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“Great San Francisco Hotel”

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Omni San Francisco Hotel
Ranked #3 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Portola Valley, California
Level 5 Contributor
72 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Great San Francisco Hotel”
Reviewed March 14, 2013

Stayed here for our annual Christmas overnight and couldn't of been more pleased. The front desk staff were friendly and accommodating, the lobby had a beautiful Christmas tree, and our rooms were clean and quiet. This hotel is located a few blocks away from Union Square but it was easy to walk to Union Square and beyond, even in the rain! We were 12 people and the bar full, so the staff set up a nice table for us to have cocktails in the lobby...very nice! The restaurant on site served a delicious but expensive breakfast....I would eat there again, regardless of price, it was that good.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank lisaleslie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,244 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (646)
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  • Chinese (Traditional) first
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  • English first
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Florida
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 14, 2013

This is where you want to stay while visiting San Francisco! The moment we entered, the doorman here immediated befriended my son and set him up with a backpack, with a water cantina, coloring book, crayons and lots of small toys for walking the city. Afternoons, they delivered milk and cookies, my son felt so special! Rooms are great and comfortable, but knowing that the my child wants to live here, tells me that it was a great choice!

Room Tip: A couple of blocks from Chinatown. Ask for their Mercedes Benz to get to the airport!
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank PhilMujica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
105 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 14, 2013

The Omni location is great, a short walk to China town and Union Square, California trolley line is right outside the front door too. Friendly staff. Bobs Steak & Chop House restaurant was fantastic for breakfast and lunch.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MauiBound777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 13, 2013

In town for a long weekend (Friday to Monday) to explore and check out possible colleges for high schooler; Omni's staff could not be friendlier, from gracious greeting at check in, to arranging dinner reservations.
The Omni location is great, a short walk to China town and Union Square, California trolley line is right outside the front door too!
Rooms are elegantly comfortable, and the in house Bobs Steak & Chop House restaurant was fantastic for breakfast -- prime steak and eggs delicious!
Only downside we found is parking is problematic; on weekend took advantage of free on street parking, yet not possible during the week and Valet is $50+ a day

Room Tip: High Floors have better views and less street noise To those who want to enjoy FREE WIFI (saving $1...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Another_fun_seeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, USA
Level 6 Contributor
172 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed March 12, 2013

Great hotel with good location. We've stayed in SF many many times. Usually on Nob Hill. After staying at the Omni, we'll return on our next visit. The hotel is centrally located to all the sights, Chinatown, Ferry Building, Union Square and Convention Center. It's in the heart of the Financial district. The staff could not have been friendlier from the doormen to the maids. Our room had everything you would expect in a 4 star hotel.

We booked using Priceline "Name your own price" so I cannot compare value to their regular rates. But it was definitely a hotel we will return to on our next visit. Enjoy.

Room Tip: Our room was actually the closest to the elevators on our floor, yet we never heard any noise from o...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Tman312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, California
Level 6 Contributor
112 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed March 12, 2013

After my bad experience at the OMNI in Providence Rhode Island, I decided that Starwood was the way to go. However, my wife was having an event in San Francisco and talked about staying at the OMNI. We had a choice of Starwood properties, but she wanted to stay at the OMNI. Well, we weren’t disappointed! What a Gem!! The property opened in 2002 and it looks fantastic. The decor is from the 1920 and what a beautiful entrance. The rooms are stunning and the service is impeccable. What a major difference from the OMNI in Providence. We actually was greeted by the FDA with a smile and what a pleasure it was in seeing the agent not chewing gum! The bell carts are all polished, lobby is clean, restrooms extremely clean and staff wanting to provide you 5-Star service. OMNI SF you have made me a believer once again in your Brand!!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Angel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 6 Contributor
626 reviews
176 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
Reviewed March 8, 2013

Business trip stay. Good location in the heart of SF, nice classic property, good quality of facilities, friendly staff, very good food (breakfast and dining).
Only two issues found: WIFI USD 14.95 per day?! Real cost to hotel can vary between few cents or 1-2 dollars per day. Almost all Asian hotels offer WIFI for free. Why this hotel exploits the need of the business traveler to be connected by over charging (= ripoff) 15 dollars per day for WIFI? (rating "poor value" as a signal...)
Staff not following same rules: two colleagues need to prolong their stay and update their room keys (at the same time, next to each other at the reception). One is asked "security questions" (address, credit card details) and to show photo-ID. The other one gets key simply updated, no questions asked....Mistery.
Still, overall good hotel to go back. But do something about that WIFI please!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SunriseSki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni San Francisco Hotel, responded to this review, March 13, 2013
If you sign up for our Select Guest program (free to join), your Wi-Fi will be complimentary during your stay. We’ll also deliver a beverage and newspaper to your door each morning. We will review our security question policy for updating room keys with our staff to make sure we keep this process standard for all guests. We hope you will stay with us again next time you are in San Francisco.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni San Francisco Hotel

Property: Omni San Francisco Hotel
Address: 500 California Street, San Francisco, CA 94104-1001
Phone Number:
Location: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in San Francisco
#2 Romantic Hotel in San Francisco
#2 Business Hotel in San Francisco
#3 Luxury Hotel in San Francisco
#20 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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