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“Very nice hotel close to union square”

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San Francisco Marriott Union Square
Ranked #48 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Miami, Florida
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Very nice hotel close to union square”
Reviewed July 28, 2013

This is a very nice hotel located in the business district one block from union square. The hotel is also next to the cable cars so it's easy to hop on and just a short 5 minute walk to china town. The rooms were very nice, the staff was very helpfull and close to many good resturants. The only thing that could be better is that you have to pay 12.95 a day for wifi in your room and you have to pay to use the business center. In this day of everyone having a tablet computer and needing to access the internet it should be free.

  • Stayed July 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank james h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (374)
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English first
Pawnee, Illinois
Level Contributor
3 reviews
Reviewed July 26, 2013

We booked here for a 3 day family vacation due to its central location to the city. Impressed from the moment we arrived. Staff was friendly and helpful. Rooms were updated and roomy.Views of the city were fantastic. Steps from a cable car line and Union Square. Very happy with our choice of hotels.

  • Stayed July 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Brad L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 19, 2013 via mobile

My husband & 2 teenagers stayed here for 3 days. The location was just off Union Square on the north side right on Powell. This was nice so that we could hop right on the cable car. There was Lori's Diner on one corner and a Walgreens on the other. This appealed to our Midwest sensibilities when it came to food. Chinatown was an easy walk, too. The hotel staff was awesome. The rooms were ample & very current in design. Beds were soft. We were on the opposite side from Powell, so our noise was fine. Will definitely stay here again

  • Stayed June 2013
    • Value
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Helpful?
1 Thank dizholt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 19, 2013

This is the 3rd time I have stayed at the San Francisco Marriott Union Square. All tree trips were for business, although I believe this would be a great place to talk the family. The location is outstanding, the food and staff are great.... the rooms are comfortable and clean... not sure what else you need!? Of course the prices are high and the parking is too expensive... but hey, it's San Francisco.

  • Stayed July 2013, traveled on business
    • Value
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Helpful?
Thank AlexSheri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Bend, Indiana
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 17, 2013

Not much to add to the raves already written about the location -- just a few steps from all of the great shopping around Union Square (Neiman-Marcus, Gump's, Brooks Brothers and all the rest) and right on the cable car line. The hotel itself is very comfortable -- our standard room had space for two double beds and a rollaway and was nicely outfitted and relatively quiet. If you qualify for the free lounge breakfast, it's outstanding. Pleasant and prompt service from all of the staff. Right across the street from Sears Fine Foods and Lori's Diner, both of which we recommend.

Room Tip: Although the high floors have the great skyline and bay views, the lower floors give you an interest...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FamilyTraveler1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, CA
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 16, 2013

Stayed there for 2 nights on a weekend trip from LA. The room was on the 10th floor in the corner so it was more spacious than I anticipated from what I read about other SF hotels when I was doing my research. Most of those complained of cramped rooms or hard to navigate bathrooms. No such problems here. The room was clean and the bed was super comfy. Another common complaint I read about SF hotels was street noise. Again, not an issue here. It was very quiet and peaceful. Lastly, the staff was very friendly and helpful.

I really liked the location of the hotel! Starbucks was right across the street and there's lots of stores and places to walk around to shop or look at (Westfield mall, Chinatown, cable car, etc.)

Overall, I enjoyed the stay and would definitely stay again!

  • Stayed July 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank syc81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed July 13, 2013

Stayed here for 1 night at the end of my trip to the US.

Overall there is nothing ‘special’ about the hotel and neither is there anything wrong with it. It’s just a standard business type hotel in the heart of Union Sq.

Upon checking in, I was swiftly given a room - it was fine, a bit on the smaller side but smelt of dampness (as if no one had been in there for sometime). Sitting at the desk (for about 10 mins at the most) I felt as if something had bitten me on my leg. I contacted front desk and was promptly called by the Duty manager who very kindly upgraded me to their junior suite at no extra charge. This room, as you would expect was much bigger, with a good size bathroom (slightly dated in design) with nice fluffy towels.

I was also offered a complimentary adaptor to fit my UK iPhone Charger. Wifi connection (which costs $12.95 for 24hrs) was also very good.

Its location is great, especially if you want to go shopping (just like I did!). There is a UGG store in front of the hotel and Union Sq is just one block away (5 min walk).

I didn’t have breakfast or dinner at the hotel so cannot comment.

If you want to be in the centre of Union Sq in a clean and secure property I would recommend the Marriot.

  • Stayed July 2013, traveled solo
    • Value
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Helpful?
3 Thank lil_punjabi_angel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Francisco Marriott Union Square

Property: San Francisco Marriott Union Square
Address: 480 Sutter Street, San Francisco, CA 94108-3901 (Formerly Hotel 480)
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#12 Green Hotel in San Francisco
#22 Business Hotel in San Francisco
#27 Luxury Hotel in San Francisco
#37 Family Hotel in San Francisco
#43 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — San Francisco Marriott Union Square 4*
Number of rooms: 400
Official Description (provided by the hotel):
The San Francisco Marriott Union Square hotel offers a prime location with San Francisco's most vibrant address. Hop aboard a cable car or enjoy Union Square shopping just steps from the hotel. Also near popular Nob Hill and Chinatown, the San Francisco Marriott Union Square is an excellent choice for hosting meetings and events. ... more   less 
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Also Known As:
San Francisco Marriott Union Square Hotel San Francisco
Marriott San Francisco
Crowne Plaza Union Square

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