Arrived there well past midnight with my daughter due to huge delays getting in S/F airport 2 days after the plane crash. Although we had called and told them of the delay the reception person looked tired and after giving us our room key seemed very uninterested without even an offer of help with our luggage. First impressions not good.Next day our room key card did not work ,they took their time in sending 2 new ones.So in my experience service wasnt great. Polite enough with greetings as you walked past front desk but that s all.
The Hotel is very nice in the old world style with soft music playing in foyer and tea/coffee, sherry available for guests as a nice touch.
Our room with 2 very comfotable and soft beds was very small not enough space to walk around , light in entrance was out and doors banged when you closed them, they needed adjusting.
The best part of staying there was the location, very close to everything. For the right price this hotel is good enough but i feel we payed more than its worth.More
- Room Service