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“Excellent location!”

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InterContinental Mark Hopkins San Francisco
Ranked #65 of 228 Hotels in San Francisco
GreenLeadersGold level
CA
Level Contributor
45 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Excellent location!”
Reviewed March 16, 2013

Hotel is is a short walk to the major shopping area. After walking out of hotel, I can see ocean before me and on my right hand side. Walking distance to China Town and to financial district. Here you have calm of residential area and convenience of being in the center of all business activities. The Top of Mark restaurant has live music after 9 pm. People are dancing in happy music. I can't think of any better place to stay other than this one in terms of location. Definitely will visit again.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happyvaio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,433 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (596)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 15, 2013

I went to San Fransisco, Oh what a place I absolutely loved it, riding up and down the hill on the sideplate of their trams, great, great, great. And the Mark Hopkins hotel, well what can I say complete luxury with outstanding views over San Fransisco, cant wait to go there again. There is also a great little sandwich bar over the road from the Mark Hopkins and they sell their Deli food and sandwiches off cheap after 5.00PM, they are yummy. Fantastic holiday.

Room Tip: They are all good, but dont know if they swimming pool or sauna but I had to answer questions o9n Tr...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shirley97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 14, 2013

Not sure where to begin. Place makes me feel like I'm gamed at every angle. $59 a night for valet parking (no self park offered!) $12 per day for internet did multiple speed test and it NEVER was over 50Kbps! I was waiting to hear the screech of the modem connecting! I finally just ended up ust tethering to my cellphone. I think I was the only one in the hotel under the age of 70. I wish I had read all the reviews before booking here. Gotta laugh at people calling this place elegant! I guess some peoples idea of elegance an indian casino!
I will say a couple good things. Location is great, they have good coffee in the rooms and the shampoo and lotion are decent.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gsutton57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at InterContinental Mark Hopkins San Francisco, responded to this review, April 2, 2013
Dear gsutton57,

Thank you for your review of our property. It is good to know that you liked the location of our hotel and found our rooms to be comfortable. However, I am sorry that you were unhappy with the parking situation and if the Internet connectivity affected your stay. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done.

Again, thank you and rest assured that your comments will be reviewed by our team and take actions accordingly.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Statesville, NC
Level Contributor
116 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed March 14, 2013

This is an exceptional hotel in the IHG chains and has quite a bit of history. Rooms are exceptional and the beds just put you into the best sleep. Overall hotel is very nice and located in a great location in proximity to the city - pretty much a walk or trolley anywhere you want to go.

Top of the Mark Lounge provides some of the best views of the city - as well, a whole lot of history. This was the same lounge that many WWII soliders visited prior to getting shipped out; gives you kind a weird feeling knowing they had the same view before they left and many didn't come back.

Lovely overall and will definitely return!

Room Tip: Any one is good though I'd recommend the upper floors for the view and easy access to Top of the...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 14, 2013

We stayed here recently for close to a week, on a combo business / added pleasure days trip.
It was our second stay at the property, as we liked it the year before.

We are definitely ready to move on now though and try somewhere else. While the hotel is clean, the beds appear to be incredibly old. We had to move rooms part way through our stay, as the first mattress was very saggy & uncomfortable. The second one wasn't much better, but we managed until the end of the trip.

Another thing that irks me, is that the mini snack counter in the room is incredibly overpriced. For a hotel with no onsite store, it would be refreshing for weary travelers to be able to open the snack counter without being 'robbed'. And, some of the snacks were grossly expired.

The only restaurant on site is the Top of the Mark, and they don't serve a full dinner. Plan to go elsewhere for dinner.

Room Tip: We've only stayed in rooms on the front side of the hotel. They are noisy from street traffic un...
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank minitraveler2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at InterContinental Mark Hopkins San Francisco, responded to this review, July 10, 2013
Dear minitraveler2,

Thank you for your feedback. It is regrettable you did not enjoy your stay at our property. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We apologize that we fell below your expectations on this particular day. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you give us another chance in the future to show you how great our hotel is.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McKinney, Texas, United States
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 13, 2013

The InterContinental Mark Hopkins at Nob Hill is a stately, elegant hotel with great service, classic appointments, a "peak" location, and fantasticly comfortable beds.

Some parts of the hotel are a little tired (I'm always a little grossed out by scarred woodwork that's been repainted over and over - but this IS an older hotel so it's really not indicative of anything untoward...) and I wish these folks would provide free wifi. On the other hand, the free coffee in the lobby in the morning is a nice perk.

For a fancy dinner nearby, try the Big Four for live piano. For something more casual, go to Nob Hill Café. They're both walkable WITHOUT taking on 'the hill'.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 11, 2013

we spent two nights at this hotel. the breakfast is on top floor and with splendid views of Alcatraz and Golden Gate bridge.

The rooms are big so you can lay your bags open. They give separate key for mini bar... interesting. nice service and courteous people. Taxi service is fast. Its walking distance from union square so its very convenient.

the gym is not great, go without any expectation.

they charge extra for internet...

Room Tip: Take higher floor rooms for better view..
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mgchoksi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Mark Hopkins San Francisco

Property: InterContinental Mark Hopkins San Francisco
Address: 1 Nob Hill, San Francisco, CA 94108-2228
Phone Number:
Location: United States > California > San Francisco > Nob Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Green Hotel in San Francisco
#37 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
#65 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental Mark Hopkins San Francisco 4*
Number of rooms: 380
Official Description (provided by the hotel):
HISTORIC GRANDEUR ON THE CREST OF NOB HILL As splendid now as when it opened to great fanfare in 1926, InterContinental Mark Hopkins San Francisco is one of the city’s finest hotels. Located at the crossing of three cable car lines, the venerable landmark is minutes from Union Square, Chinatown, and the Financial District. Fisherman’s Wharf and the Golden Gate Bridge are short drives away. ... more   less 
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Also Known As:
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
Intercontinental San Francisco
San Francisco Intercontinental

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