We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Stay Here if You're Going to a Giant's Game” 4 of 5 bubbles
Review of Courtyard San Francisco Downtown

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Courtyard San Francisco Downtown
Ranked #63 of 227 Hotels in San Francisco
Certificate of Excellence
Capitola, California
Level Contributor
6 reviews
4 hotel reviews
“Stay Here if You're Going to a Giant's Game”
4 of 5 bubbles Reviewed June 16, 2014

Stayed here for one night when I went to see the Giants play. It's a great place if that's part of your plan - it's well within walking distance and you have lots of company along the route. The hotel staff was super welcoming, check-in was very quick. The room was large, had a nice view of the city and all its hustle and bustle. It wasn't a long walk at all to Union Square or the Ferry Building and I never needed to use my car. Parking is ridiculously expensive (it is at every hotel) so I parked at the garage on 5th and Mission and walked the 10 minutes to the hotel and saved $20.

  • Stayed June 2014, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Valerie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this review, June 17, 2014
I am so glad you were able to stay at our hotel while attending a Giants game! We are proud of the fact that we are the closest hotel to AT&T Park, home to the World Champion San Francisco Giants! I hope your travels bring you back to San Francisco soon. We look forward to having you as our guest again! Thanks so much for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,009 reviews from our community

Traveler rating
    311
    495
    159
    29
    15
See reviews for
250
178
65
370
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
San Francisco, California
Level Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed June 16, 2014

This hotel is convenient located within San Francisco. It was a quick walk from BART and the Caltrain as well as several tourist sights (e.g., AT&T Park, the MoMA). The lobby and courtyard were beautiful and we enjoyed sitting by the fire several evenings. Our room was just average though - small and with an awkward bathroom in that the vanity/sink as located outside the toilet/shower and had carpeting. Comparing it to other Courtyard Marriott hotel rooms, I don't think the price was justified... but, such is San Francisco I suppose!

  • Stayed June 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lindsay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this review, June 17, 2014
Thanks so much for the review of your recent stay at the Courtyard San Francisco Downtown. I am so glad you were able to enjoy our recently renovated courtyard. The addition of the large fire pit, heat lamps and lounge seating has been very well received by our guests. Be assured I will pass on your comments regarding our guest rooms to our Marriott Leadership. We are continuously looking for ways to improve our design. Thank you again for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island
Level Contributor
101 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed June 11, 2014

This is a great no-nonsense business hotel. I've stayed here three times, and it has always been easy, smooth, and reliable.

The service is good, but the staff assume you're a business traveler and "want the short version". I like that when I'm traveling on business, and appreciate how fast check-in and check-out are.

Rooms are clean and furnished fine for a Courtyard. Lobby is well above average, and there's a Starbucks in the lobby, which is handy.

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 5Continents3toGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this review, June 17, 2014
Thank you for your recent review and for being a frequent guest of our hotel! I am pleased to see that our services and amenities – especially the Starbucks in the lobby – work well for your travel needs. We look forward to seeing you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CA
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed June 7, 2014

This was my second time staying here. The room was clean and well furnished with a comfortable bed. Be sure to bring your water bottle because there is delicious, free spa water in the lobby. Much better than buying bottles in the room!

I'm taking the time to write a second review because I probably won't stay here again. This is because I had such a frustrating experience with the gym. This gym is small, with 3 treadmills, one bench, one mat, one yoga mat and one set of dumbbells. When I arrived at 5:45am, every piece of equipment in the place was occupied. Then someone, looking disappointed, stepped off of a treadmill. I started the treadmill and it wasn't working properly. It wouldn't accept any user inputs. I checked for a power switch, none there. I went to the cluster of plugs on the wall and warned the runner next to me that I might get the wrong one. (Thank you gym mates for being good sports on this). Anyhow, after unplugging both of the other treadmills, I finally reset mine and it started working. I got in my run, but I wouldn't have gotten a treadmill if it had been working properly to begin with.

Next I needed about 5 minutes on the bench and another 5-10 minutes with a mat. There was a guy holding possession of both, while another guy was haggling with him to get a turn with some of the weights. I decided to get breakfast and come back.

Half an hour later, everyone was different but the gym was just as crowded. Someone was using the mat and there was a woman sitting on the bench doing something with her cell phone. I folded the yoga mat a couple of times and was able to use that for my workout, but floor space was an issue. I was definitely in other people's way and we were stepping all over each other. Now the woman with the cell phone was still sitting on the bench and still not exercising, looking at her phone. I asked if I could use the other end of the bench, thinking this would alert her to the fact that people were waiting for the bench. It didn't work, but at least I got in one more exercise. I never could complete that workout that day.

The other thing is that this hotel is actually a fair distance from Moscone. The other hotels are closer. I'm going to check out the reviews and see if I can find one with a better gym next time. I'm afraid to run outside as I don't know the neighborhood well, and that early there are not a lot of other pedestrians...

I do agree with the other reviewers that this is a step above other Courtyard hotels, as it has on site dining and a bar. Sometimes when I am at a Courtyard, I feel as if I have stepped into a desert...not here.

