Great location, top-notch concierge staff. The driver service was great - took us all over the city. We did have a problem with our room upon arrival but the Rooms Manager took care of it and provided great recovery for us. We experienced a fire alarm one night and the evacuation was efficient and professional - gave us confidence in the hotel staff around safety.
We delivered food in to our room from a neighboring pub on 2 nights - great quality, easy delivery. Concierge lounge area had a nice breakfast. Afternoon wine and cheese was a little sub-par for the level of hotel, but satisfactory. (Little variety)
We used the hotels bikes one afternoon to bike to the Golden Gate bridge - wonderful!
Overall - simply outstanding for our family.More
- Room Service