional. Here is my tip for those who complain about internet fees: join their free rewards program. Not only do you get free internet but you also get free hot beverages delivered to your room in the morning. Twice we chose to add some breakfast to that tray and it made it easier for us to start our adventures.

On to the important part. The bed. This was the BEST hotel bed I have ever slept in. I had a cold while staying there and was worried about getting any sleep at all. It was perfect. The pillows were actually fluffy and provided excellent head support (I hate hotel pillows that are flat, its a personal pet peeve). Our room was very large for a city hotel room and full of modern touches as well as was very clean.

We did opt for a higher floor so we had no trouble with noise. I really can't speak more highly of this hotel.

The only downside is that the financial district has many places that seem to cater to the businesses so they are only open M-F. If you walk a few blocks over to Kearny St you will find restaurants that are open during the weekend. We planned on doing a lot of walking so this was not a problem for us. We got an excellent rate on the hotels website so shop around and see what you can get.

A great hotel. Worth every penny we spent. We almost didn't leave the room because we were so comfortable!

Room Tip: Join their rewards program: free internet and hot beverages! Its free
  • Stayed: May 2013, traveled as a couple
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5  Thank Jenwee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,402 - 3,408 of 5,317 reviews

Reviewed May 8, 2013

We usually stay in botique hotels near Union Square. This time, however, due to a great online price we picked the Omni. The hotel is in the Financial district and thus is relatively quiet during the weekend, but it sits coveniently close to all of the places we like to walk. Chinatown, Union Square, Ferry Building, etc. are all close. As you can tell by the other reviews, the staff service and friendliness is what sets the place apart. I had mentioned that the trip was a birthday celebration, and a bottle of champagne with chocolate cake just happened to be delivered to our room on the first day! Rooms are nothing out of the ordinary as far as decor, but they are fairly good size - including the bathroom (with sliding door). The bathroom actually had too many towels for us, so we stored a few in the closet. If you book, be sure to sign up for the loyalty program - it provides free wifi in the room, a beverage delivery in the morning, and newspaper. If you are a coffee drinker, avoid the Wolfgang Puck for the in room coffee maker and take a trip down to the bar for complimentary Starbucks in the morning.

Room Tip: There are no good views, so ask for court view away from cable cars on California. We also like to...
  • Stayed: May 2013, traveled as a couple
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Thank Keng073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

We stayed one night at the Omni after a week in Carmel before heading home. This was definitely a great way to close out a week's vacation! First off, upon arrival the valet announced that the parking rate was about HALF of what we had seen on the Internet so we opted to let them worry about the car. After a day's drive, it was a true pleasure to be greeted by friendly staff who made sure that everything was to our liking. A glass of champagne on arrival didn't hurt. The room, recently remodeled (as is the hotel) was immaculate. It was very well appointed and pleasant. Our window looked onto California street - and we were awakened a bit early on Saturday by a fundraiser on the landing of the office building across the street - but that wasn't the hotel's fault.
The hotel is an easy walk from Union square and a multitude of restaurants. In the evening the concierge told us about the light show every night on the Bay Bridge - a nice walk.
The San Francisco trolley runs right by the hotel making it very convenient to go around town.
The stay was a very pleasant way to end our vacation. We highly recommend the Omni and would go back without hesitation.
And oh yes: the price was very good and added to the overall value!

Room Tip: As noted in comments, there was an event across the street which was loud for a Saturday morning - b...
  • Stayed: March 2013, traveled as a couple
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1  Thank effdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

Lex the concierge really enhanced our trip. He recommended restaurants and events that he, himself,had experienced and enjoyed. Not only did he recommend restaurants, he spoke of the dishes he enjoyed. LEx recommended the Saturday morning farmer's market at the Ferry Building, and we had a great time. We also tremendously enjoyed his suggestions for pizza, Chinatown Chineses restaurant North Beach Italian restaurant, and Embarcadaro fusion restaurant.
The Omni is perfectly located within one mile of North beach (don't miss), Embarcadaro, Fisherman's wharf, downtown, and Nob Hill. The staff were well-trained to greet and professionally interact with guests. Not at al snobbish; very welcoming. Valet parking is prompt and on Saturday and Sunday only $32.00.
The room was clean, and the bed and pillows very comfortable. Unless you are walking to Nob Hill, you can avoid all hills from this location. The breakfast was very good (try the bowl of berries). The bar staff was polite, prompt and helpful.

