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“Great place to stay”
Review of The Orchard Hotel

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The Orchard Hotel
Ranked #15 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Medellin, Colombia
Level 5 Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great place to stay”
Reviewed June 5, 2013

I went there as part of my honeymoon trip and all I can say, you wont lose staying there.

First of all the location is great! You have a cable car station right on the corner so you can move easily to wherever you want (also MUNI Buses down the street) and also Union Square is just a few blocks away. I was a first timer in San Francisco and after the first day i found that to be the most important thing about choosing this hotel (or any hotel in union square actually)

The rooms are comfortable and they were all we needed since we only went there to sleep.

All in all I think is a great choice if you´re going to SFC

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jcjimenez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at The Orchard Hotel, responded to this review, June 6, 2013
Greetings from the Orchard Hotel…. Congratulations on your wedding and honeymoon! We want to express you our sincere appreciation for choosing to stay with us on your special occasion. Being first time to San Francisco, I can’t help but agree with you on our location. Shops, restaurants, sightseeing and transportation….. are just round the corner from our hotel. We are so happy we were able to make your special occasion even more memorable; and you also felt the room lived up to your expectation. Once again, thank you for choosing us for your celebration. Hope to see you come back on your Anniversary.
Best regards
Collins Chu
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (393)
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Tel Aviv
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 5, 2013

We were visiting this hotel as part of our honeymoon in SF and the states.
They have such a great service, even compared to the high american standards!
Everybody is just so nice! receptionist, bell boys, Gatekeepers, etc.
Both the the room and the bath are spacious and comfortable
They got us the room ready at 10am instead of 4pm, which is was really nice and unexpected.
The hotel is situated pretty close to union square, at the heart of San Francisco.

we'd love to return to the orchard!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Assaf298349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at The Orchard Hotel, responded to this review, June 5, 2013
Congratulations and thank you for choosing to stay with us on your special memorable occasion. There are many other hotels to choose from in San Francisco, so that means a lot. We are happy that you have liked our location; our room is spacious and comfortable. Thank you for your kind word regarding our staff here at the Orchard Hotel. They are some of the most genuine people I know. I will make sure to share your feedback. Come back soon, or perhaps, on your first wedding anniversary.
Best regards
Collins Chu
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montclair
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 4, 2013

This was our second stay at the Orchard Hotel (first was nine years ago when we last visited SF) and we were very pleased that we decided to return. Our room was totally comfortable and quiet, and the staff was helpful and professional. The Orchard is a wonderful choice for San Francisco visitors who are looking for a well-located small, quiet hotel.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SJL1522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at The Orchard Hotel, responded to this review, June 5, 2013
We appreciated very much for choosing to give the Orchard Hotel a second shot. We are delighted to know that we have not disappointed you after all these years; you still enjoyed our comfort and quiet room. Customer service is one of our very best qualities. We strive for all of our guests to feel comfortable and welcomed. We glad to hear we made your stay a great one. Look forward to welcoming you back very soon again in future.
Best regards
Collins Chu
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Timonium, MD, USA
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 3, 2013

Great location with clean rooms and friendly, professional staff. We stayed in this hotel in 2005 and it is still as nice as it was then. Staff is very courteous. Daffodils offers an lovely breakfast in a beautiful setting.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cbrady4191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at The Orchard Hotel, responded to this review, June 5, 2013
Well, I guess we’ll settle for “perfect”.... Thank you for your loyalty. We have so many guests just like you that return time and time again. Our entirely team has the chance knowing you well , and treat you like one of the family. We are happy to hear that every visit has been an excellent experience to you, that we are consistently keeping a high stand. On your next visit with us, I hope you had the opportunity to try our Daffodils for Diner other than breakfast. Look forward to seeing you back with us soon.
Regards
Front Office Manager
Collins Chu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, TX
Level 6 Contributor
195 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed May 31, 2013

If you're looking for a good central location in San Francisco, this hotel is a great choice. You are definitely within walking distance to many different neighborhoods like Chinatown, Nob Hill, and Union Square, it's also easy to walk to the financial district, North Beach and the Wharf. Public transportation is also right nearby, including the trollies, BART and Muni.
All of that being said, the hotel is a little gem in the middle of everything. We requested a higher floor to ensure distance from any street noise and we had no problems at all. The curtains really black out the light when you pull them closed, so it's easy to sleep as long as you'd like. The bed is comfortable, the room is a good size, the bathroom is also quite roomy and there are lots of amenities like a mini fridge, writing desk and bar counter. The staff is also very courteous, professional and friendly. From the bell staff, to the front desk to the house keeping crew, you never seem to be an intrusion or inconvenience when asking for directions, change, a shuttle or anything else. They were also very accommodating of our request for no feather pillows due to allergies.
Definitely would stay here again.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank rmcareer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at The Orchard Hotel, responded to this review, June 2, 2013
Thank you for taking the time to share your wonderful experiences during your recent stay at the Orchard hotel. We are pleased to hear that you have enjoyed your stay. San Francisco is such a fabulous city and has so much to offer. Our location as you mentioned in your review is simply unbeatable. We are so centrally located and conveniently accessible to all sort of sightseeing and activities. We are also delighted to hear that you have liked the decor and the quietness of our room, considering they are one of the most important elements of the hotel. We appreciated very much your great comments about our team. Everyone from the Front Desk, Bell/Concierge, Housekeeping and Restaurant severs…. They are truly one of a kind, always sincere, caring and willing to help our guest in any way that we can manage. I will definitely let our team know that their efforts are recognized. Thank you for spreading the word about our hotel and look forward to seeing you again, again and again…
Regards
Collins Chu
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 31, 2013 via mobile

