I was a solo senior female in San Francisco for three weeks and I wanted to see Hearst Castle, Winchester House, Point Lobo State Reserve, Monterey Aquarium, Carmel and Big Sur while I was there. Rick Spears, owner of Blue Heron, put a great 3-day tour package together for me. He was very knowledgeable of the area and a good conversationalist. I am computer illiterate and after I selected the hotels, he went the extra mile to make hotel and admission ticket reservations for me. He waited in the lines at Hearst Castle with me to make sure I got on the right bus, and even went so far as to ask me if I had my pain pills after he learned of my back problem. He carried my luggage into my room both nights and was an excellent dinner companion one night. I toured San Francisco on my own, but he kindly offered suggestions and times needed for the attractions I wanted to see when I sent him my list. That was above and beyond his duty as a guide for another tour. I highly recommend Rick for any tour of the city or surrounding area.