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Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf
Ranked #42 of 230 Hotels in San Francisco
Certificate of Excellence
Reviewed July 26, 2013

OK the rooms are as big as my walk in closet ! The tv was a left over from 1980. And to top it all off I woke up and walked out my door and almost stepped on a 6'5'' bum sleeping at my door! Really!!??? And the front desk was all casual about it! I asked them what if it was a mother with her children and he attacked them? I asked where the BLEEP!!! was the security and how the BLEEP!!! did he make it to the 4th floor and was able to sleep there all night??? RED FLAG!!! HELLO!!!! This place looks great on the web but the money was spent on the lobby and hallways not on the pathetic rooms!!!! I left and went to the Marriott across the street much much better!

Room Tip: Do not book here if you value your safety!!
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  • Stayed: June 2013, traveled on business
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4  Thank chpperk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SFWharf, Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this reviewResponded July 29, 2013

Dear chpperk,

Thank you for taking the time to write a review here on Tripadvisor. We take the security of our hotel very seriously. Please accept our sincerest apologies. We would like to talk to you more about this incident, so at your earliest convenience please call the hotel and ask to speak to the manager on duty.

Best,

Management

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1,134 - 1,140 of 2,634 reviews

Reviewed July 24, 2013

The hotel was located perfectly for what we wanted to see in the city. The bus system and 2 cable car lines are very close by. Breakfast is a very nice bonus, and is a good typical Holiday Inn Express breakfast that we really enjoyed.

  • Stayed: June 2013, traveled with family
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Thank mennoactuary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SFWharf, Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this reviewResponded July 29, 2013

Hi mennoactuary,

Thank you for your feedback. Fisherman's Wharf has so much to offer, we're glad you enjoyed it!

Come back and see us,

Management

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Reviewed July 23, 2013

It's a nice property and located in the middle of the different Warf tourist areas. You can easily walk to the water which is about 3 blocks away. The rooms are nice. I really have a hard time spending $150 to $300 on a room that you're in for around 8 hours with your eyes closed. I am a huge Priceline user and got this on Priceline so it made the price you have to pay to stay at the Warf a little easier to bear :) (about 25% off). It is expensive to stay at the Warf but if you have to/want to this is as inexpensive as you can get. Parking is about $50 but it beats driving in. It has a breakfast that is OK also.

  • Stayed: July 2013, traveled with family
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Thank ddtburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SFWharf, Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this reviewResponded July 29, 2013

Dear ddtburg,

Thank you for taking the time to write a review here on Tripadvisor. Summer in San Francisco, and especially here in Fisherman's Wharf is action packed. Our prices are very competitive, but checking availability on Priceline.com is a good travel tip.

Looking forward to seeing you again,

Management

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Reviewed July 23, 2013

The location is what's special about this hotel. It's only 2 blocks from the shops and restaurants and Fisherman's Wharf, so you can go out and do a lot of stuff there. The room and breakfast was nothing to write home about but we didn't expect much anyway so it was fine.
The valet was nice and there was free wifi at the lobby. All in all, we can recommend this. It's good value for your money.

  • Stayed: June 2013, traveled as a couple
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Thank Max J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SFWharf, Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this reviewResponded July 29, 2013

Hello Max J,

Thank you for your comments. Our location in the heart of San Francisco's world famous Fisherman's Wharf district can't be beat. We are glad to hear that you enjoyed your time with us, and we hope to see you again in the future.

Sincerely,

Management

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Reviewed July 20, 2013

We spent a week at this hotel with our preteen daughter and we all loved this hotel. It is in a fabulous location on the Wharf, very close to most things we needed. There is a fabulous café right next door that has a wonderful breakfast. The rooms were clean and well maintained and all staff we dealt with were very friendly. Within very close proximity (1-2 blocks) there is a Walgreens for any forgotten items...you can also get your Muni passes there. There is a Muni stop right in front of the Walgreens as well.