We used a travel agent to book the majority of our accomodation for our trip to the USA but I wasn't keen on the options she provided within our price range in SF so I booked this hotel myself. Although the reviews were good I still wasn't quite sure what to expect but when we got there and checked in, a seamless process, unlike other hotels we stayed at in the USA, and got to our room I was pleased to see it ticked all my boxes. The room was spacious, the beds were comfy, the turndown service with complimentary chocolate was thoughful, the lit up light switches were appreciated as was the complimentary shower cap. This is the only hotel we stayed at in the USA that provided a shower cap. Such an item is standard in the majority of hotels in Australia and NZ. Our room was on the back of the building, quite far from Bush St. We could still hear the cable car zooming up Bush but that was pretty much the only noise we heard throughout the duration of our three night stay. No banging doors, no hearing neighbors talking through paper thin walls. It was awesome! So much so that this hotel has motivated me to finally get a TripAdvisor account so I could write this review. This is a great place to stay in SF. The location is convenient, its right beside the cable car line if you don't fancy walking up Bush, there are a plethora of restaurants and shops nearby and the price is right, particularly by SF standards where prices for accomodation, among most things, seem to be on the high side. Thanks for ending our trip to the USA on a high note, we saved the best to last!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bellababyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at The Orchard Hotel, responded to this review, June 2, 2013
We are thrilled to learn that it was the reviews on TripAdvisor have brought you to the Orchard Hotel, considering there are many of hotels to choose from. Most importantly, all the great comments shared by our guests proved to be honest and true. We are happy that you have enjoyed our quiet, spacious and comfy room and the amenities. I have to also agree, our location really doesn't get any better, the cable car, restaurants, and shops… are right around the corner and BART. Glad to hear you had a great time. Once again, thank you for sharing your experiences on Tri Advisor, and look forward to seeing you back here in the future.
Regards
Collins Chu
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penrith, United Kingdom
Level 2 Contributor
8 reviews
8 hotel reviews
Reviewed May 28, 2013

We have just returned from two stays at the Orchard Hotel (with the Agate Cove Inn, Mendocinno sandwiched in between) and found it to be an excellent base for exploring San Francisco.

The room and bed was very comfortable, good sized bathroom, all usual amenities, nice toiletries, plenty of towels etc. The staff were all very courteous and helpful, some exceptionally so. We found the use of a computer in the reception area very useful as hadn't taken ours with us; you can also print off form it which was ideal for printing off boarding passes at the end of the trip.

Just around the corner is a stop for the cable casr and one block down is Lorie's diner, which we loved and a great place for breakfast, brunch or supper, we loved the whole American diner vibe in there and great food. Only two blocks down from the hotel you are in Union Square. It's also easy walking distance to China Town and to the Ferry Building.

All in all we can highly recommend the Orchard Hotel and would definitely stay there again.

Room Tip: Ask for the type of room location you want. There are ten floors, we stayed on the fourth, then the...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mol_b123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at The Orchard Hotel, responded to this review, May 29, 2013
Thank you so much for the great review. Our location as you mentioned in your review, I agree, simply cannot be beat. Shops, restaurants, sightseeing… all sorts of activities are just minute away from our door. Aside from the location, we believe that we really have a lot to offer our guests, the amenities are unique and well worth the value. However, what makes our hotel so SPECIAL is our staff, they are courteous, knowledgeable, friendly and always ready to provide exceptional services to guests. We are delighted to hear that you have enjoyed your stay and can’t wait to welcome you back the next time you are in town.
Best regards
Collins Chu
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Orchard Hotel

Property: The Orchard Hotel
Address: 665 Bush Street, San Francisco, CA 94108-3510
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in San Francisco
#8 Romantic Hotel in San Francisco
#8 Green Hotel in San Francisco
#11 Business Hotel in San Francisco
#12 Luxury Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Orchard Hotel 4*
Number of rooms: 104
Official Description (provided by the hotel):
Welcome to The Orchard Hotel, where boutique elegance and eco-awareness coexist beautifully. A green hotel near Union Square in downtown San Francisco, California, our luxury boutique hotel offers outstanding service and an incomparable location. From our lovely entryway to our well-equipped meeting space, The Orchard Hotel captures the essence of style in San Francisco. At The Orchard Hotel, our distinctive boutique delivers a mix of classic charm, outstanding service and contemporary panache for both business and pleasure travelers. We are one of San Francisco's greenest hotels and one of the very first to earn the US Green Building Council's (USGBC) LEED-EB(R) (Leadership in Energy & Environmental Design) certification. Additionally, the hotel is recognized as a certified green business by the San Francisco Department of the Environment and proud sister property of California's first LEED-NC(R) certified property - the Orchard Garden Hotel. At The Orchard Hotel, green is a way of life. ... more   less 
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Also Known As:
Orchard San Francisco
Orchard Hotel San Francisco

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