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“You get what you pay for!” 5 of 5 stars
Review of Fairmont Heritage Place, Ghirardelli Square

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Fairmont Heritage Place, Ghirardelli Square
Ranked #44 of 233 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Novato, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“You get what you pay for!”
5 of 5 stars Reviewed January 12, 2013

I felt like a king staying at this establishment. The service was great, the room was great. I have never had a bad experience at any Fairmont location. I am lost for words as i cant find anything i didnt like about this hotel. I will definetly make this my "go to" hotel when im in SF. Keep up the great work and i will see you in March!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank BenJ1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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600 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
California
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed January 11, 2013

Even with the old world and everything, the property is not worth 1000/night/two bedroom.

So if you really like the location, to go the next door Kimberly hotel, that's better and much cheaper (1/3).

The service and all are good like any 5 star hotels. Breaksfast, wine and cheess receipton are nothing to get excited about.

Room Tip: ocean view costs 100 more
See more room tips
  • Stayed December 2012, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Helpful?
9 Thank MdMontaigne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
99 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed December 30, 2012

We stayed at the Fairmont Ghiardelli Square over Christmas with our children. The location of the hotel was suburb. Right near the wharf with plenty to do in the area. The service at the hotel was very attentive, and the hotel car service was a huge help. The concierge recommended a few restaurants for our family, none of which we liked, unfortunately. One of the restaurants, in fact, was an upscale Chinese restaurant, pre-fix, and not at ALL a place for children. My kids are foodies and very well behaved, however, I think the concierge should always take into account the needs of the family, which was certainly not the case for us. Our room was disappointingly dirty, with hair in the bathroom and on the shower walls.....ugh. The wallpaper was also peeling off the walls in the bathroom. For $800/night, I was definitely disappointed. The breakfast in the morning was plentiful, although the area you ate in was also dirty. There was food and crumbs everywhere. Our family travels often, both luxury and for travel hockey. I have stayed at very upscale resorts, and Hapmton Inns for travel hockey. This was definitely not a 5 star property in my eyes. Location: great. Everything else: fair.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
9 Thank spin4lyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Covington, Louisiana
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 28, 2012 via mobile

Awesome free breeakfaat daily. Free car service (2 mile radius). Extremely convenient & beautiful location. We slways stay here when visiting SF! We have the 2 bedroom city view, & it has 2.5 bathrooms too!!! Ghirardelli Square is safe & convenient--3 restaurants & shops & even an ice cream shop!!!

Helpful?
4 Thank alkeljake
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Perth, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 26, 2012

We chose this hotel based purely on Trip Advisors recommendations.
It did not disappoint!! Our apartment was beautifully appointed and spacious.. The staff were friendly and helpful and the location was fabulous near Fishermans Wharf. Loved it......

Stayed December 2012, traveled as a couple
Helpful?
4 Thank sjulie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 16, 2012

I went to SF on business and booked the Fairmont which came highly recommend. As always, the hotel delivered and didn't disappoint. It is a massive hotel that sits atop a hill in Ghirardelli Sq so every turn offered amazing views of the water and bridges. The hotel was decadent and had very lavish decor. The rooms were clean and spacious and the service was excellent. The lobby lounge is nice and had a fun bar and there are also two restaurants on site. One complaint I did have was the price of their breakfast so I would advise eating elsewhere. I met a business colleague and it was $90 for the two of us...although tasty, that's pretty steep for eggs, oatmeal and some coffee which was $10per pot! There are so many better food options in this city anyway. Watch out for the gym as its not really part of the hotel and there is a usage fee if you aren't a Presidents Club member. It seems as if more and more hotels are charging gym usage fees especially when sending you to one that's independent from the hotel.

Overall, my 5 night stay was excellent and I would definitely return again.

  • Stayed October 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
5 Thank mikeyz2281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 13, 2012

How often is it when you have extremely high expectations, that you get let down? Well not here.
Sensational location but more importantly - faultless in quality & service. We had a 2bdrm suite and whilst not cheap, was worth every cent. Nicely appointed and spotless. Quality fit out. I would love to have stayed longer than the 3 nights we had. The service was a good as I have had anywhere. Wow.

Stayed December 2012, traveled with friends
Helpful?
1 Thank B_from_Tas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Heritage Place, Ghirardelli Square

Property: Fairmont Heritage Place, Ghirardelli Square
Address: 900 North Point Street, Suite D100, San Francisco, CA 94109-1192
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in San Francisco
#14 Romantic Hotel in San Francisco
#26 Luxury Hotel in San Francisco
#32 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
Number of rooms: 22
Official Description (provided by the hotel):
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect. ... more   less 
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Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco

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