We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (775)
Filter reviews
775 results
Traveler rating
619
112
21
12
11
Traveler type
Time of year
LanguageAll languages
More languages
619
112
21
12
11
Show reviews that mention
All reviewshouse carfull kitchenfire pitwasher and dryertwo bedroom apartmentthree bedroombay viewghirardelli chocolate factorycar servicefisherman's wharfcadillac escaladegary dankowine and cheeseliving areacontinental breakfastsf bayfamily vacation
Filter
Updating list...
140 - 145 of 775 reviews
Reviewed September 26, 2016

We had the opportunity to stay here in October 2013 and it was exquisite!!! (Finally getting around to reviewing).

This is actually a residence, fractional ownership property. We don't own here, but we stayed in one of the 3 bedroom units for 2 nights/3 days. When we booked a concierge contacted us and was our personal concierge for the entire stay. He asked us what we would like to have our fridge stocked with and then personally went shopping for us. WOW! That is completely unexpected and the ultimate level of customer service!

The property is beautiful and in the perfect location. Close to Fisherman's Wharf but not too close to be embedded with the tourist crowd. Right on the water and an easy walk through the Marina District to the Presidio, Cow Hollow, Crissy Park or Palace of the Fine Arts. Ghiradelli Square is attached to the property and a perfect spot to spend a day and relax, with anything chocolate. A terrace to die for. So relaxing, overlooking San Francisco Bay, and watching the sun rise and set by a large fire place.

OK, it is expensive, but completely worth it. The service your receive, the quality of the suites, the location, and the property, this was one of the best properties we have ever stayed at.

Thank you for a great stay, we thoroughly enjoyed it, and felt like we were at home.

Stayed: October 2015
Thank Aaron P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this reviewResponded September 27, 2016

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you had such a tremendous visit and enjoyed great service. As you mentioned, our location at historic Ghirardelli Square makes us the perfect spot from which to explore the City. Thanks again for your kind words and we hope to welcome you again in the near future.
Sincerely,
Lucas Schumacher
lucas.schumacher@fairmont.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2016

We traveled with 3 generations. The property was perfect for all of us. We enjoyed Nice bay view from the room and also good atmosphere at fire pit on lanai. Kids also enjoyed a safe fireplace. Breakfast buffet was easy to get us going in the morning and tasty too.

  • Stayed: September 2016, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank yukoo370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this reviewResponded September 27, 2016

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you and your family had such a nice visit and found the property so well-suited to your needs. Thanks again for your kind words and we hope to welcome you again in the near future.
Sincerely,
Lucas Schumacher
lucas.schumacher@fairmont.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2016

I've had a hard time finding somewhere to stay while in San Francisco that I'm excited to book back at and finally have found that in the Fairmont Ghirardelli. The room was absolutely stunning, modern, and clean. Great location close to fisherman's wharf and marina. Will be back!

  • Stayed: September 2016, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank sajw86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this reviewResponded September 20, 2016

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you and your family had such a nice visit and found the property so well-suited to your needs. Thanks again for your kind words and we hope to welcome you again in the near future.
Sincerely,
Lucas Schumacher
lucas.schumacher@fairmont.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2016

Traveling with my family I am always on the lookout for SPACE and this property is exceptional in this regard. Rather than booking one or two hotel rooms, or even a suite at another hotel, here we had the equivalent of a 2 bedroom modern luxury apartment! Before our trip I read the reviews here and noted that some guests were critical of the wear and tear in some of the units. I can say that the only issue we had was one of the headboards was clearly damaged. When I brought this up to the front desk I was informed that the property was upgrading to new headboards in all the rooms this week.

  • Stayed: September 2016, traveled with family
    • Location
    • Rooms
    • Service
Thank PartridgeSheri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this reviewResponded September 13, 2016

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you and your family had such a nice visit and found the property so well-suited to your needs. Thanks again for your kind words and we hope to welcome you and your family again in the near future.
Sincerely,
Lucas Schumacher
lucas.schumacher@fairmont.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2016 via mobile

Stayed at Fairmont Ghiridelli for the Labor Day weekend. The hotel is lovely, a. Great location and has amazing views. The town call is very convenient and will drop you off within the city. Our 2 bedroom had beautiful bay views. Very friendly staff. Perfect in every way!

Stayed: September 2016
Thank 68Z28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this reviewResponded September 7, 2016

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you and your family had such a nice visit and found the property so well-located. Our location at historic Ghirardelli Square makes us the perfect place from which to explore the city. Thanks again for your kind words and we hope to welcome you and your family again in the near future.
Sincerely,
Lucas Schumacher
lucas.schumacher@fairmont.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews