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“Good Location at Fishermans Wharf” 4 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf

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Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf
Ranked #55 of 227 Hotels in San Francisco
Certificate of Excellence
Perth, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good Location at Fishermans Wharf”
4 of 5 bubbles Reviewed December 20, 2013

This hotel was very close to Fishermans Wharf - if your wanting to do an Alcatraz tour then the pier is about 10-15min walk away, but very close to all the restaurants

We also did a hop on hop off tour with Grayline - which was on the corner from the hotel - then buses weren't all that great - it was cold and windy and we sat in the top deck where it was open for photos but after freezing we went downstairs and you couldn't take photos due to the advertising on the outside of the bus

The complimentary breakfast at the hotel was really good! (complimentary)

Beds were reaaaaally comfy - the gym was very basic with only cardio equipment. Hotel was clean, housekeeping staff were really friendly but did find hair stuck to the plug - hot water worked very well

Free wifi worked well

Had 2 free computers to check your emails etc and also print off information - there is also a big selection of touristy brochures

Room didn't have a mini fridge which was a bit of a shame, there is a 24 hr dennys around the corner but wouldn't recommend it - its a bit run down and found a hair in my burger which they obviously didn't charge me for after I told them

Overall it was good for our needs or staying in this area,

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GerryT82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, Front Office Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this review, December 24, 2013
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco GerryT82 and thank you for your feedback from your stay here with us. We are glad that you like our beds and all our staff are friendly to everyone as well. We have also upgraded to have wifi in all our guest rooms as well. Hope to see you again next time when you visit San Francisco again.

Thank you
Holiday Inn Express Fisherman Wharf Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,429 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (384)
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Doylestown, Pennsylvania
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed December 16, 2013

We searched for a hotel that was reasonably priced, had breakfast included, and was in a great location where we didn't have to get in the car to go everywhere. We got a suite which I would recommend for a family of 4 with four suitcases...we needed the space! The breakfast was fine for my family as we are happy with a fast meal with bagels, fruit and oatmeal. They required valet parking at $50 a day, and they were able to bring up our car within minutes of us requesting it. We did need to take a cab to get to the ferry pier and there were cabs at our hotel at all hours. We could walk to Guirdelli Square and Pier 39. I would stay there again!

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank momlovespalmtrees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, Front Office Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this review, December 24, 2013
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco momlovespalmtrees and we are glad that you enjoyed your stay here with us. We do have Suites available for family who need the space. Our valet agents are all efficient and provide the best customer service for our guests as well. We look forward to seeing you next time again when you visit San Francisco.

Thank you
Holiday Inn Express Fisherman Wharf Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed December 4, 2013

Rooms were clean and comfortable. Location great. Walked everywhere. Printer for boarding passes appreciated, staff helpful. Breakfast was OK... quick and convenient. Partnered with full service Holiday Inn a block away for meeting space and restaurant

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SheriSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, Front Office Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this review, December 9, 2013
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco SheriSanDiego. Thank you for your feedback from your stay here with us. We will try our best to improve any way we can to make our guest more comfortable. Hope to see you again next time when you visit San Francisco.

Holiday Inn Express Fisherman Wharf Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Head, South Carolina
Level Contributor
327 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 bubbles Reviewed December 3, 2013

Nice room with plenty of bathroom counter space, a large desk and an easy chair. It got quieter when the kids next door vacated, they weren’t very courteous.

The free breakfast was bad. OK, mediocre at best. The eggs were quite uneatable, as was the sausage. Probably the worst free breakfast I have had in 10 years.

The Wi-Fi was intermittent and required the user to sign on each and every time. It terminated my wife’s connection about every 10 minutes on her Window’s machine. Poor.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank raudetra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, Front Office Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this review, December 9, 2013
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco raudetra and thank you for your feedback. We apologize that you did not enjoy your breakfast while you stayed with us, we will try our best to work on our breakfast. quality and selection. Thank you for letting us about our wifi problem and we will work on it as well.

Holiday Inn Express Fisherman Wharf Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guaynabo, Puerto Rico
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 30, 2013

We were on a road trip on different hotel every night. This was our first time at the Holiday Inn Express properties and we now have new favs! You cannot go wrong. If its an Express hotel, you will be certain of: extra neat, clean rooms and beds, modern decos, updated furniture, included breakfast (with good food and protein, not only breads and sweets). Safe areas too. This one is just two walking blocks away from fisherman's wharf (the happening area). Very safe to walk even at night. They offer booking the airport shuttle for you, safe as well, Lorries. This one has awesome colors too for decos and they had signs that they will be remodeling! And I thought it was perfect and impeccable. So this one is a no brainer, have fun, VERY MUCH recommended!!