If this helps you choose a hotel, We enjoyed our stay at Omni 100% more than our last stay at the Ritz. In comparison,the Ritz is at the top of a very steep hill, terrible location for walking, the Ritz room we had was smal and dated, I felt the Ritz staff to be stuffy, and I felt the Ritz concierge not very helpful or personal.
So, I highly recommend the Omni.

I just read the review from "alisoncroft" who said the hotel staff was too friendly, and stepfordish. In my opinion, this is hogwash. The staff was professional, well trained, genuinely concerned about the customer and welcoming. The staff did not hoer or intrude. Service was perfect.

  • Stayed: April 2013, traveled as a couple
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2  Thank cbellehu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

Located in the downtown S.F. Financial District, one might think this hotel is just for business travelers and business partners, but its central location and beautiful appointments make it a perfect place for a weekend getaway with the real partner in your life. My wife and I recently took a 48-hour hiatus away from the rat race of Silicon Valley and stayed at The Omni. In fact, this was our third visit to the hotel, and each time the hotel and staff have delivered unparalleled excellence and comfort, making our getaway the perfect, relaxing event we so much needed. The quality of the rooms and interior design are on par with the 4-star likes of The Ritz Carlton at a fraction of the price. Because the hotel is located in the Financial District, it is heavily used by business travelers during the work week, and it tends to empty out during weekends. As a result, the room rates drop for weekend stays, and you can get bargain deals with rooms priced below $200/night. The hotel sports an excellent bar and restaurant, as well as a very adequate workout room. Free newspapers and coffee await you in the morning, and you are perfectly located for a weekend of walking adventure throughout the entire eastern portion of the City. It is a 10-minute walk to North Beach (Italian restaurants, bars and fun store area), 10-minute walk to the Ferry Building (awesome farmer's market on the weekends, 10-minute walk to Union Square, and not much further for other designations like Coit Tower, Pier 39 and even AT&T Park. Through these sojourns, you can discover amazing little neighborhoods throughout the City with break-taking views if you're willing to climb a few blocks up. Overall, the Omni is the best kept secret in town for a relaxing, romantic getaway from the hustle and bustle of the work week. I'm sure it is also a great place for business travelers and longer-staying tourists, alike. We are picky hotel customers and freely give this the highest rating.

Room Tip: Ask for a room on a high level so that you get a view of the City and reduce downtown street traffic...
  • Stayed: May 2013, traveled as a couple
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Thank SVLawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

We have stayed at the Omni SanFrancisco 4 times in the last 2 years, although each visit is only for one night before heading up to Napa/Sonoma Valley we always enjoy our short stay. Location, Staff, Property and Bob's Steak House Bar are wonderful, we truly enjoy this 4 star property. We have stayed in many hotels (4 & 5 star) and this is by far our favorite.

Room Tip: The suites are wonderful and spacious
  • Stayed: May 2013, traveled as a couple
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1  Thank HI1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

This hotel really is wonderful, great location within walking distance to all areas of town and easy access to cable car yet not too touristy and far enough from fishermans wharf and union square to avoid crowds. The staff are fantastic, our two children aged 4 and 6 were made to feel like royalty. Sign up to omni rewards in advance to receive free wifi, morning beverages and milk and cookies each afternoon. Highly recommended.

Stayed: May 2013, traveled with family
2  Thank C A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni San Francisco Hotel

Address: 500 California st, San Francisco, CA 94104-1001
Phone Number:
Location: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in San Francisco
#2 Romantic Hotel in San Francisco
#2 Business Hotel in San Francisco
#3 Luxury Hotel in San Francisco
#20 Green Hotel in San Francisco
Price Range: $242 - $702 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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