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“excellent hotel”

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Clift Hotel San Francisco
Ranked #72 of 230 Hotels in San Francisco
GreenLeadersSilver level
Reviewed April 15, 2014

this is one of the best hotels ive stayed in. the bar has a great ambiance with awesome food. the room didnt have the highest level of finishes, but it was clean and well designed. service was nice, the front desk suggested a lot of great places to go. i will definitely go back.

  • Stayed: June 2013, traveled on business
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2  Thank Genevieve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Mays, Front Office Manager at Clift Hotel San Francisco, responded to this reviewResponded April 30, 2014

Thank you so much for taking the time to share your appreciation for Clift. It brings us great joy to know you enjoyed your time here from our helpful service to the Bar! Our Concierge and front desk team will be happy to know you enjoyed the assistance in recommendations around the city. It is our hope to welcome you back again to enjoy even more of what we have to offer.

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Reviewed April 15, 2014

The Clift has a hip vibe with its unique design. The lounge is fun just to sit in and chill.

The rooms were very large and roomy. Seems like they were recently remodeled. It is an old building, and you can tell, but it was very well kept.

Sleep quality wasn't as good as some of the other places I've stayed at in SF. You can hear the people in the adjacent rooms talking (and much more). Stayed on the 5th floor, so street noise was a bit of an issue.

The location is great. A block or so from Union Square. Walking distance to everything.

Room Tip: Street noise can be a problem; ask for a higher room.
  • Stayed: April 2014, traveled on business
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Thank duaneger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Mays, Front Office Manager at Clift Hotel San Francisco, responded to this reviewResponded April 30, 2014

Whether positive or otherwise, we are always grateful for the feedback we receive from our valued guests. From your account, it seems we missed the mark regarding several issues and for that, we sincerely apologize. It is disappointing to learn that you found anything amiss in your guest room. Please know that one of our associates is always ready to help in any way they can and we regret not having the opportunity to impress you completely while you were here, when it would have mattered the most. Your comments have been shared with our management team as guests should always expect all areas to be at their best. It is our hope to welcome you again and provide you with the type of experience you deserve. Thank you.

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Reviewed April 15, 2014

Room is nicely renovated with modern touches. Comfortable king bed. Free wifi at lobby, but payable for in room wifi. Walking distance to Union Square. There is a nice Japanese restaurant across the road.

  • Stayed: March 2014, traveled solo
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1  Thank Asoetanto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Mays, Front Office Manager at Clift Hotel San Francisco, responded to this reviewResponded April 30, 2014

Thank you so much for taking the time to detail your experience at Clift. We are delighted you enjoyed our historic hotel as well as the spectacular views from our property. As you mentioned, we are located next to Union Square, which lends to our special charm. We do apologize if you were not fully impressed with our accommodations, however. Our property is nearly 100 years old and each guest room is completely different from the next. When booking, our associates are always happy to help in determining which accommodations would be just right for you. We hope to have the opportunity to welcome you again.

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Reviewed April 11, 2014

The "nightclub" feel of the hotel lobby seems very dated to me and the motif of giant chairs was just confusing. There were some noise issues between rooms with adjoining doors. The toilet positioning was so close to the sink i could barely sit on it. The bed was very comfy, room was fine, very "love hotel" with huge mirrors everywhere. I paid a ridiculous sum during a conference, if you got this on the cheap it would be fine. This is definitely a party hotel, but it was not as bad as other reviews would have had me believe. The staff was very accommodating, the location is very decent for proximity to union square. I wouldn't seek this hotel out, but it got the job done, and at least it is unique and thus kindof fun.

  • Stayed: March 2014, traveled on business
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Thank Jonathan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Mays, Front Office Manager at Clift Hotel San Francisco, responded to this reviewResponded April 30, 2014

Thank you so much for providing details of your business stay with us at Clift. We love to hear from our guests, both to know what they have enjoyed, as well as what areas might need our attention. It is wonderful that you had fun, and enjoyed our staff's wonderful service. Part of the charm of our historic hotel is the uniqueness of our accommodations, with no two exactly alike, just as no two guests are the same! We value your feedback and hope to welcome you back again so that you can take advantage of even more that we have offer.