Room Tip: Our room had a cable car line that you could hear yet did not bother my sleep. You may want to menti...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank foxy2747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, Front Office Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this review, December 2, 2013
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco foxy2747 and we are glad that our brand become your favorite brand out of all hotels. We thank you for your loyalty with the IHG and you are correct, we are located exactly at Fisherman Wharf so a lot of the sightseeing places are within walking distance. We will be undergoing renovation from Dec 2013 till March 2014 and we would like to invite you back to see our changes and upgrade.

Thank you again and have a nice day
Holiday Inn Express Fisherman Wharf Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 29, 2013

From check in to departure the staff were very helpful. Check in was quick and friendly. The room, clean and convenient but did lack the usual microwave and fridge found in HI Express. That was the only disappointment. Good breakfast and the hotel was very convenient for Pier 39. Being able to print out boarding passes free and free wifi in the rooms was an added bonus.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Norma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, Front Office Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this review, December 2, 2013
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco Norma G and thank you for the great feedback and review on your stay here with us. We are glad that all of our staff are friendly and took good care of you while you were staying here with us. We do have fridges available in our suites or we can bring one to your room with a cost. Thank you for staying with us and using our amenity. Hope to see you again next time when you visit San Francisco again.

Holiday Inn Express Fisherman Wharf San Francisco Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
3 reviews
1 of 5 bubbles Reviewed November 28, 2013

I called to book a 2-night stay with a certificate we purchased at a charity event in Orlando, FL. I had checked online prior to calling to see if rooms were available...and had found availability on several different sites. When I spoke to the manager to book the room, he was so rude and short to me telling me they are "completely booked on all possible dates and he didn't even have to honor the certificate if he didn't want to". I am completely appalled by the way he spoke to me. His tone, rudeness and unwillingness to try to help was completely unacceptable- especially from a manager. I can only imagine how the rest of the staff's customer service skills are if the manager acts this way towards potential guests. We were looking forward to staying there and now going to have to waste our purchase.

Stayed November 2013, traveled as a couple
Helpful?
Thank Niki3446
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, Front Office Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this review, December 2, 2013
Dear Niki 3446, we apologize for the customer service you received while you were trying to use your certificate for your stay. On some days we do have blackout dates depends on the occupancy of the hotel. But we will definitely try our best to work with you to use your certificate and stay with us. Please reach to us at 415-409-4600 and speak to any of our Manager On Duty or Jennifer or if there is a way we can reach you directly, please inform us so we can service you. We look forward to seeing you soon.

Thank you
Holiday Inn Express Fisherman Wharf Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf

Property: Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf
Address: 550 North Point Street, San Francisco, CA 94133-1312
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#55 Romantic Hotel in San Francisco
#57 Family Hotel in San Francisco
#76 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf 3*
Number of rooms: 252
Official Description (provided by the hotel):
Whether for business or leisure, reserve a stay at Holiday Inn Express Hotel & Suites in San Francisco Fisherman s Wharf. At a top option among San Francisco hotels near Fisherman s Wharf, delight in a locale with easy access to attractions including: Pier 39, Ghirardelli Square, Alcatraz and Bay Cruise Ferries while cable cars nearby provide transportation to Union Square, Chinatown and Moscone Convention Center. Experience the Bay City from the comfort of our San Francisco lodging. Enjoy a complimentary continental breakfast at our downtown San Francisco, California hotel before exploring the area. At day s end, retreat to our San Francisco hotel and unwind in a spacious room appointed with our plush Simple Smart Bedding Collection and complimentary Wi-Fi. Upgrade to our San Francisco suites providing wet bars with microwaves and refrigerators. Complimentary amenities include local phone calls, a business center and a fitness center. Travel San Francisco and book your room at Holiday Inn Express Fisherman s Wharf hotel for unrivaled comfort and value. Check our specials for superb savings on San Francisco, California vacations. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites San Francisco Fisherman`s Wharf
Holiday Inn Express San Francisco
Holiday Inn San Francisco
San Francisco Holiday Inn
Holiday Inn Fishermans Wharf
Holiday Inn Express Fishermans Wharf

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