We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“the best choice in SF for families”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Fairmont Heritage Place, Ghirardelli Square
Ranked #36 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Panama City, Panama
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“the best choice in SF for families”
Reviewed March 10, 2014

my family and I just returned from vacationing in California. our last stop was SF. we could not have picked a better option for a hotel. everything from the service to the staff was above excelent. Worth every penny. the interaction with ghirardelli sq. is simply amazing. the service is 24 hrs of anything you need. it feels like home.
Jonathan M

Room Tip: rooms facing the mustard terrace or room 116 that has a huge private terrace
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

664 reviews from our community

Traveler rating
    536
    93
    18
    9
    8
See reviews for
359
159
6
32
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Raleigh
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 4, 2014

My husband and I planned a destination wedding and wanted it in San Francisco. My Mom and sister were attending as well as his parents, sister and nephew, among others. We wanted a hotel that would comfortably accommodate us and this was just perfect! First of all, the location at Fishermen's Wharf is fantastic, but the hotel is the star. It is the site of the original Ghirardelli Chocolate Factory so it is loaded with historical artifacts and interiors. We reserved two 2-bedroom condos for the 8 of us, 4 in each condo. Each condo had two separate bedrooms with baths, a large fully stocked kitchen, dining room, living room with fireplace, iPad, washer/dryer, etc. etc. It is only a few steps to the shops and restaurants of Ghirardelli Square and 5-10 minutes walk from everything in the Fishermen's Wharf area. Continental breakfast and wine tastings are every morning and afternoon. However, as much as we loved everything about the hotel, we thought the staff was the friendliest and most accommodating of any hotel we have stayed in. They always greeted everyone and went out of their way to make our stay comfortable and fun. Staff members we had not met even congratulated us on our marriage which was amazing! You cannot go wrong at this hotel!

Room Tip: All are good choices.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jack F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 4, 2014

We stayed at this apartment hotel inFebruary , 6 in our party .We took advantage of the 4 for 3 nights offer as although the adults were only able to stay for 3 nights the youngsters stayed on the extra night .
We did not use the kitchen to its full advantage , but had we done so it was well equipped and very clean . There was even a first aid kit under the sink and cling film , foil etc , a thoughtful idea as this was the third location on route home from Hawaii and the most equipped kitchen in 3 rentals.
The staff were knowledgeable, obliging and endlessly patient with 2 youths in our party who quizzed them constantly about nightclubs!
All the front of house staff were great and the use of the hotel car was an added bonus as we didn't rent a car at this stage of our trip.
Wish we could have stayed longer to explore the area more and taken advantage of the fire pits in warmer weather .! Would recommend this hotel however for comfort , cleanliness , location etc .One criticism ; the breakfasts were uninspiring , as vegetarians we could not eat any of the hot food and food was slow to be replenished even at the start of breakfast service . The bagels I was told by my family were stale each morning .Breakfast and cheese/ wine tasting ( we tried this once)n could be improved . But otherwise a great stay.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharmelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulverston
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 1, 2014

This is an exceptional hotel in a wonderful city. We visited San Francisco and stayed here for a week to celebrate my mother's 80th birthday. The common rooms of the hotel are elegant and sophisticated, dark woods and fresh flowers make an excellent first impression that is carried though the rest of the stay.

The two-bedroom apartment we booked was wonderful, clean and spacious and superbly equipped. It's nice to stay in an apartment in a good kitchen including Wolf and Sub-Zero appliances, even if we only used it to prepare the occasional light meal. The beds were large and comfortable and the bedrooms both had black-out blinds. The nightly turndown service always left Ghiradelli chocolates on the beds (two people in a four person apartment? Extra chocolates every night!) and the morning paper was always waiting for us when we got up. The sitting ear has a large screen TV, excellent sound system and even a real fire - wonderful for sitting by.

The real highlight of our stay was the care and attentiveness of the staff. Nothing was too much trouble for them and they were always polite and cheerful. The hotel has several BMW bicycles available for guests to use and there are suitable bike paths all 'round the San Francisco area. The Golden Gate Bridge is within riding range if you fancy the exercise.

One of the best perks, however, is the house car. This is a complimentary, chauffeur-driven car available to guests on a first-come, first served basis. The car will take you most places in the city and pick you up again - just phone reception to ask if it's available. This made places like Union Square easily accessible.

