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“Charming Ambiance, Helpful Staff”

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Hotel Rex, a Joie de Vivre hotel
Ranked #54 of 229 Hotels in San Francisco
Certificate of Excellence
Rescue, CA
Level 2 Contributor
5 reviews
4 hotel reviews
“Charming Ambiance, Helpful Staff”
Reviewed May 5, 2013 via mobile

We stayed at the Hotel Rex for almost a week while attending a workshop. I loved the bohemian ambiance! The "Library Bar" is charming, and was a wonderful place to wind down after a long day. I can't say enough good things about the staff! They were so friendly and helpful! The location is convenient to shopping and wonderful restaurants. Yes, with DSW only a block away, I had to go shoe shopping! :=)

The final positive experience was meeting the hotel general manager as she brought in three rescued puppies! How can you not love the heart and positive feeling of this place?

Thank you Hotel Rex staff for a wonderful time! I will be back!

Stayed April 2013, traveled on business
Helpful?
Thank Gail S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRexGM, General Manager at Hotel Rex, a Joie de Vivre hotel, responded to this review, May 15, 2013
Dear Gail S:
Thank you for the fabulous review on TripAdvisor! As a small boutique hotel it really helps us get the word out. You will be happy to know that all three puppies have found great homes and the littlest one was adopted by our own bartender, Dave. Please let me know if you plan on returning or if you have friends and family coming our way. We can introduce the next set of fosters.
-Ina
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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English first
New York City, New York
Level 6 Contributor
107 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed May 5, 2013

I was in San Francisco for a convention and stayed at the Hotel Rex. I've stayed in this hotel twice before and always end up coming back when I am in SF. The location is really convenient to BART/MUNI, Union Square, Convention Center, shopping, etc. Unlike the formulaic major chain hotels, the Rex has old world charm and friendliness. Other hotels are frenetic and businesslike. The folks at the Rex are professional yet friendly and the atmosphere is calm. The rooms might be a little dated, but the general literary theme of the hotel makes up for that. Jeff at the front desk is very friendly and helpful. Thanks for another great stay, Hotel Rex!

Room Tip: Ask for a room that is not on the front/street side.
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  • Stayed May 2013, traveled on business
    • Value
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Helpful?
Thank drmgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherman, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 3, 2013

My hubs and I stayed at Hotel Rex for a business mixed with pleasure trip. We always go for the boutique hotels as we prefer character and charm to modern boring. We could not have asked for a better location. Jeff greeted us enthusiastically when we arrived. We were early but he promised to call as soon as our room was ready. So off we went to explore. Walking distance to Chinatown, Little Italy, cable cars, Union Square......the list is extensive. Around 3 we headed back to the hotel since we had not heard from Jeff. Our room still was not ready but Jeff was extremely apologetic and sent someone up immediately to ck on the housekeeping staff. He also gave us coupons for free breakfast. ( which by the way is a delicious buffet for $15.00 /pp.) So that was a nice gesture. Our room was ready shortly thereafter so we headed up. Other reviewers complained of the elevator but I thought it was not as bad as everyone said. It was small but worked well. Our room (504) was a King at the back of the hotel. Very nicely decorated, clean, bed comfy, pillows comfy, AC (window unit) worked very well. Bathroom clean with a window that opens which is nice to let the steam out. We had plenty of room for all our things. Really weren't in our room very much at all with everything just a stone's throw away. You can ride the cable cars straight down to Fisherman's Wharf. Two restaurants that we can recommend are The Crab House at Fisherman's Wharf and The Burger Bar inside Macy's in Union Square. The views from the latter are amazing, huge beer selection, and delicious food. The Crab House is casual, has a great vibe, right on Pier39. The crab is grilled and comes out on a huge iron platter. My hubs and I fought over the last piece :) For the price and the location you can't beat Hotel Rex.

Room Tip: Ask for the back of the hotel, much quieter.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Boomdaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRexGM, General Manager at Hotel Rex, a Joie de Vivre hotel, responded to this review, May 15, 2013
Thank you Boomdaddy for the great posting on Tripadvisor. Jeff truly is one of our treasures.We appreciate the opportunity to have had you as our guests.
best,
Ina
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Auckland Region, New Zealand
Level 6 Contributor
100 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 1, 2013

The Rex has been a hostel since 1906 and is being maintained in a 1930-40s look which is extremely charming. Monday night is movies night, Tuesday is LP records, Friday is live music...and lots of repeat customers and local residents who use it more as a club than a bar. Great convivial experience. Great location to Union Square. and the room was large, well-maintained, with good cleanliness. I was there for a week and had a great experience.

Room Tip: rooms away from Sutter street will be quieter
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DocBrown55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRexGM, General Manager at Hotel Rex, a Joie de Vivre hotel, responded to this review, May 15, 2013
Dear DocBrown55:
Slightly Bohemian and human - the ultimate compliment. We strive to be unscripted and genuine. Thank you so much for the great review.
-Ina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lanzarote, Spain
Level 5 Contributor
66 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed May 1, 2013

I must say that I booked this hotel trough Booking.com and the price was about 40% cheaper than other hotels around so I am happy with this. However, after reading all the reviews I was expecting an amazing hotel and it is not, it is just another nice hotel.

Pros: Good location, but as good as another 100 hotels in the area; big room and big and comfortable bed; very good price

Cons: Not very clean, probably because its age, it was not a problem for me but it would not pass my mother´s exam...; very noisy ( room 214 facing sutter st. , you can hear traffic, music, voices..if you are a light sleeper look for another place ), they charged me for using the computers despite having said that the first twenty minutes were free; extorsionate prics for international phone calls.

At the end, I got what I paid for

  • Stayed April 2013, traveled solo
    • Value
    • Location
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Helpful?
1 Thank gorka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRexGM, General Manager at Hotel Rex, a Joie de Vivre hotel, responded to this review, May 15, 2013
I am so sorry about the computer charge. We use a third party vendor. Please , may I contact you directly to resolve this matter?
-Ina
idang@communehotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 23, 2013

I recently stayed at Hotel Rex for 6 nights and was extremely pleased. The staff were fantastic in every way. They even got up early (4:30am!) to put coffee and tea on for my partner who they knew was leaving to catch a flight. The free wi-fi was great and the mini fridge came in handy. I got immense joy out of the lobby pug, Maximo, and loved that they have free bikes for guests to use (though they were reserved when we got there). I would definitely recommend!

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jess_a828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRexGM, General Manager at Hotel Rex, a Joie de Vivre hotel, responded to this review, May 15, 2013
DearJess828:

Thank you so much for the great review.If you are on facebook please ask Maximo Pug Abenoja to friend you,
-Ina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 9, 2013

Nice hotel with personality and style. rooms are small but well equipped and comfortable. Surprisingly quiet given location and age of building. Staff is incredibly helpful and friendly. Complimentary coffee and newspapers in morning, happy hour at night in lounge. Staff will arrange for a very nice professional car service to pick you up and take you to airport, or anywhere else you want to go. convenient location with lots of nice restaurants, coffee shops, sandwich sotres and bakeries nearby.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cheryl2012_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRexGM, General Manager at Hotel Rex, a Joie de Vivre hotel, responded to this review, April 11, 2013
Dear Cheryl 2012_12:

Thank you so much for your post on Trip Advisor. As a small boutique hotel we rely on word of mouth and social media to help us gain exposure. Please let me know if you plan on retuning, we would love to assist in making your return stay even more memorable.

all the best,
Ina

Ina Dang
general manager
idang@communehotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Rex, a Joie de Vivre hotel

Property: Hotel Rex, a Joie de Vivre hotel
Address: 562 Sutter St, San Francisco, CA 94102-1102
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in San Francisco
#26 Business Hotel in San Francisco
#47 Romantic Hotel in San Francisco
#56 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Rex, a Joie de Vivre hotel 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
The Hotel Rex was inspired by the San Francisco art and literary salons of the 1920's and 30's. Vibrant and alive, the clubby lobby surrounds guests with distinctive period furnishings, walls of antiquarian books, and an exceptional collection of exotic objects and original portraits and murals.The Hotel Rex was designed by noted San Francisco interior designers Candra Scott & Anderson.The Library Bar is where travelers meet the local arts and social scene with themed evenings such as Movie Night, Records at Rex - our bartender plays real vinyl records, Live Jazz on Friday and other days featuring Poetry readings, live coffee house type acoustic guitar performances and more. ... more   less 
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Also Known As:
Rex Hotel San Francisco
Hotel Rex San Francisco
Rex San Francisco

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