We chose this hotel in SF for the 2-night stay after Hawaii getaway, before flying home. It was rated as Best Luxury hotel by Tripadvisor at this time, so I expected something special.
The location of the hotel is very good - close to the center and main attractions, but the hotel itself is not as perfect. The interior does not look brand new & fresh, the room was quite small (compared to Fairmont Heritage hotel we stayed in before the trip to Hawaii = for the same price we got 5 times more space there). The view we got from the room - was a brick wall.
There were no slippers & bathrobes (in a 5-star hotel!) in our room and it took ages for the staff to bring them, when we asked.
We were waken up at 7am every morning, because the cleaning staff was talking loudly in the corridor outside our room in chinese - there is very bad noise isolation.
But the thing we liked least is the service: not personalized, not attentive, long queues. The concierge was gone each day at 6 or 7 pm - and there was no one to help us with the restaurant booking, etc. in the eve.
And finally, when we asked the staff to check us in for our flight - they've sent us to the PC in the corner of the lobby with a queue. no comments.
I would recommend to choose Fairmont hotel instead - for almost the same price you will surely get a better room & service.
- Official Description (provided by the hotel):
- The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Omni Hotels & Resorts, Orbitz, Hotwire, Priceline, Travelocity, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your Omni San Francisco Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Omni San Francisco
- San Francisco Omni
- Omni Hotel San Francisco