We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Orchard Hotel
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
View Hotel
Certificate of Excellence
  • Restaurant
  • Room Service
The Grant Hotel(San Francisco)
View Hotel
  • Free Wifi
  • Breakfast included
Mystic Hotel(San Francisco)
View Hotel
  • Free Wifi
  • Restaurant
View Hotel
  • Free Wifi
  • Restaurant
Grand Hyatt San Francisco(San Francisco)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
Reviews (2,927)
Filter reviews
2,927 results
Traveler rating
1,766
928
169
41
23
Traveler type
Time of year
LanguageAll languages
More languages
1,766
928
169
41
23
Show reviews that mention
All reviewscable carunion squarepowell and bushgreat locationtwo blocksgood sizelarge bathroomking suitestay there againboutique hotelpowell stfront desk staffstreet sidebed was very comfortablewonderful hotelsmall hotelcontinental breakfast
FilterAll languages
Updating list...
954 - 959 of 2,927 reviews
Reviewed February 9, 2014

Had the pleasure of spending two nights in this hotel. Well positioned near Union Square. Staff are super friendly, hotel is very comfortable and right next to the cable tram. Tip: if the queues are long for the cable tram at the end of the line go to the next stop along the route and the tram will always have space for passengers to join en route.

Stayed: February 2014, traveled on business
Thank Kvanrooyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at The Orchard Hotel, responded to this reviewResponded February 10, 2014

Thank you for selecting the Orchard Hotel as your choice accommodation during your recent two nights visit to San Francisco. We are pleased that you have enjoyed our location and found it convenient access to shopping and transportation. Appreciate your compliments regarding the staff. Guest service is one of our very best qualities. We focus on meeting our guests’ needs; our goal is your positive experience. Glad to hear we made your stay a great one. Look forward to seeing you again.
Regards
Collins Chu
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2014 via mobile

My wife and I stayed at the orchard on a rainy weekend, and the service was great from the moment we pulled up. We purchased the parking package (highly recommended) and our car was ready and pulled up front within 2 minutes of check out. The rooms were large with very nice bathrooms and a great shower. The location is great, close to union square, but a few blocks away where it's not quite so busy. We would stay again.

Stayed: February 2014, traveled as a couple
Thank Thisguyagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at The Orchard Hotel, responded to this reviewResponded February 10, 2014

Thank you for bring RAIN to San Francisco. We need it here….! Appreciate very much taking your time to write the review. Finding space to park your vehicle is always a challenge in the city. We are so happy to hear that you have taken the advantage to purchase our promotional parking package; which have helped to unload your stress driving around to find the spot and also saved you more time to explore the city. We are glad that you have enjoyed your stay with us and will come back again in future. We sincerely hope to see you again soon.
Regards
Collins Chu
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2014

With massive flight cancellations, I could find few rooms at or near the pre booked rates < $300.00 for comparable hotels or better, but as my iPhone battery was running out, I had to commit and on TripAdvisors guidance, I selected The Orchard.

Great bedding, TV but internet worked poorly.

Room Tip: I would not stay here again...the noise from the cable car was similar to sleeping on an aircraft carrier...regular steam launches and landing roars! Not a terrific location, kind of isolated and big hills to walk back to.
  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank snowdogflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at The Orchard Hotel, responded to this reviewResponded February 9, 2014

We appreciate very much your time sharing with us the experience of your stay. We are terribly sorry to learn that the uncontrollable noise factor outside of the hotel has disturbed your stay with us. As our guests are enjoying the benefit of the hotel’s convenient location, with easy access to all means of actives and sightseeing, under such circumstance, noise issues are sometime regrettable understandable. However, we do have rooms located on the quiet side of the building. We could definitely change your room allocation should you have brought it to our attention during your stay. In regards to the internet, we have already augmented the bandwidth again and boost the downloading speed to 5 megabytes per second. We truly believed that this will be vast improvement of our services to guests. To regain your faith to the Orchard Hotel, I invite you to contact me directly in making the room reservation next time while you are in town. I will personally see to it that you will be pleased with your room accommodation and that your stay will be enjoyable. Once again, we value your patronage and feedback. We look forward to having the opportunity to serve you again in future and your experience of true Orchard Hotel in time.
Regards
Collins Chu
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2014 via mobile

Everything in the hotel is nice. The rooms are clean and good. The beds are comfortable. The room facing the bush street can get fairly noisy. The on site restaurant is not bad.

There is very little information about the hotel's amenities. I didn't know they had a gym or room service, which was quiet annoying as that would have been helpful. The staff is friendly and helpful.

I would recommend it to everyone. However, don't expect to be dazzled. It is a boutique hotel that has 5 star rooms.

Stayed: February 2014, traveled on business
Thank Ava a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at The Orchard Hotel, responded to this reviewResponded February 6, 2014

We appreciate your comments of your recent stay at our hotel. We are pleased to hear that you have liked our well-appointed room, despite the fact of the uncontrollable noise factor outside of the hotel might have disturbed your stay. We are glad that you have tried and like our Daffodil restaurant ;and you also found our staff friendly and helpful. All of our available services and amenities for our guest can be found in the in-room service directory. Our Front Desk staffs are always willing to help a guest with any information. We are terribly sorry that we have felt short not able to assist you with information that you might need during your stay. We thank you for your recommendation. We sincerely hope to see you again soon.
Regards
Collins Chu
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2014

I absolutely love this hotel. We were lucky to stay there when the prices were lower than they are currently. Everything is first class. I would stay there over and over, but have recently found some less expensive hotels that are "adequate"...not of this hotel's caliber...but satisfactory. San Francisco is very expensive and don't like to blow all the budget on the hotel where we only sleep. There's so much to do outside. If you want to treat yourself royally, consider this magnificent hotel.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Marcia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at The Orchard Hotel, responded to this reviewResponded February 4, 2014

Thank you for the review. We appreciate very much of your loyalty to stay with us. As we all know, hotels in San Francisco can be on the expensive side compared to some other cities. We are so sorry to hear that our pricing might become your concern to choose to stay with us in future. We definitely want you to come back over and over again; to continue to experience the first class service we offer to guests. I invite you to contact me directly in making your room reservation. We will do our best to accommodate you with the best possible rate that available. Once again, we value your patronage. We look forward to seeing you again soon.
Regards
Collins Chu
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews