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“Great hotel in San Francisco right on the Square”

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Fairmont Heritage Place, Ghirardelli Square
Ranked #36 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel in San Francisco right on the Square”
Reviewed September 18, 2013 via mobile

I've had the occasion to stay at this fabulous hotel located right injured Valley Square in San Francisco the hotel is very very old but holds a lot of historic history the rooms are spacious and confortable and the service is Impeccable the restaurant on the top floor is all luxury and the upstairs bar is a great place to meet clients after dinner not far from napa valley and wineries your treated like a king upon check in

  • Stayed October 2012
    • Value
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Helpful?
Thank Smwracer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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664 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
London, United Kingdom
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 17, 2013

Our favourite hotel in a 3 week Californian tour! That said, its more like serviced appartments with a concierge service than a true hotel experience. We booked an exquisite two bedroom appartment with views directly over the Bay and out to Alcatraz. The appartment was expensively furnished and extensively equipped, with kitchen and washing facilities - ideal for a family stay in San Francisco. The staff were super-helpful, booking us tickets for Alcatraz and the Giants, and generally looking after us really well. Location is also great, directly above Ghiradelli Square. There's no hotel restaurant - though breakfast is served in the lounge - but with so many restaurants and cafes right in the neighbourhood, it hardly matters. This appartment-hotel is a great set-up. Reccommended for the discerning traveller.

  • Stayed August 2013, traveled with family
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Helpful?
5 Thank londontraveller655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 12, 2013

Fantastic hotel. Amazing views over San Francisco Bay and Alcatraz. Staff were very friendly and couldn't do enough to help. Apartment had everything we needed, beautifully furnished and comfortable.

Ghirardelli Square area is lovely and very convenient for Cable Cars, Trams and walking about.

Would definitely staff here again.

Room Tip: We booked a Bay View room. Best views of Bay from top floor (4th).
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  • Stayed September 2013, traveled as a couple
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Helpful?
3 Thank JonesJ63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 10, 2013

The Fairmont Heritage Place is located near the "touristy" area of San Francisco, which was great for us since we were tourists! The front door staff was very friendly and helpful. The concierges were inconsistent. Clay Kubata was wonderful helping me make restaurant reservations, but another young woman concierge said she would help us plan our trip to Sonoma, but she never followed through. The rooms are large and have very nice kitchen facilities. This is good for families, but my husband and I were there by ourselves and felt the hotel was too family-oriented for what we wanted. There was the sound of small children running through the hallways early in the morning. Another negative about this hotel is that it does not have a restaurant. They do serve a continental breakfast in the lounge area each morning, but it was very basic and not that nice. I would only recommend staying at this hotel if you plan on using the kitchen facilities in the rooms. Also, don't stay here if you like rooms on upper floors. It's only two or three stories high.

  • Stayed August 2013, traveled with family
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Helpful?
2 Thank travelbug90587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 10, 2013

Probably best place for hotel in San Francisco. It lies right accros the bay from Alcatraz, you can see Golden Gate from certain rooms and piers are in walkable distance. We were accomodated in suite which was room big enough for 4 adults (and probably even a bit more).
Couple things bothered me; as it is Fairmont I would not expect to hear from housekeeping that they have to clean your room now because in 10 minutes their shift is over. Also, breakfasts are made only from fruit, coffee and biscuits (this was probably the main weakness of the hotel). Even though it is part of Ghirardelli Square, hotel itself does not have own restaurant.

Room Tip: You can choose rooms overlooking bay- I strongly recommend that!
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  • Stayed August 2013, traveled with family
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Helpful?
3 Thank jiri007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 7, 2013 via mobile

We stayed in room 314 for five nights, and the entire experience was sublime.
From the moment we entered the hotel until we left, we were thrilled with every aspect.
Our room overlooked the bay, with views of Alcatraz and the Golden Gate bridge.
The room itself was magnificent, with an incredibly comfortable bed.
The facilities in the room were also excellent, with kitchen, washing machine, dryer, iron, toiletries, and enormous TV in lounge and smaller one in bedroom.
The provision of a house car for guests on a first come first served basis was added bonus.
And every staff member we dealt with were pleasant, professional and helpful.
Lovely touch by hotel were cupcakes to celebrate my husband's 60th.
Only complaint (being picky) could have done with better water pressure in shower.
Would highly, highly recommend this hotel.

  • Stayed August 2013
    • Value
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Helpful?
1 Thank NolaJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 3, 2013

Absolutely the BEST place to stay in SF!! 5 star+++++

We have stayed at all the top hotels in the last 10 years since we are there 3 to 4 x per year. Hotel Drisco, also Excellent; Four Seasons, excellent; Ritz Carlton, real nice; Mandarin Oriental, nice; Omni, average; Argonaut, ok but not in top 15. But none compare to Heritage Place

Heritage Place we have now been to 4 times and it is hands above all the others in many aspects. Even more so if you have family on the trip. The two bedroom apts are the best. The second floor baloney overlooking SF bay is a great place to sit and read or just watch the bay.

Serive is outstanding and they meet your every need.

Room Tip: there are NO bad rooms, but south side is the best.
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  • Stayed March 2013, traveled with family
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Helpful?
1 Thank Gerald L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Heritage Place, Ghirardelli Square

Property: Fairmont Heritage Place, Ghirardelli Square
Address: 900 North Point Street, Suite D100, San Francisco, CA 94109-1192
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in San Francisco
#14 Romantic Hotel in San Francisco
#24 Luxury Hotel in San Francisco
#28 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
Number of rooms: 22
Official Description (provided by the hotel):
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect. ... more   less 
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Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco

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