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GeekSiliconValley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this review, June 8, 2014
Thanks so much for taking the time to review our hotel. We appreciate the feedback! I am very sorry our exercise room did not meet your needs during your recent visit. I am, however, happy to report that we will begin an exercise room expansion in the next 30-60 days which will both increase floor space as well as enable us to add an additional 4 pieces of cardio equipment. I truly hope you will give us another chance on a future visit to San Francisco. I assure you that your fitness experience will be much better in the future. Thanks again for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
145 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed June 6, 2014 via mobile

We stayed at the Courtyard Marriott downtown on our last night of an 11 day trip. Location was fantastic as we wanted to walk to the Giants game and it's only a few short blocks. The double queen bed room was very large and clean. Everyone at the desk, valet and bell hop were very friendly and offered a suggestions for dinner. Upon returning from the game we were frozen and wanted to enjoy the hot tub. We were very disappointed in the hot tub and pool area considering we were staying at a Marriott. Over half of the jets in the hot tub did not work and the area overall really is not inviting. I read in another review that mini refrigerators are being added to the room, glad to hear that.

Stayed May 2014, traveled with family
Helpful?
Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this review, June 17, 2014
Thanks so much for taking the time to review our hotel. I am happy to hear you enjoyed our location and service. I was sorry to see that the hot tub was not functioning properly. Please know we have addressed this issue. I am also happy to report that our new in-room refrigerators will arrive this week. Thanks, again, for giving us this valuable feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yosemite National Park, California
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed June 3, 2014

This is a very good hotel. Not what I expected when I heard "Courtyard." The room was fine with all of the usual amenities. No real view (except to the condos across the street) but I hadn't expected one. The staff was very friendly. Parking, as expect in SF, was pricey. There is a bar, which opens at 5, and you can get room service after 5 p.m. as well. It's in a good area. I could have walked to Union Sq. but chose to drive. Very walkable to the ballpark and convention center, however. I would recommend this hotel to visitors to SF.

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bibax4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this review, June 4, 2014
Thanks for completing a review of our hotel. I was thrilled to hear you enjoyed both the hotel and our location. We often hear how surprised guests are when they see our hotel for the first time as it is definitely not your typical Courtyard! I hope your travels bring you back to the Bay Area soon as we look forward to having you as our guest again. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed June 3, 2014

I stayed here for one night last week while working at my company's San Francisco office. The location is great - close to public transportation, great restaurants, and bars. I chose it because it was the closest hotel to our office, while still being a decent price.

The room is strangely arranged. The King Size bed faces the window, but the TV is parallel to the bed, so it's not the best arrangement for watching TV. There is a nice love seat. The bed was very comfortable, and there was little noise in the room until 4AM when the loudest garbage truck ever rumbled by the room (I was on the 6th floor). Luckily, I fell back asleep.

The bathroom could definitely be improved. The vanity is very small, so it's challenging to have more than one item on the counter at a time. The counter is also fairly worn out.

I will say that the staff were very friendly, and the lobby is well-appointed and decorated. The courtyard has a long fireplace, which looks like a fun spot to hang around for a late night drink.

  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank stephabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this review, June 4, 2014
Thanks so much for taking the time to review our hotel! We appreciate your feedback and will share your suggestions regarding the areas in our guest rooms that need updating. I was very happy to hear that you enjoyed the service you received during your stay. We look forward to seeing you again on your next visit to San Francisco!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Francisco hotels
SoMa
InterContinental San Francisco
InterContinental San Francisco
#30 of 227 in San Francisco
4.5 of 5 bubbles 2,805 reviews
SoMa
W San Francisco
W San Francisco
#70 of 227 in San Francisco
4.0 of 5 bubbles 2,079 reviews
SoMa
San Francisco Marriott Marquis
San Francisco Marriott Marquis
#39 of 227 in San Francisco
4.0 of 5 bubbles 4,375 reviews
Show Prices
Show Prices
Show Prices
SoMa
Park Central Hotel San Francisco
Park Central Hotel San Francisco
#60 of 227 in San Francisco
4.0 of 5 bubbles 3,422 reviews
SoMa
Harbor Court Hotel
Harbor Court Hotel
#42 of 227 in San Francisco
4.5 of 5 bubbles 1,235 reviews
Union Square
San Francisco Marriott Union Square
Show Prices
Show Prices
Show Prices

Been to Courtyard San Francisco Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard San Francisco Downtown

Property: Courtyard San Francisco Downtown
Address: 299 2nd St, San Francisco, CA 94105-3123
Phone Number:
Location: United States > California > San Francisco > SoMa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in San Francisco
#45 Business Hotel in San Francisco
#68 Romantic Hotel in San Francisco
#72 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard San Francisco Downtown 3.5*
Number of rooms: 405
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Despegar.com, Travelocity, Marriott and Priceline so you can book your Courtyard San Francisco Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard San Francisco Downtown Hotel San Francisco
San Francisco Marriott
San Francisco Courtyard

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing