I came to the spa on for a body polish and a massage. I must say I was very grateful that you were able to fit me in on a short notice, thank you.
When I arrived I was given a sarong that ended up being very revealing while I watched everyone else walk around with a robe, I asked for one, but she said I get a sarong. I’m not sure if there is a rhyme or reason to that, but it was ultimately uncomfortable for me in that setting.
My body polish was wonderful and the person who gave it was immensely kind.
My disappointment lies in two areas: the massage and the front desk.
I had requested a “deep tissue” massage for my 80 minutes and now nearly a week out I have more problems than when I came in. My neck/upper shoulder area has visible knots in it, is twitching, and does not allow me to hold my head up straight. I understand some soreness after a massage, but I have had a number of massages and have not left worse off than when I went in. Now, I am in the position of having to go to another masseuse or a chiropractor to spend more money on something I should not have to. I guess I was hoping for more for $120.
When I left the lady at the front desk was less than personable and acted as though I was inconveniencing her by paying for my services.
For an establishment that touts itself as peaceful, calm, and, I would go as far as Zen, I was very disappointed. The reputation of a Joie de Vivre certainly did not live up to the hype.
I emailed the spa when I returned home to express my concerns, they did not respond at all.
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