I believe the staff here should be just completely retrained. For a celebrity chef's (Tyler Florence) restaurant our experience was one of the worst we have had in extensive traveling. Tyler needs to go see what is going on here and raise the standards to what I would like to think he intended. A. Arguments with 3 different people over seating- some just between them- not with us. B. undercooked fried chicken : how do you do that? C. Brussel sprouts that were rocks. D. Mashed potatoes so over salted as to be inedible. E. worst of all no captain Morgan for a rum & coke! Management tried to make up for the food part by bringing us substitute dishes we did not want or even eat . It got worse and worse when I tried to pay for what we did try to eat they embarrassed us by not charging us. They wanted us out of there as did we but I paid and tipped our waitress as it really wasn't her fault. Would I go back? Never. Should you go? Maybe after Tyler fixes it - if he even does. Sorry.