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“Great for family visit”

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Omni San Francisco Hotel
Ranked #3 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Evanston, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great for family visit”
Reviewed August 20, 2012

We stayed with our two small children for three nights and could not have been more pleased. The staff was so friendly and welcoming and went out of their way to interact with our kids. The welcoming backpacks the kids received entertained them for hours. The crib I requested was in the room when we arrived (that NEVER happens) and the housekeeping / turndown services were really thorough. I joined their loyalty club and got free morning beverages delivered every day as well as milk and cookies at night. It is not a modern boutique hotel, but it is an extremely clean, comfortable and friendly place in a good location (walking distance to the Embarcadero, Union Square).

Stayed August 2012, traveled with family
Helpful?
2 Thank Margaret D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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El Paso, Texas
Level Contributor
5 reviews
3 hotel reviews
Reviewed August 20, 2012

My wife and I only stayed a night. Luckily for us the bed and overall experience is what we needed to combat a long day of travel. The bar was very nice too. There are tons of places to eat in the area unless its a sunday.The hotel is also a nice walk from the Warf and Pier 39. We wish we could have stayed longer. Omni never lets us down.

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
Thank PGabaldon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toowoomba, Australia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 20, 2012

It took a while to find somewhere in SF to stay during our USA trip but we're so happy we chose to stay at Omni as they made for the perfect San Fran stay. Their current ranking of #3 is also well earned as they are great rooms for the price you pay.

The doormen and staff at the reception were more than welcoming and the room had that classic San Fran look but still with the right modern touches. The bathroom could have been a bit larger but we were just coming back from Las Vegas where there's space a plenty!

The location is perfect being in the finance district just near all of the main spots in the city and it was a bit quiet outside being it was a weekend that we were staying. The gym didn't have a lot of equipment but made up for it with a great view being a few floors up.

All up well worth the stay and would recommend Omni for anyone else looking to stay in SF.

  • Stayed April 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Service
Helpful?
2 Thank Lone007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hanford, ca
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 19, 2012

Clean rooms. Quiet stay. Good location.

Only complaint: We tried to get a cab and the doorman seemed as though he could not get us a cab and offered us a ride in a car for $25. He did note that a cab ride would run approximately $15 dollars. We said no thanks and headed out to fetch our own cab. Less than 2 minutes later, the people behind us had a cab. We caught our own cab just up the block...

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank myleeann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 17, 2012

We stayed here in August 2012 and spent three nights at the Omni San Fran. This is an absolutely beautiful "traditional" hotel. It is very well maintained, the rooms are nice, etc, but you should not expect a modern hotel/decor. It is a high-quality hotel in the style of what I would describe as similar to the classic quality Fairmont (sorry to compare it to another brand, I'm just struggling to find the right terms otherwise) experience. The Omni SF looks, and makes you feel, grand.

The service was impeccable. We had an unusual request to bring champagne glasses, ice and a bucket up at a particular time, etc and it was done by the desk staff no issue. All the staff were extremely courteous and exceptionally knowledgable.

It was a special weekend for us as we got engaged so we'll always remember our time at the Omni happily.

The only thing I would say that was a negative experience was the Internet usage fees. I haven't checked but I trust they have it posted in the information book, etc, that there is a $10 daily fee for Internet. All that said, when you're staying at a high-end hotel in 2012, I naturally assumed Internet would be included and you wouldn't get nickel-and-dimed with fees. That language is stronger than my actual sentiment - I really loved my time there, but getting hit with a $40 or $50 extra charge for Internet didn't leave the best final memeory, unfortunately.

  • Stayed August 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank canucksfan26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 17, 2012

We have recently stayed for four nights in this lovely San Francisco hotel. We chose this hotel based on the many good reviews on trip advisor. All the staff were extremely helpful on the desk, the doormen, car valet and housekeeping. The hotel was ideally situated and right in the heart of San Francisco's main area. We probably could have got away without having a hire car here as everything was very walkable and the cable cars were rihgt outside of the hotel.
The hotel was beautifully clean throughout, the rooms were immaculate and good enough for our family of four adults to have this short stay in. The only criticism we can mention is the cable cars are quite noisy and we could hear these quite clearly on the seventh floor but it certainly didn't spoil our first visit to this wonderful city.
All in all, a great place to stay and you certainly won't be dissapointed - we would definitely stay here again.

Room Tip: Try for a higher level room to avoid the cable car street noise if possible.
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  • Stayed July 2012, traveled with family
    • Value
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Helpful?
Thank Fishers240711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Encinitas, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 16, 2012

We were less than impressed with the Omni in San Francisco, and chose it because of all the great reviews on Trip Advisor. In the future, I'll stick with the hotels I know and trust (the W, St. Regis, Four Seasons)
When we arrived to the Omni, the bellman and valet just watched me, my pregnant sister, and my mom unload our own luggage. No attempt to help us whatsoever. First impressions are big. So, we wheeled our own suitcases into the hotel, and our room wasn't ready yet. No problem, we checked our bags and went out to explore the city. When we got back, our room was ready, but after waiting 10+ minutes for our luggage, we started to get antsy. I walked over to the luggage room that I saw the man go to, and he was just standing there staring into all the bags and told me he couldn't find ours. I literally climbed in to help. I didn't mind, but I don't find this exceptional service, as all of the rave reviews state.
All in, our stay was pleasant, but nothing special.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fromencinitasto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni San Francisco Hotel

Property: Omni San Francisco Hotel
Address: 500 California Street, San Francisco, CA 94104-1001
Phone Number:
Location: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in San Francisco
#2 Romantic Hotel in San Francisco
#2 Business Hotel in San Francisco
#3 Luxury Hotel in San Francisco
#20 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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