The hotel overlooks Ghiradelli Square and the balconies have wonderful views out over the bay, including the Golden Gate and Alcatraz island. During they day they make wonderful sun traps and at night there are large braziers and provided some welcome warmth.

Room Tip: Rooms overlooking the street excellent value, there was very little traffic noise on the second floo...
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 28, 2014

Wow - what a fab hotel. Situated in Ghiradelli Square with a few cool restaurants and an ice cream parlour/chocolate shop! View of the GG Bridge and Alacatraz from our room and a short stroll away from Fishermans Wharf and all of its shops and restaurants.
Our room was fantastic, felt like a luxury hotel room but was fitted with a fully equipped kitchen which was great for a night when we just wanted to chill and watch TV. The staff are amazing - so helpful. They recommended a fab restaurant for us on our last night and drove us there ( and picked us up )in the complimentary shuttle car! They have complimentary wine and cheese in the bar every afternoon and a complimentary breakfast. We loved it - we would most definately recommend and stay again. Thank you for helping to make our honeymoon so special

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank louise t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 1, 2014

This is a few months late ....but I wanted to "pay back" all of the great reviews on TA that led me to this gem! My family of 5 spent a long weekend here (my kids first visit to SF) - we stayed in a 2 bedroom apt - which is much more comfortable than 2 adjoining hotel rooms! And what a beautiful apartment it was - complete with top of the line kitchen appliances! And a fabulous view of the Bay and Alcatraz!!! (worth the extra money!!)
Although I was hesitant about the location (having always stayed around Union Square when traveling without kids) - it ended up being one of the many great things about the place! Not many hills to walk up; close to the cable cars for when we wanted to go "up hill" - and the car could pick us up later!!; we took advantage of the bicycles and had a wonderful - easy bike ride across the Golden Gate Bridge; and within walking distance to the "kid friendly" things to do on Fisherman's Wharf; and even close to "In and Out Burger" which is always high on my children's to do list when we travel out west :) Did I mention the Ghirardelli chocolates that were always available? (the kids won't let me forget that!)

The breakfast buffet was fabulous! The staff was lovely! The common areas were beautiful!! ...
I could go on forever!
Fantastic place --
I just love the Fairmont properties!!!

Stayed November 2013, traveled with family
Helpful?
8 Thank mommd23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 29, 2014

The Fairmont Heritage Place, Ghirardelli Square is one of the best place i was with my family first the way you are welcome at your arrival provide you with a good test concerning the rest of the stay,
We took a 2 bed rooms aprt as we were a party of 5, better than at home the furniture and all the details in the room as a wine chiller,the fire place, Ipad to surf on the net and all the rest are great and very much appreciated,
The best was when we request a movie they also provide us with popcorn bag for the children.so nice
The location is the best in town you can walk to the pier, and the famous chocolate factory shops is near by under the hotel.
A place to recommend to stay if you want to have a super personal services and especilay if you are coming with family

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Avi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Francisco hotels
Fisherman’s Wharf
Argonaut Hotel, A Noble House Hotel
Fisherman’s Wharf
Courtyard San Francisco Fisherman's Wharf
Fisherman’s Wharf
San Francisco Marriott Fisherman's Wharf
Show Prices
Show Prices
Show Prices
Fisherman’s Wharf
Hotel Zephyr
Hotel Zephyr
#45 of 228 in San Francisco
1,990 reviews
Fisherman’s Wharf
Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf
Fisherman’s Wharf
Hotel Zoe San Francisco
Hotel Zoe San Francisco
#65 of 228 in San Francisco
4,081 reviews
Show Prices
Show Prices
Show Prices

Been to Fairmont Heritage Place, Ghirardelli Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairmont Heritage Place, Ghirardelli Square

Property: Fairmont Heritage Place, Ghirardelli Square
Address: 900 North Point Street, Suite D100, San Francisco, CA 94109-1192
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in San Francisco
#14 Romantic Hotel in San Francisco
#24 Luxury Hotel in San Francisco
#28 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
Number of rooms: 22
Official Description (provided by the hotel):
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Hotwire, TripOnline SA, Orbitz, Fairmont Hotels, Priceline, Ctrip TA, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Fairmont Heritage Place, Ghirardelli Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing