The location on top of Nob Hill in a nice part of downtown SF is excellent. Easy access to all of SF and no homeless/druggies outside. I walked to Union Square and Chinatown and took the cable cars back to the hotel.
I booked the room over the phone while getting in to SF after midnight and it was very easy. On arrival service was very good, night manager & staff were respectful and cordial. They upgraded my room because of my Priority Club membership.
The room had a great view of the city and the bay (and I think Alcatraz Island). Comfortable beds, quiet and well furnished, the room was everything I want from a quality hotel (besides TV & Internet, more below). It was clean, the windows opened, the thermostat worked, everything worked. It's an old hotel but the rooms felt new and fresh with a classic style that I liked.
Great shower and toiletries, good water pressure, much better than most places I've been to in Cali. Toilets do flush differently but work fine, my only request for the bathroom would be a ventilation fan but it might not be possible to add one to a building from the 1920s without lowering the ceiling if it's even possible. Other guests using the bathroom didn't wake me.
The hotel bar is definitely worth visiting, great view but expensive drinks and a limited menu. The concierge helped with sending parcels and scheduling a ride to the airport, all the staff were helpful with directions, taxis, and recommending things to do and places to eat in the area. They provided a large umbrella that I could take out with me which came in handy as I didn't bring my own and it rained a little every day I was there.
OK, the TV was an old tube TV, the kind that is very heavy. It was plenty big and viewable and I could watch The Daily Show and The NBA Western Conference Finals games, so I thought it was good channel selection. In my experience many hotels' don't include TNT or Comedy Central even if they have HBO and Showtime.
You have to pay for internet and I wish it was free. All the Holiday Inn / Intercontinental hotels I've been to are like that, and their long stay suites I've stayed in (Candlewood Suites) have free internet. I think they have some agreement or corporate standard, I WISH they would make the internet free like many other hotels do.
Overall I really liked this hotel. Parking is expensive but it's like that everywhere I looked in SF. It isn't the cheapest nor most prestigious hotel but it is a very classy place with great rooms and service in what I think is the best location in SF for site seeing. It is an older hotel but it felt and looked well maintained, almost like a historic landmark. I read about its history and ignoring the modern technology I imagine it's much the same now as it was back in the 1940s when sailors met their sweethearts there before shipping off to fight in WW2 in the Pacific. The TV could use an upgrade and a vent fan in the bathroom would be nice but it should say something that parking and those are the only things I have to list as negatives. I will stay there next time I'm in SF for sure.
- Official Description (provided by the hotel):
- HISTORIC GRANDEUR ON THE CREST OF NOB HILL As splendid now as when it opened to great fanfare in 1926, InterContinental Mark Hopkins San Francisco is one of the city’s finest hotels. Located at the crossing of three cable car lines, the venerable landmark is minutes from Union Square, Chinatown, and the Financial District. Fisherman’s Wharf and the Golden Gate Bridge are short drives away. ... more less
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- Also Known As:
- Intercontinental Mark Hopkins San Francisco Hotel San Francisco
- Intercontinental San Francisco
- San Francisco Intercontinental