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Reviewed April 9, 2014 via mobile

We stayed here for a short weekend trip, we book through Priceline, and we never stayed here before. They spent a little too much on the lobby area, their bathrooms could use ad update. Loved the curtain effect in the room with the high drapes. ..

  • Stayed: February 2014
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1  Thank BSanborn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Mays, Front Office Manager at Clift Hotel San Francisco, responded to this reviewResponded April 30, 2014

Thank you so much for sharing feedback of your stay atClift. Located in the heart of San Francisco, We are particularly pleased to know you enjoyed your stay with us! It is wonderful to know that you enjoyed different aspects of your accommodations such as the Curtains. Your recent encounter reflects the type of experience we hope everyone will have while visiting and we hope to welcome you back again soon.

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Reviewed April 6, 2014

The Lobby is "cool" kind of swanky. Has a nightclub feel throughout the hotel. We are 47&52 years old so this hotel was a little young for us. The room is REALLY small. The bed was comfy but no top sheet. Just a down comforter. The shower was great! Heavy water pressure we felt a little guilty to use so much water but it was hot and nice. Only one person could be in the bathroom at a time. It would be better room for one person. The location was a little close to Tenderloin for my taste. We went walking at 7:00pm and it was Scary! Seriously and we are from a big city. I would stay somewhere with a view next time. The people in the San Francisco in the service industry were EXTREMELY nice and helpful. It actually seemed people cared and wanted to help you. If we were 30 and into clubbing we would have loved this hotel.

Room Tip: Ask for a bigger room.
  • Stayed: April 2014, traveled as a couple
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Thank Jca990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Mays, Front Office Manager at Clift Hotel San Francisco, responded to this reviewResponded April 27, 2014

It is truly disappointing to learn that your encounter was far from what we expect for our guests. A stay at our historic hotel can be such a magical experience and many who visit enjoy so much of what we have to offer, including impeccable service. We truly apologize if that was not the case while you were here and will share your comments with our managment team. Thank you for your feedback, we hope that the next time you are in San Francisco you will give us another chance to provide you with the type of experience you deserve.

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Reviewed April 3, 2014

I found my room quite nice and practical, however the walls of the rooms are so thin you can hear every conversation or TV show in the adjacent room. Just don't stay in this hotel if you ever intend to sleep!
The lobby and bar area are quite nice with a dark decor and a big fireplace. The service is good if impersonal. The location is very central, just minutes from Union Square.

Stayed: April 2014, traveled on business
Thank tomconte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Mays, Front Office Manager at Clift Hotel San Francisco, responded to this reviewResponded April 27, 2014

Thank you for your candor. Every guest room in our hotel is completely unique from the next, but we do apologize if you were fully impressed or if you encountered any issues with noise. Your comments are being shared with our management team. It is our hope that you will give us another chance in the future to fully impress you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clift Hotel San Francisco

Address: 495 Geary Street, San Francisco, CA 94102-1222
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Business Hotel in San Francisco
#40 Green Hotel in San Francisco
#41 Luxury Hotel in San Francisco
#49 Family Hotel in San Francisco
#64 Romantic Hotel in San Francisco
Price Range: $215 - $663 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clift Hotel San Francisco 4*
Number of rooms: 372
Official Description (provided by the hotel):
An inspired fusion of old-world hotel elegance with distinctly contemporary energy and glamour, the nearly century-old CLIFT’s modern and daring sense of diversity perfectly captures the city’s spirit. Steps from Union Square shopping and the legendary Nob Hill, CLIFT is perfectly located for sightseeing, shopping and socializing. Designed by Philippe Starck, the soaring lobby contains one of the most eclectic furniture collections in all of California ... more   less 
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Also Known As:
Clift San Francisco
San Francisco Clift Hotel

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