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“Great place to stay in Fisherman's Wharf” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf

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Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf
Ranked #54 of 235 Hotels in San Francisco
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
418 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
“Great place to stay in Fisherman's Wharf”
5 of 5 stars Reviewed February 7, 2013

We found the Holiday Inn Express in Fisherman's Wharf to be an excellent value and a great place to stay. The room was very clean which is my #1 priority. The room may not be huge, but you shouldn't be spending alot of time in your room during a vacation anyway. It was certainly large enough for my wife and I. The king bed was comfy. All of the staff were very friendly. The breakfast was more than adequate. The location is amazing.

If you're a Priority Club member, you get a free bottle of water at checkin and also late checkout (14:00) on the last day. Nice touch.

Room Tip: 4th floor, Non-Smoking King was very comfortable and quiet.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JetBlueDriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,308 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (361)
Date | Rating
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English first
Perth, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 5, 2013

Stayed at the hotel for 6 nights and was very impressed. Front desk staff, especially Ady were super friendly and helpful. We booked the basic room and then we realised that they don't have a fridge so I would recommend upgrading if you need one. Rooms are quite spacious and had free cable Internet. Free breaky is a bit hectic but after some cereal, toast and eggs you are ready to start your day! Great location with only a 3 minute walk to Powell -Mason cable car line. Take this line instead of Hyde as loads less people. Get a Muni passport from the kiosk ($28 for a 7 day pass) near the cable car turn around and you are set. Saves you loads of $$ and its $6 each way otherwise! Safeway is two locks away and loads of restaurants close by. Another plug is for Plugz bike hire right next door to the hotel. OMG, I know it sounds strange to ride an electric bike but believe me you will be laughing as you go up the hills to the Golden Gate Bridge while everyone else is puffing. $10 more per day but its so worth it.
You can pay loads more for other hotels in the area but just remember that your going to be spending most of your day out n about. We got a super deal on Webjet and felt like we got our $ worth.
P.s...Quake Super shuttle does door to door from the airport at $17 a head and ask them for a business card for the return which is $13 a person. No mucking about and not loads of stops.

Room Tip: If you need a fridge then go Junior Suite. Our room faced Beach Rd and you can hear general street n...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Candi72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 4, 2013

Me & my husband always try new place to spend our anniversary, 1st time in San Francisco, I booked 3 times and change until I decided to book in Holiday Inn because I trust them & I'm right the place was clean & staff were very helpful, it is near to everything, love to walk & enjoy the Fisherman's wharf, catch the hop on & hop off bus. I always stay in Holiday inn

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank DCgage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 3, 2013

It was my guy and I on a rare trip and he found this room last minute for a great price. We loved the location, walked to Ghirardelli Square, the Wharf, bicycle rentals! Fantastic free breakfast which shocked me because this hotel seems to have a large capacity!

He was terribly unhappy with the comfort of the bed (I give it a mark for uncomfortable but not horrible) and the gunshot-loudness of the toilet flush and bathroom fan (I am always grateful for a bathroom fan, so I'll take it!). My only complaint was the microscopic pillows and television-most name-brand properties have upgraded these items so it was surprising to have a decade-old box TV and tiny, barely there pillows.

The front desk could have been better staffed, we always had to wait , luckily everyone was very nice and knowledgeable . We learned next time we can take a door-to-door shuttle from SFO to the hotel for $15, only a couple dollars more than using the Bart and F-line!

  • Stayed January 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Jenny T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed January 31, 2013

Checked into this property late on a Friday night. Inquired about wi-fi for Priority Club members, and was told that it was available only in the lobby. Haven't stayed anywhere over the past few years (and we travel extensively) that do not provide wi-fi in guestrooms, especially if you're a member of their reward program.

As I went to draw the curtains, I noticed a pair of soiled socks on the floor, that remained there during our three night stay. The first morning, I purposefully left the curtains pulled in order that housekeeping staff may see and remove them, but no such luck.

Positives included the convenient location, knowledgeable front desk staff and bagels, cereal and fresh bananas for breakfast. Cons included the $45 per night parking fee, slow elevators (there are only two), the bed pillows that were either extra firm or so soft that it was as if there wasn't anything under your head, and the interior decor that was either in-your-face as in the common areas and the sleeping room that was drab and in desperate need of an update.

Would I stay there again? Probably not. But for someone looking for a great location at a average hotel, this just may be for you.

Room Tip: An FYI that the majority of rooms face other rooms due to the layout of the hotel.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank awaywego123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this review, February 13, 2013
Dear awaywego123,

Thank you for providing us with a very considerate review and thank you for staying with us. I am happy that you found our location to be convenient for your needs. I am very disappointed to read about your experience with the room accommodations you were allocated and if the Wifi connectivity was also a let down. Your comments will be forwarded to the ownership of the hotel to take into consideration for future upgrades.

Once again, thank you for your stay and I do apologize and regret that this impacted your stay with us.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed January 31, 2013

This Holiday Inn Express coundn't be in a better location for visitors wanting to tour and sight see in the city. Our room was clean and comfortable and the rest of the hotel was too even though it stayed very busy. The front desk staff was very welcoming and helpful. I would stay at this hotel again without question.

Stayed April 2012, traveled as a couple
Helpful?
1 Thank Michael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
Level Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed January 30, 2013

Great location, clean, free hot breakfast, wonderful customer service, what else could you ask for? Sure, the view from our hotel room sucked, but we didn't pay money to go to San Fran to sit in a hotel room. I would stay here again and recommend it to anyone who is making a trip.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Garfieldluvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf

Property: Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf
Address: 550 North Point Street, San Francisco, CA 94133-1312
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#55 Romantic Hotel in San Francisco
#57 Family Hotel in San Francisco
#77 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf 3*
Number of rooms: 252
Official Description (provided by the hotel):
Whether for business or leisure, reserve a stay at Holiday Inn Express Hotel & Suites in San Francisco Fisherman s Wharf. At a top option among San Francisco hotels near Fisherman s Wharf, delight in a locale with easy access to attractions including: Pier 39, Ghirardelli Square, Alcatraz and Bay Cruise Ferries while cable cars nearby provide transportation to Union Square, Chinatown and Moscone Convention Center. Experience the Bay City from the comfort of our San Francisco lodging. Enjoy a complimentary continental breakfast at our downtown San Francisco, California hotel before exploring the area. At day s end, retreat to our San Francisco hotel and unwind in a spacious room appointed with our plush Simple Smart Bedding Collection and complimentary Wi-Fi. Upgrade to our San Francisco suites providing wet bars with microwaves and refrigerators. Complimentary amenities include local phone calls, a business center and a fitness center. Travel San Francisco and book your room at Holiday Inn Express Fisherman s Wharf hotel for unrivaled comfort and value. Check our specials for superb savings on San Francisco, California vacations. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites San Francisco Fisherman`s Wharf
Holiday Inn Express San Francisco
Holiday Inn San Francisco
San Francisco Holiday Inn
Holiday Inn Fishermans Wharf
Holiday Inn Express Fishermans Wharf

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