We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“water, chocolate, sun and friends a perfect break” 5 of 5 stars
Review of Fairmont Heritage Place, Ghirardelli Square

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Fairmont Heritage Place, Ghirardelli Square
5.0 of 5 Hotel   |   900 North Point Street, Suite D100, San Francisco, CA 94109 (Fisherman’s Wharf)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
4th Night Free
Ranked #43 of 233 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Calgary Canada
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“water, chocolate, sun and friends a perfect break”
5 of 5 stars Reviewed September 24, 2013

Years ago when they were converting this to a hotel, I always wondered how it would turn out. The answer is; great. WIth a lovely decor, great outdoor patios to sip a glass of wine, awesome views, easy access to long walking trails and nice breakfasts.
We loved the sunset by the fireplace while looking out at the ocean. The car service is perfect for drop offs to restaurants and easy to get a taxi back.
....and of course the comfort of knowing chocolate could be found in countless combos just a few steps away.
You are close to everything in the core with a calm and gentle atmosphere to come home to.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Kathytogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

599 reviews from our community

Traveler rating
    481
    86
    17
    8
    7
See reviews for
320
148
6
31
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 18, 2013 via mobile

I've had the occasion to stay at this fabulous hotel located right injured Valley Square in San Francisco the hotel is very very old but holds a lot of historic history the rooms are spacious and confortable and the service is Impeccable the restaurant on the top floor is all luxury and the upstairs bar is a great place to meet clients after dinner not far from napa valley and wineries your treated like a king upon check in

  • Stayed October 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Smwracer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 17, 2013

Our favourite hotel in a 3 week Californian tour! That said, its more like serviced appartments with a concierge service than a true hotel experience. We booked an exquisite two bedroom appartment with views directly over the Bay and out to Alcatraz. The appartment was expensively furnished and extensively equipped, with kitchen and washing facilities - ideal for a family stay in San Francisco. The staff were super-helpful, booking us tickets for Alcatraz and the Giants, and generally looking after us really well. Location is also great, directly above Ghiradelli Square. There's no hotel restaurant - though breakfast is served in the lounge - but with so many restaurants and cafes right in the neighbourhood, it hardly matters. This appartment-hotel is a great set-up. Reccommended for the discerning traveller.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank londontraveller655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 12, 2013

Fantastic hotel. Amazing views over San Francisco Bay and Alcatraz. Staff were very friendly and couldn't do enough to help. Apartment had everything we needed, beautifully furnished and comfortable.

Ghirardelli Square area is lovely and very convenient for Cable Cars, Trams and walking about.

Would definitely staff here again.

Room Tip: We booked a Bay View room. Best views of Bay from top floor (4th).
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank JonesJ63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed September 10, 2013

The Fairmont Heritage Place is located near the "touristy" area of San Francisco, which was great for us since we were tourists! The front door staff was very friendly and helpful. The concierges were inconsistent. Clay Kubata was wonderful helping me make restaurant reservations, but another young woman concierge said she would help us plan our trip to Sonoma, but she never followed through. The rooms are large and have very nice kitchen facilities. This is good for families, but my husband and I were there by ourselves and felt the hotel was too family-oriented for what we wanted. There was the sound of small children running through the hallways early in the morning. Another negative about this hotel is that it does not have a restaurant. They do serve a continental breakfast in the lounge area each morning, but it was very basic and not that nice. I would only recommend staying at this hotel if you plan on using the kitchen facilities in the rooms. Also, don't stay here if you like rooms on upper floors. It's only two or three stories high.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank travelbug90587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 10, 2013

Probably best place for hotel in San Francisco. It lies right accros the bay from Alcatraz, you can see Golden Gate from certain rooms and piers are in walkable distance. We were accomodated in suite which was room big enough for 4 adults (and probably even a bit more).
Couple things bothered me; as it is Fairmont I would not expect to hear from housekeeping that they have to clean your room now because in 10 minutes their shift is over. Also, breakfasts are made only from fruit, coffee and biscuits (this was probably the main weakness of the hotel). Even though it is part of Ghirardelli Square, hotel itself does not have own restaurant.

Room Tip: You can choose rooms overlooking bay- I strongly recommend that!
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank jiri007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 7, 2013 via mobile

We stayed in room 314 for five nights, and the entire experience was sublime.
From the moment we entered the hotel until we left, we were thrilled with every aspect.
Our room overlooked the bay, with views of Alcatraz and the Golden Gate bridge.
The room itself was magnificent, with an incredibly comfortable bed.
The facilities in the room were also excellent, with kitchen, washing machine, dryer, iron, toiletries, and enormous TV in lounge and smaller one in bedroom.
The provision of a house car for guests on a first come first served basis was added bonus.
And every staff member we dealt with were pleasant, professional and helpful.
Lovely touch by hotel were cupcakes to celebrate my husband's 60th.
Only complaint (being picky) could have done with better water pressure in shower.
Would highly, highly recommend this hotel.

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank NolaJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Francisco hotels
Fisherman’s Wharf
Argonaut Hotel, A Noble House Hotel
Fisherman’s Wharf
Courtyard San Francisco Fisherman's Wharf
Courtyard San Francisco Fisherma...
#51 of 233 in San Francisco
4.0 of 5 stars 913 reviews
Fisherman’s Wharf
BEST WESTERN PLUS The Tuscan
BEST WESTERN PLUS The Tuscan
#28 of 233 in San Francisco
4.5 of 5 stars 3,733 reviews
Show Prices
Show Prices
Show Prices
Fisherman’s Wharf
Hyatt Centric Fisherman's Wharf San Francisco
Hyatt Centric Fisherman's Wharf ...
#53 of 233 in San Francisco
4.0 of 5 stars 505 reviews
Fisherman’s Wharf
Hotel Zephyr
Hotel Zephyr
#48 of 233 in San Francisco
4.0 of 5 stars 1,113 reviews
Fisherman’s Wharf
San Francisco Marriott Fisherman's Wharf
Show Prices
Show Prices
Show Prices

Been to Fairmont Heritage Place, Ghirardelli Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairmont Heritage Place, Ghirardelli Square

Property: Fairmont Heritage Place, Ghirardelli Square
Address: 900 North Point Street, Suite D100, San Francisco, CA 94109
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in San Francisco
#14 Romantic Hotel in San Francisco
#26 Luxury Hotel in San Francisco
#32 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
Number of rooms: 22
Official Description (provided by the hotel):
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Fairmont Hotels, Travelocity, Cheap Tickets, Priceline, TripOnline SA, Odigeo and Jetsetter so you can book your Fairmont Heritage Place, Ghirardelli Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing