I am a true tripadvisor follower when it comes to recommendations and will go with only the best recommended by my fellow reviewers. Unfortunately this is the first time where I felt the Omni was not worthy of a #3 rating.
Although there was nothing extremely negative nor disappointing about the hotel, it really did not strike me as a top option hotel. We were offered online check in by email but was not able to do so and when we did arrive at the hotel, I asked why this was the case and we had to wait till 3 pm for a room, we were just told we should not have been allowed to check in online and that rooms were only available from 3 pm. Made no sense to me. Check in service was average not remarkable and lack warmth.
We had the pony express suite which is a nice room thought the U shape is kinda strange as we did not always hear if someone was at the room door. Could have caused some embarassing moments. Room size was decent and clean, lots of run around space with a toddler in tow. I really lilked the bathroom with a nice large shower and dry off area and cool shower jets with good bright lighting that is often lacking in hotel bathrooms.
We had a room facing Montgomery street which is where traffic and cable car runs so if you are light sleeper ask for a room away from the main street. Was not a problem for us though. We also had room service which was good and surprisingly, the duck is super moist tender and delicious! I was very impressed with this - worth a try if you have to order room service.
Location of hotel is good with union square and chinatown around the corner. It is in the financial district so a bit quiet on the weekends but still a good area with plenty of dining options.
By comparison, we stayed at the Four Seasons (a suite as well) later that week for 3 nights and that definitely trumped the Omni for service, quality and customer experience.
- Official Description (provided by the hotel):
- The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Omni San Francisco
- San Francisco Omni
- Omni Hotel San Francisco