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“Fantastic location, beautiful hotel”

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San Francisco Marriott Union Square
Ranked #48 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Orlando, Florida
Level Contributor
400 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
“Fantastic location, beautiful hotel”
Reviewed April 18, 2014 via mobile

We stayed here for 4 nights to celebrate some family birthdays, so we treated ourselves to this Marriott and we loved it. Perfect location, beautiful rooms, and very helpful staff (especially the Concierge, Cathy). The food in the restaurant was excellent (as was the service) and the fitness center was very well equipped. The only thing keeping me from giving it 5 stars was the expense. It's pretty pricy. Ask for a room on the higher floors. We were on 10th floor and road noise carries that high. I would definitely stay here again.

Stayed April 2014, traveled as a couple
Helpful?
Thank TheOranges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (374)
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English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 18, 2014 via mobile

We have stayed 7 nights at this property. Got room on the 24th floor with the bay view. Great location but other than that nothing special. Small room and tiny bathroom. Expensive but you pay for a location - cable cars stop just outside!

Helpful?
Thank Chris_Columb
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Oscar480, General Manager at San Francisco Marriott Union Square, responded to this review, April 21, 2014
Thank you for staying with us for your extended visit to San Francisco. We appreciate the feedback and are glad you found the location to be ideal.

Sincerely,

Oscar R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Turlock, California
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 9, 2014

I have gotten used to staying in small, old smelling rooms anytime I stay in San Francisco. Most of the hotels I've tried have been around for quite awhile. Needless to say, this visit was a nice surprise! Spacious room, clean, newer facility. Very nice location. Short 2 minute walk to Union Square. 3 of us ladies stayed in the room. Plenty of room for us all! Plan on visiting again, soon!

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caroline33197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 7, 2014

The hotel is in a very central area of the city. The staff was very friendly and the room was a great size. The concierge level offerings were better than most Marriott properties I have stayed in recently. The bathroom was a little on the small side, but that's to be expected in the city.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alexanderlosangeles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
120 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed April 3, 2014

We have just had a 2 night stay here and the hotel is great. Our room had a great view of the city and the bay. Our room was spotless and very clean as was the bathroom which had a great shower. The bed was gorgeous, king size and made even more comfortable by the mattress topper. The pillows are fabulous soft and downy.
We had breakfast in the morning in the club lounge on the 28th floor with a spectacular view. There was a good choice of food and it was served by friendly and cheerful staff. You could also go up there for evening drinks and snacks and gaze at the night view of the city. Very relaxing.
The hotel is near union sq and all the shops and stores. It's only a short walk to the cable car to fishermans wharf.
The concierge was very helpful and booked trips for us and recommended places to eat etc. and
the reception staff were also great and very helpful and friendly. The doorman always there to open the door for you with a welcome and a smile.
We had a great stay here and I would highly recommend this hotel.

Room Tip: Ask for a high floor room for better views.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Gilli L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newjersey
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 1, 2014

Stayed in a standard room... 2 nights...2 double beds...high floor! The room was a good size and the beds were comfortable! The service was outstanding... everyone from the door man to the housekeepers.
The location is great to walk around. Starbucks across the street. Shopping all nearby.
Trolley stop very close to the hotel!
Free Wi Fi in the rooms would be nice as it is only available in the lobby. I would have liked the convenience of a mini fridge as well.
Gym on the 7th floor was adequate.
I would recommend this hotel to anyone traveling to San Francisco for a few nights.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank newjerseysunseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly Hills, California
Level Contributor
416 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 815 helpful votes
Reviewed March 28, 2014

This Marriott is really a lovely place to stay! I booked the junior suite and was upgraded to a full suite (the "Nob Hill" suites are corner one bedroom suites only upgraded as the hotel does not sell these suites!

I lived the service and location as well! The hotel is more modern than most of San Fran's and more of a modern lobby, etc. rather than a grand hotel, which are abundant in San Fran!! Very lovely suite - enjoy the video!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveler4k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Francisco Marriott Union Square

Property: San Francisco Marriott Union Square
Address: 480 Sutter Street, San Francisco, CA 94108-3901 (Formerly Hotel 480)
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#12 Green Hotel in San Francisco
#22 Business Hotel in San Francisco
#27 Luxury Hotel in San Francisco
#37 Family Hotel in San Francisco
#43 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — San Francisco Marriott Union Square 4*
Number of rooms: 400
Official Description (provided by the hotel):
The San Francisco Marriott Union Square hotel offers a prime location with San Francisco's most vibrant address. Hop aboard a cable car or enjoy Union Square shopping just steps from the hotel. Also near popular Nob Hill and Chinatown, the San Francisco Marriott Union Square is an excellent choice for hosting meetings and events. ... more   less 
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Also Known As:
San Francisco Marriott Union Square Hotel San Francisco
Marriott San Francisco
Crowne Plaza Union Square

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