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“Comfortable room and excellent service”

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Chancellor Hotel on Union Square
Ranked #16 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Adelaide, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Comfortable room and excellent service”
Reviewed September 15, 2013

This was my girlfriend and I's first destination during our holiday and the right off the bat we were offered an early check-in by the extremely helpful front desk staff. The room was small and rather old, but very clean and comfortable. The location is absolutely perfect for travellers looking to explore the city. The bar staff were also extremely helpful and gave us some great tips on what to do while in San Francisco.

Excellent value and a great starting point for a trip to an amazing city.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Value
  • Cleanliness
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Georgia
Level Contributor
126 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed September 14, 2013

OK the room is small, but for an old building it was nice and comfortable. It is right off Union Square so the location is great for walking around the city center. The staff was friendly and the room was quiet (no air conditioning so might be tough if the weather is hot). We enjoyed our stay.

Room Tip: Our room faced the rear so was quieter than front facing rooms. NO A/C so be prepared for that if we...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteveinGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
374 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed September 13, 2013 via mobile

This hotel is so easy to reach from the airport.
Take the BART to Union Square & go up Powell Street to the hotel.
You cannot miss it as there is large red lettering on the side of the hotel stating its name.
First impression were excellent from the ease of check in & the customer service.
The room was not big, or the usual US size more European. However, the room was beautifully decorated, with all the amenities including complimentary WIFI. The bathroom was newly decorated too & spotless.
This hotel has excellent touches such as a pillow menu, free iced water in the lobby area as well as freshly baked cookies & pop corn.
I slept very well as the bed was very comfortable with lovely white bedding.
I had no issue with street noise either & I am a light sleeper.
The hotel has a small bar area that does " happy hour" & a restaurant.
There is also a news/ tourist shop where you can book bus tours/trips & purchase daily transport passes.
I would suggest you purchase a transport pass & see all the sights this way. It is very easy & fair cheaper than organised tours. The shop will provide a map which shows all the tram/ bus stops.
The hotel is in the ideal location near restaurants, shops leading to Union Square & nearby trams & bus.
North Beach is a superb district as it has a vast selection of restaurants.
This hotel is excellent value for money & deserves all the good reviews.






Stayed September 2013, traveled as a couple
Helpful?
1 Thank Vivacat12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 13, 2013

This hotel is a gem in a great location. The front desk staff is professional and friendly. Breakfast in the hotel restaurant is very good. Love the cookies available in the lobby! We will stay here again and recommend to friends.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sjanderson840
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviewed September 13, 2013

We stayed at the Chancellor Hotel for 2 nights in Sept. recently. For 2 people, the rooms were perfect size (we didn't feel they were too small as some have said), beautifully decorated, with a large TV, small refrigerator, and a sitting area with 2 chairs and a small table. Came equipped with everything that we would ever need or want - safe, ironing board, hair dryer, bath salts, green tea shampoo/conditioner, even a pillow menu in case the pillows in the room aren't enough. Even though the weather was hot outside (in the 80-90s), the room was comfortable with just a ceiling fan. They try to be eco-friendly with respect to laundering towels and sheets (thumbs up by me) but you don't have to participate in if you don't want to. Front desk and hotel staff was very friendly and helpful. Great location, walkable to Fisherman's Wharf, Chinatown, Japantown, and close to MUNI, BART, and great shops on Market St. Overall lovely and we would recommend to all of our friends.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank SpunSuzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 12, 2013

I believe once you get over how small the rooms are you realize what a perfect choice this hotel is. Perfect location,spotless rooms, and excellent customer service. We hope to visit san fransisco again some day and will absolutely choose the chancellor hotel again!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank weluv2travel/WI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 12, 2013

Best location and value for money in San Francisco. Few minutes to shops on foot, cable car outside and fantastic Sears restaurant next door. Staff super friendly, rooms small but perfectly adequate and clean. Complimentary cookies, fruit, tea, coffee and iced water at reception a great bonus after days out. Free wifi. Would definitely recommend and look forward to returning again. Family group from nz.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobboNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chancellor Hotel on Union Square

Property: Chancellor Hotel on Union Square
Address: 433 Powell Street, San Francisco, CA 94102-1503
Location: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#8 Family Hotel in San Francisco
#9 Romantic Hotel in San Francisco
#9 Green Hotel in San Francisco
#10 Business Hotel in San Francisco
#12 Best Value Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Chancellor Hotel on Union Square 3*
Number of rooms: 137
Official Description (provided by the hotel):
The BEST LOCATION at the BEST PRICE...The Chancellor Hotel on Union Square is a historical, boutique hotel located in the heart of San Francisco where the Cable Car stops at the door step. Experience the best service and thoughtfull amenities while being surrounded by world class shopping, dining and theaters. From Union Square, ride the Powell Street Cable Car over Nob Hill, past Chinatown and North Beach, to Fisherman's Wharf. ... more   less 
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Also Known As:
Chancellor Hotel San Francisco

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