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“Very Accommodating & Friendly”

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Touchstone Hotel - City Center
Ranked #138 of 230 Hotels in San Francisco
Reviewed July 23, 2013

The people at Touchstone were extremely nice and helpful. We loved our stay here and would definitely come back again. It's a very close walk to Union Square, but far enough away from the hustle and bustle. The rooms were small but homey, they had a very nice feel to them and were exceptionally clean considering the age of the hotel.

Overall, we were very pleased with our stay here and would absolutely return.

  • Stayed: June 2013, traveled as a couple
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Thank mjmccarthy104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 - 153 of 402 reviews

Reviewed July 21, 2013

To cut a long story short - due to all sorts of reasons were were unable to stay in our pre-paid hotel room here. (Blame the air company)!!! I contacted the hotel and they without hestitation reimbursed the full hotel fee.
One day we will see San Francisco and there wiull not be any other hotel for consideration. With this level of polite humanity and service mindedness - we would be mad to think of anywhere else.

  • Stayed: July 2013, traveled with family
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Thank lisbolton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

Hotel was a nice place to sleep after a tiring day touring the beautiful city! Hotel is at a GREAT LOCATION, just of the Union Square but slightly dated. Sound proofing was terrible, I could here people in rooms adjacent to my room! Staff were all very helpful, helping me book a shuttle to the airport as well as tourist tours around the city. On the plus side David's deli attached to it which provides nice breakfasts (25% discount if you are staying in the hotel). Hotel could have been a bit cleaner thought, most parts of the room where dusty. Certainly a good choice if you are on a budget and you just want a place to lie your head after a busy day touring around San Francisco!!

  • Stayed: July 2013, traveled solo
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Thank Kat L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013 via mobile

I had spent just 2 days in SF but It was a nice stay at Touchstone, service mind staff gave me a lot of information about city tour. Clean and comfy bed. Also this is a good location to walk to Union Square!!!

  • Stayed: June 2013
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Thank Jebjebb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2013

The rooms were quite small and basic. We stayed as a group after finishing a G adventures tour through from Vegas. In comparison to camping it was very comfortable but it was booked by the tour company so we didn't get a say over where we stayed and also means I'm not sure exactly what we paid to stay here as the cost was included in the price of the overall tour. Granted that it is Memorial Day here this weekend so guessing they may have hiked the prices because they can, however saw a sign at reception stating the rooms were available for between $120-$189 a night plus tax. Was shocked to see this as I would not have rated any of the rooms tone worth more than $50 a night at a push.

Staying here also got you a 25% discount at the cafe/restaurant next door which did a really good breakfast which was a good deal.

  • Stayed: May 2013, traveled with friends
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Thank K_T_J_24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2013

A good place to drop your bags when you run around SF. A few blocks from Powell Bart station (uphill and lots of pedestrians so best if you have a smallish suitcase...I don't know if I would want to do this with a 26 incher). Room was CLEAN, small, spartan (think European style). Staff friendly and efficient. No coffee in the room and the attached cafe doesn't open until 7:30. Too late for this addict but Starbucks is a few doors down. Bed was foam which gets too hot for this traveler. I don't know how the hotel would be in summer. The location is superb.

  • Stayed: May 2013, traveled on business
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Thank PatrickBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

This was my last stop on my first solo overseas trip. The room was small but extremely clean (so I was fine with it), the bed was comfortable and the bathroom was nice. The hotel is locked for the night and can only be accessed via guest key, which I appreciated and I felt very safe. The concierge also booked my airport shuttle for me for just $15. My only small complaint was that it was a bit noisy as my room looked over the street and it was a Saturday night, but otherwise I had a great time here.

  • Stayed: May 2013, traveled solo
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Thank LizieJune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Touchstone Hotel - City Center

Address: 480 Geary St, Between Mason Street and Taylor, San Francisco, CA 94102-1223
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#15 Best Value Hotel in San Francisco
Price Range: $86 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Touchstone Hotel - City Center 2*
Number of rooms: 42
Official Description (provided by the hotel):
At the pleasant 2 star Touchstone Hotel-City Center, you will be located in San Francisco's Union Square, surrounded by famous restaurants, luxury hotels, high-end galleries and exciting night life. Nob Hill, North Beach, Chinatown and the Moscone Convention Center are a leisurely stroll from our doors. A short 2 min walk will take you to Union Square, which offers some of the most sophisticated shopping on the West Coast. The famed Cable Cars are close enough for you to hear rumble by. The Touchstone Hotel-City Center offers 44 rooms blending old-world charm, new-world convenience and small-world comfort. Simply but pleasantly decorated and equipped with organic toiletries and complimentary bottled water. All rooms have their own en-suite bathroom. Internet is available throughout the hotel at no charge. There is an original 1950's deli/cafe adjacent to the hotel. Hotel guests receive a 25% discount coupon. The hotel provides a left luggage office and valet parking service at extra cost for 24 hours with unlimited in-and-out privileges. The Touchstone Hotel-City Center is very close to the city's efficient public transportation (25 min train ride from SFO). Great central location for this budget San Francisco hotel! ... more   less 
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Also Known As:
Touchstone Hotel - City San Francisco

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