  • Stayed: June 2013, traveled with family
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2  Thank Aggie93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SFWharf, Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this reviewResponded July 21, 2013

Good Day, We would like to take this opportunity to thank you for choosing to stay with the Holiday Inn fisherman’s Wharf San Francisco, we are pleased to here that we met your every need as we strive to give our guest the home away from home feeling. We appreciate the feed back it’s always good to here what our guest think about us as a hotel and as a team. We are also happy to here that you were able to take full advantage of the local attractions which is always a plus. Once again thank you for choosing us.

Thank you,

Management

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Reviewed July 19, 2013

My husband & I stayed for 1 week from July 6-13 & were very pleased. Martha Flynn, manager, was excellent. Every front desk employee was helpful, friendly & patient. They answered our questions, helped with directions and recommended restaurants & sights. I felt as if I was being well taken care of. The hotel is spotless, beds are comfortable, breakfast is adequate, coffee is good and the location is perfect. We used all public transportation which was easy to access near the hotel. I was able to walk for miles by myself from the hotel & was perfectly safe! We will definitely come back to this hotel again. A special thanks to Martha Flynn & Inga!!

  • Stayed: July 2013, traveled as a couple
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2  Thank Fernanda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SFWharf, Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this reviewResponded July 21, 2013

Good Day, We would like to take this opportunity to thank you for choosing to stay with the Holiday Inn fisherman’s Wharf San Francisco, we are pleased to here that we met your every need as we strive to give our guest the home away from home feeling. We appreciate the feed back it’s always good to here what our guest think about us as a hotel and as a team. We are also happy to here that you were able to take full advantage of the local attractions, tours, and transportation which is always a plus especially because its all so very close. Once again thank you for choosing us.

Thank you,

Management

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Reviewed July 18, 2013

We stayed here for 3 nights. It is in a good location if you want to walk to fishermans wharf. I found the parking to be a bit of a rip off and the staff were not very friendly or helpful at all. The breakfast was nice but what I was very upset about was that the wifi only works in the foyer and also we made a call to Australia from our room .I was told that the call should not cost more than $10 for a minute or so and I got charged $35.They did provide a good buffet breakfast

  • Stayed: June 2013, traveled as a couple
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Thank activeanne684
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, Front Office Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this reviewResponded July 20, 2013

Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco and we apologize for the disappointed stay you had with us. We apologize on behalf on the guest service team about their not friendliness and I am sorry that they were not helpful to you. We will remind and retrain all our staff to be more friendly and helpful. Also, we apologize the lack of knowledge our staff gave you about the phone call charges but Australia is consider a long distance call, that is why it was expensive. Please give us another opportunity to serve you again in the near future when you visit San Francisco and we will make sure you will not be disappointed next time.

Thank you
Holiday Inn Express Management Team

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Additional Information about Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf

Address: 550 North Point Street, San Francisco, CA 94133-1312
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#30 Family Hotel in San Francisco
#55 Romantic Hotel in San Francisco
#76 Business Hotel in San Francisco
Price Range: $165 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf 3*
Number of rooms: 252
Official Description (provided by the hotel):
Whether for business or leisure, reserve a stay at Holiday Inn Express Hotel & Suites in San Francisco Fisherman s Wharf. At a top option among San Francisco hotels near Fisherman s Wharf, delight in a locale with easy access to attractions including: Pier 39, Ghirardelli Square, Alcatraz and Bay Cruise Ferries while cable cars nearby provide transportation to Union Square, Chinatown and Moscone Convention Center. Experience the Bay City from the comfort of our San Francisco lodging. Enjoy a complimentary continental breakfast at our downtown San Francisco, California hotel before exploring the area. At day s end, retreat to our San Francisco hotel and unwind in a spacious room appointed with our plush Simple Smart Bedding Collection and complimentary Wi-Fi. Upgrade to our San Francisco suites providing wet bars with microwaves and refrigerators. Complimentary amenities include local phone calls, a business center and a fitness center. Travel San Francisco and book your room at Holiday Inn Express Fisherman s Wharf hotel for unrivaled comfort and value. Check our specials for superb savings on San Francisco, California vacations. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites San Francisco Fisherman`s Wharf
Holiday Inn Express San Francisco
Holiday Inn San Francisco
San Francisco Holiday Inn
Holiday Inn Fishermans Wharf
Holiday Inn Express Fishermans Wharf

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