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“For Price Discount, Very Good if at Full would be average”

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The Cartwright Hotel - Union Square, BW Premier Collection
Ranked #86 of 229 Hotels in San Francisco
Sacramento, California
Level 6 Contributor
89 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“For Price Discount, Very Good if at Full would be average”
Reviewed December 24, 2013

Pros: Location (Union Square, China Town, Cable Cars etc), Price (129/Saturday rate discount and 99/Sunday rate), Customer Service

Cons: Room size, Showed its age (leaking shower), Noise (From Street and Nearby Room)

Again for the price, I was very pleased for we got at this hotel. I thought the Customer Service at the front desk was excellent. The Lobby always had a fire going. The room was clean and comfortable even it if showed its age.

The bathroom did have a leaky shower and toilet but nothing really serious and was a tight fit but again the price.

One negative is you can hear the action from the street whether you want to or not (we were on the 5th floor). The walls of the room are also thin so conversations going on in the other rooms are not private. Yes I am talking to you room 512.

Bottom line is I would stay there again if I got the same deal.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scoredonu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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621 reviews from our community

Traveler rating
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    32
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Punta Gorda, Florida
1 review
Reviewed December 17, 2013

The rooms were older and small but very clean and the front desk staff was the best I've experienced in quite some time. Well done. Edward Gonzalez and all his staff were outstanding and made our trip very special. The lounge with fireplace was cozy and the staff had ice buckets and wine glasses ready as soon as we came in the front door!

Jim Hammar

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 8, 2013

Location is perfect but it's showing it's age. Bed was comfy and bathroom tiny but good shower. Downsides are no safe or fridge but location and price make it a good option. It's very close to other top hotels charging double the price. The staff were friendly and helpful.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 25, 2013

Stayed here for 4 nights and absolutly loved it.. Ideally located, literally 3 minutes to Union Sq. Super friendly staff and very reasonable, Edward at Reception is a true gent, very welcomeing and helpful at all times, Nice coffee in reception in the morning too.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hakster76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 23, 2013

This is one of those typical San Francisco hotels that have been around for a long time and are full of character. Nothing fancy, but the staff is wonderful (if a little erratic at times), and the rooms are nice, although old fashioned. Don't stay here if you want a modern luxury hotel. But if you want a real experience, do stay. There is no restaurant but dozens within a few minutes.

Room Tip: On the front you can hear the cable cars and the city noise (not necessarily bad); on the side and b...
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ptolemy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Lakes, Florida
Level 5 Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 18, 2013

an excellent place to stay in union square is a true gem we really love it, it is real room are small as the restroom but are really comfy and clean, staff members were really nice always whit a smile, hotel is located just one block for union square, two block for china town and three blocks for market street heart of the city and to catch the cable car is just a few steps i will be back to this hotel next year without question.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jlgc2X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicosia, Cyprus
Level 6 Contributor
88 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed November 15, 2013

From where to start. I have arrived at the hotel and in the reception there was an old Chinese man who was very serious not even welcoming me or even smile.
From that time I said "What a horrible place this is?"
The room was tiny it was more like a single room and not a double room.
It is an old building that needs renovation.
It looked like my grandmothers old home.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michalakis-cy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Cartwright Hotel - Union Square, BW Premier Collection

Property: The Cartwright Hotel - Union Square, BW Premier Collection
Address: 524 Sutter St, San Francisco, CA 94102-1102 (Formerly The Cartwright Hotel - Union Square, Best Western Premier Collection)
Location: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #86 of 229 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Cartwright Hotel - Union Square, BW Premier Collection 3.5*
Number of rooms: 114
Official Description (provided by the hotel):
What Will You Do Today In San Francisco? The possibilities are endless. Dine at the city’s most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city’s countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city’s notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at the Cartwright Hotel Union Square. Located just one block from Union Square, the epicenter of the city’s best shopping, dining and entertainment venues, the hotel is also just minutes from the Financial District and Moscone Center. Apart from its excellent location and quintessential San Francisco charm, the Cartwright Hotel Union Square offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer. ... more   less 
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Also Known As:
Larkspur Union Square
Larkspur San Francisco
Cartwright Hotel San Francisco

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